Brought a watch for Christmas took months to come. When it finally came the watch seemed very fragile and the watch hands were very loose. A month later the watch is losing time, I changed the battery... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Scam! All their items (absolute garbage) are on sale, and they don't offer refunds for items on sale. I also found out they operate under slightly different brands, the online shop I purchased from... Toon meer
Bedrijf heeft geantwoord
Vraiment déçu par la marque. Très mauvaise qualité, compagnie pas sérieuse du tout notamment avec les délais de livraison qui sont très long. La marque montre son sérieux sur les réseaux sociaux... Toon meer
These sunglasses from Montague are an absolute game-changer! Not only do they provide exceptional UV protection, but the stylish design effortlessly elevates any outfit. Lightweight and durable, they'... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Montague is a new brand inspired by daily life and aesthetic vision, trying to bring you the best collection of eyewear and accessories.
Contactgegevens
2,1
Slecht
43 reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brought a watch for Christmas took…
Brought a watch for Christmas took months to come. When it finally came the watch seemed very fragile and the watch hands were very loose. A month later the watch is losing time, I changed the battery and did nothing. I would not recommend buying a watch from this company.
24 januari 2026
Review zonder uitnodiging
Antwoord van MONTAGUE
Hi Dylan,
Thank you for your feedback. We believe there may have been a mix-up.
Montague Shop (montagueshop.com) specializes exclusively in sunglasses, and we do not sell watches. The experience you described appears to be related to a different company, possibly https://lorenzi-montague.com/.
We kindly ask you to double-check the store you purchased from and update your review accordingly, as this may otherwise create confusion for our customers.
If you did have an experience with our store, please reach out to us directly, we’d be happy to assist you.
Kind regards,
Montague Team
SCAM - Would give ZERO stars if I could
Would give ZERO stars if I could. This a SCAM website. They are based in China. No sign of the watch I bought, and they have washed their hands of it. Says it’s up to me to contact the carrier. WANBE EXPRESS. No way to contact a human. But from reviews I have since read, the watch was probably cheap crap anyway. Money down the drain. They refuse to refund. STAY CLEAR OF THESE SCAMMERS. Website indicates they are based in the Netherlands. They are not. Cheap CHINESE scammers 😡
Today they have shown me a photo of a parcel dumped on ground that is not my property. Still refuse to refund. My responsibility to take it up with Chinese carrier who you cannot contact 🤬🤬🤬
21 januari 2026
Review zonder uitnodiging
Antwoord van MONTAGUE
Hi Susan,
We’re very sorry to hear about your experience. However, we believe there has been a misunderstanding.
Montague Shop (montagueshop.com) does not sell watches, and we are not associated with the company you are describing. We specialize exclusively in sunglasses. Based on your review, it appears your purchase may have been made from a different website, possibly https://lorenzi-montague.com/.
We completely understand your frustration regarding the situation you described, but we kindly ask you to verify the correct company and update your review accordingly, as this may otherwise mislead our customers.
If you believe your order was placed with us, please contact us directly and we will gladly assist you.
Kind regards,
Montague Team
I never got my sunglasses
I never got my sunglasses. I’ve been trying to get in contact with customer service with o luck what so ever. This company feels like a scam. Where are my sunglasses?
22 juli 2025
Antwoord van MONTAGUE
Hi Marcus,
We’re really sorry to hear about your experience, this is definitely not the standard we aim to provide.
We would like to help resolve this for you as quickly as possible. Sometimes messages can be missed or delayed, and we sincerely apologize if you haven’t received a response yet.
Please reach out to us again at info@montagueshop.com with your order number, or send us a direct message, and we will immediately look into your case, track your order, and make sure you receive a proper solution.
We appreciate your patience and the chance to make this right.
Kind regards,
Montague Team
Scam
Scam! All their items (absolute garbage) are on sale, and they don't offer refunds for items on sale. I also found out they operate under slightly different brands, the online shop I purchased from in the UK is named: 'lorenzi-montague' (lorenzi-montague.com), and there is another named: 'lorenzi' based in Albania.
I will make sure this review is shared on amazon and anywhere else your scam activities take place.
28 juli 2025
Review zonder uitnodiging
Antwoord van MONTAGUE
Hi Khaled,
We’re sorry to read your review, however we would like to clarify a few important points.
Montague Shop (montagueshop.com) is not affiliated with “lorenzi-montague.com” or any other similarly named websites. We operate independently and specialize exclusively in sunglasses.
The experience you described does not relate to our store, and we believe there has been a confusion between different brands using similar names.
We understand your frustration, but we kindly ask you to verify the website you purchased from and update your review accordingly, as this may otherwise misrepresent our business.
If you did have an experience with Montague Shop, please contact us directly and we will be happy to assist you.
Kind regards,
Montague Team
Scam! Avoid at all costs.
I ordered 3 pairs of sunglasses from Montague in April and never received anything. No updates, no shipping info, and absolutely NO response from customer service despite multiple attempts to contact them. This is not just poor service it’s theft. They took my money and vanished. Do NOT trust this brand. Total scam!!!!
