Montagne Sports Reviews 

The product was significantly delayed as it was out of stock, but upon complaining about it I received a partial refund of the order. This was a kind gesture - it was not required under UK law but voluntary as a means of compensating for the inconvenience of having to wait several weeks for delivery.

Excellent service from Montague Sports. I ordered a charger for my lights and it turned up on time and at a great price. Plugged in and it works great. Thank you.

I must admit the customer service that I experienced with Montagne Sports was second to none and first class!
Having experienced a postal issue (Royal Mail issue) with an order (02/09/24) resulting in my order being held up I looked up the contact details for my order. Using WhatsApp (hesitantly thinking this is going nowhere) I sent a brief message outlining the issue. Within minutes I received a call back from Cath (in Newbury) who was keen to understand and deal with the problem. A skill that so many companies fall at the first fence with! Cath promised to get back to me with a resolution..... and that's exactly what happened, (again, something that other companies often fall at the 2nd fence with) promptly with my order now being reissued! 24hrs later my order arrived with all in order!!
I will definitely use Montagne Sports again!!

I highly recommend this sports shop for its wide selection of high-quality gear and excellent customer service that always makes sure I find exactly what I need.

I was sent a promotional email yesterday which was absolutely untrue - absolutely no “next season’s ski … kit now”:

NEXT SEASON'S SKI AND OUTDOOR KIT NOW, SAVE £100s

SPRING SALE until 6th MAY

There are 1000s of huge savings to be made right through to Monday 6th May. Why? Because for the first time in 10 years. I am taking time off, so the store will close until the end of November. But never fear the online store will continue 24/7 and we will operate an appointment system in the new unit we are moving to in the Parkway.

STEER CLEAR!

Great and personal experience. Great prices and customer service. Buy local!

Quick easy purchase. Delivered on time and happy with the product. I would use this site again.

Good prices, quick delivery and all as advertised .

It was a fantastic price for a great pair of waterproof walking boots BUT the right boot appeared to have been on display in sunlight for a long time and the colour was faded. Not a big worry but the leather had shrunk so the left boot is a great fit but the right is too tight.
I’m trying to stretch the leather to my right foot but wonder which will give first, the boot or my foot.

I emailed to say There was a slight fault on one piece I bought and they replied within an hour and then sent a replacement item out immediately and t emailed a return label for me to return the first pair - all within days. Great service

excellent service, good prices, arrived on time

Product was exactly as described and quick delivery. Very happy with my purchase.

Ordered on line. Collected in new shop, full of tantalising ski kit. Delighted with thermals for my little grandson.

AAA+Service, using again very shortly

Montagne Sports were very helpful when I bought a range of walking and winter gear. Will define buy from them again!

Great item, amazing price ,great quality super fast delivery,thanks so much ⭐⭐⭐⭐⭐

Amazing customer service- thank you for being so efficient!!

Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if wrong size.
Royal mail parcel service received the parcel but returned it to the supplier saying address not on their system ( they deliver here every week with letters)
After giving it a few extra days emailed the store and got a quick response and they reposted after still getting a kickback from Royal mail.
(Omitted street name)
Received item
Throughout the process, Alan and team were very professional and understanding.
Would definitely use the store again.