Moon Roast Coffee Reviews 

709
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Orders are processed and delivered speedily every time. I am very happy to have a Moonroast subscription, and although I try other coffees, nothing beats Brazil, Moonshot and Peru in smoothness and fl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sadly I've had to reduce my caffeine intake due to PC. Although I use decaf tea, I love my coffee in the morning and have been looking for a suitable coffee. Usually if you buy decaf coffee it tastes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I do like starting my day with a cup of decent coffee. So I tried a few different bean suppliers (I like grinding my own at home). Moon Roast have been the best so far. They don't have a massive selec... Toon meer

Bedrijfsgegevens

  1. Koffiebranders
  2. Koffie-apparaat leverancier
  3. Koffiebar

Informatie afkomstig van verschillende externe bronnen

We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

709 reviews

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4,8

Alle reviews

(709)

88 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The coffee is fabulous and delivery…

The coffee is fabulous and delivery came the next day. We have loved it since having it at our local cafe and then going on the espresso course! Thank you

28 maart 2025
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

That's great to hear, thank you so much for posting a review :)

Beoordeeld met 5 van de 5 sterren

Superb coffee for espresso machine

Superb coffee that brews beautifully in my Sage espresso machine. I've been mail ordering from Moonroast for about 4 years now, buying the Moonshot roast. Occasionally I receive a "loyalty treat" of a coffee bean sample I haven't tried before. These gestures and short handwritten notes on packing slip make it feel more personal and human than other online purchase I make. I also like that I'm able to support a local, small Arelsford business. But the main reason I'd highly recommend them is the quality and freshness of their coffee beans. Only warning is it's hard to enjoy a coffee anywhere else now!

26 maart 2025
Review zonder uitnodiging
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Antwoord van Moon Roast Coffee

Thank you for supporting Moon Roast all these years. We really appreciate your review as well. We hope you will continue to enjoy our coffee for another 4 years! We'll put the kettle on :)

Beoordeeld met 5 van de 5 sterren

The 1-2-1 personalised coffee…

The 1-2-1 personalised coffee experience was simply excellent! Dan from Moon Roast was literally a font of knowledge on all things coffee and used this to teach and demonstrate to me how to get the very best out of the Moon Roast beans and my own machine at home. An excellent experience for anyone wanting to learn more about good coffee

14 maart 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you for your review. We're so glad you enjoyed the course and can brew the best Moon Roast at home!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, service easy to contact and always responds to any queries or alterations to your order.
As well as been delicious 😋

12 maart 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

We are so pleased that you enjoy our coffee and thank you for your support!

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, nice packing and information about the coffee

23 februari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you for supporting our small business!

Beoordeeld met 4 van de 5 sterren

Wrong mug

I ordered the dark mug, but got the light one

27 februari 2025
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Hi Tom, thank you for your review. We're very sorry to hear you're unhappy with the mug you received. We would be happy to exchange for a black one, as mentioned in reply to your email query. Please do not hesitate to let us know how you would like to proceed. Looking forwards to hearing from you. Kind regards, Natalie

Beoordeeld met 5 van de 5 sterren

Our go-to coffee provider

We have been buying Moon Roast Coffee for at least 2 years now for our bean-to cup home coffee maker. We mainly buy Moonshot, but sometimes experiment with others. We haven't had a bad experience! The process is simple and efficient and the coffee is delicious. We wouldn't chose to go anywhere else.

27 februari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

We are so happy to hear this. Thank you for all your support to our small business and we're please you enjoy the coffee

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, fabulous Brazil coffee

30 januari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

So glad you are enjoying our coffees! Many thanks for your review :)

Beoordeeld met 5 van de 5 sterren

Great coffee delivered at super speed

Great coffee delivered at super speed. Have been buying Lunar for years. Bags are posh and silky (I get 1kg). The roast date is a couple of weeks (used to be a couple of days). Must be bigger lots roasted at a time but doesn’t affect coffee quality as you have to wait a couple of weeks since roasting for coffee to be top notch. Use a Sage machine. Best espresso you can get at home.

2 februari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you very much for your review, great to hear you are enjoying our coffees :)

Beoordeeld met 5 van de 5 sterren

Half Moon - half the caffiene

Latest coffee is Half Moon to cut down on a bit of caffeine but still have a lovely flavoured coffee. Easy to order, arrives quickly and well packaged. Very pleased

22 januari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Great to hear you are enjoying the Haff Caff! Many thanks for your review :)

Beoordeeld met 5 van de 5 sterren

Love the decaf

Love the decaf. Subscription comes quickly, I get a occasional sample which is super fun. My only frustration is the subscription management system but I can live with it.

14 januari 2025
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

We are so glad that you enjoy our decaf! Thank you for your feedback, we are actively working on improving our customer portal for subscriptions.

Beoordeeld met 5 van de 5 sterren

Fantastic delivery service and great price

Fantastic delivery service, we ordered our coffee grinder on Monday morning and it was delivered by Tuesday lunch time. Product is great and a fantastic price

30 december 2024
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you for your review and supporting our small business. We hope you enjoy the grinder!

Beoordeeld met 5 van de 5 sterren

Awesome coffee for the price

Love the company and the service they provide. Coffee is superb. Went for the Columbian this time for something different, but I won't lie, nothing beats Moonshot.

Highly recommend

28 december 2024
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you so much, really great to hear you love our coffee! Happy New Year to you from the Moon Roast Team :)

Beoordeeld met 5 van de 5 sterren

Great experience

Ordering was easy, price was right, communications about the status of my order was good and my item was ready for collection when I arrived. Staff were friendly and helpful.

19 december 2024
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Lovely to hear, thank you so much for your great review! Happy New Year to you from all at Moon Roast :)

Beoordeeld met 5 van de 5 sterren

Quality service with a personal touch

Moon Roast are a quality service with a personal touch. I had a problem with a coffee bag not being sealed properly therefore loosing a lot of coffee upon opening package.i had ordered an Aeropress and Festive blend pre ground.
I was sent a reply email virtually straight away with a replacement bag sent out arriving the day after boxing day which was fast and a personal greeting written on invoice. Lovely thing to see a company that has care like this🤗 will definitely order again in future

27 december 2024
Review zonder uitnodiging
Logo Moon Roast Coffee

Antwoord van Moon Roast Coffee

Thank you so much for your lovely review! Happy New Year from all at Moon Roast :)

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