18 april 2025
Review zonder uitnodiging
Antwoord van MONTAGUE
Hi Erlise,
We’re truly sorry to hear about your experience, this is absolutely not the level of service we aim to provide.
We take situations like this very seriously and would like to resolve this for you as quickly as possible. It’s possible that there has been an issue with the order, shipping, or communication, and we sincerely apologize for the lack of response you experienced.
Please contact us again at info@montagueshop.com with your order details, or send us a direct message, and we will immediately investigate your case, provide a clear update, and ensure a proper resolution, whether that is delivery, replacement, or refund.
We appreciate your patience and the opportunity to make this right.
Kind regards,
Montague Team
Dropship garbage
Dropship garbage. These glasses cost under 2 euro on Temu. Search the image.
8 maart 2025
Antwoord van MONTAGUE
Hi,
We’re sorry to hear that you feel this way.
At Montague, we focus on offering carefully selected designs and maintaining a consistent brand experience, from product presentation to customer service. While similar-looking products can appear across different marketplaces, our goal is to provide reliable quality and a curated offering for our customers.
If you’ve had a direct experience with our product or service, we’d genuinely appreciate the chance to hear more and address any concerns. Please feel free to reach out to us directly on our email info@montagueshop.com
Kind regards,
Montague Team
Nice and easy!
The whole process was easy and uncomplicated. No drama, no stress, like the way I appreciate. I loved the sun glasses, especially the discount! Thank you so much! I wish you all success!
20 februari 2025
Schlechte Qualität absolut nicht sein…
Schlechte Qualität absolut nicht sein Geld wert leider…
Und retoure auch eine Katastrophe.
24 februari 2025
Absolute garbage!!!!
Absolute garbage!!!!
Do not order these. They are the cheapest possible Chinese plastic with awful finishing. Mine looked like they had an actual human hair stuck in the clear coat over the plastic.
Be warned.
Edit:
They reacted to my review.....1 year later....but never replied to my e-mail.
Garbage.
17 maart 2025
Review zonder uitnodiging
Antwoord van MONTAGUE
Hi,
We’re sorry to hear about your experience, this is certainly not the standard we aim to deliver.
What you described is not acceptable, and we would really like to look into this further. It may be a production defect, and in such cases we always aim to make it right.
Please contact us at info@montagueshop.com with your order details and, if possible, a photo of the issue. We will review it promptly and offer a suitable solution, whether that is a replacement or a refund.
Thank you for bringing this to our attention.
Kind regards,
Montague Team
Absolutely love my sunglasses
Absolutely love my sunglasses that I have ordered from Montague. Very trendy and cute. It was really hard to choose from all of the variety that they have. The service was exceptional!
7 maart 2024
Review zonder uitnodiging
Sehr stylisch!
Qualitativ hochwertige Sonnenbrille, die sowohl stylisch als auch sehr angenehm zu tragen ist- für mich eine super Passform. Kann ich nur weiter empfehlen!
6 maart 2024
Review zonder uitnodiging
Love them!
These sunglasses from Montague are an absolute game-changer! Not only do they provide exceptional UV protection, but the stylish design effortlessly elevates any outfit. Lightweight and durable, they're a must-have accessory for any sunny day adventure or to elevate your look!
1 maart 2024
Review zonder uitnodiging
Very cool sunglasses and good price.
Very cool sunglasses and good price.
1 maart 2024
Review zonder uitnodiging
Good quality for the price
Good quality for the price. I will be buying more
4 november 2023
Review zonder uitnodiging
Love them
They have been very professional with the delivery and also they have a good quality
12 oktober 2023
Review zonder uitnodiging
Stylish
Stylish, sturdy and good price to quality ratio. Will be ordering again.
1 maart 2024
Review zonder uitnodiging
Love them
I ordered a pair of sunglasses from them and I am very pleased not only with the costumer service but also with their quality.One of the best pair of sunglasses I own.I will for sure be ordering more!
8 februari 2024
Review zonder uitnodiging
The best
I have purchased a few sunglasses from them and they all have great quality and also very unique designs!
22 februari 2024
Review zonder uitnodiging
very bad quality, would not recommend
UPDATE: the shop has provided me with a valid e-mail address to contact them and they have then provided me with the address to send the sunglasses back. I had to pay 18€ to send them back. The company has asked me to delete my negative review. But only because I could return the sunglasses does not change the fact that the quality of their products is very bad and the price is in no way justified. I still recommend not buying sunglasses here.
____________
The quality of these sunglasses is terrible. They came completely misshaped and are entirely made of cheap plastic. In their refund policy, they name an e-mail address that should be contacted, but when sending an E-mail I only receive an error warning that the mail provider does not find such an address. This is a scam 100%.
5 maart 2024
Review zonder uitnodiging
Antwoord van MONTAGUE
Hello Nuria!
First of all please accept our apologies for all the inconvenience or disslikes that you had! We apologies also for the email not working and we are working on it. Please contact us at these 2 email addresses: info@montagueshop.com or montagueeywear@gmail.com and we will be more than happy to find a solution.
Thank You!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.