Top quality Wrestling Blu rays, mint as if they just came from the factory at bargain prices. 100%, 5 stars , Ten out of ten. Both thumbs up. Smiles all around.
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Lees wat reviewers zeggen
order received incomplete. an item arrived damaged. I contacted customer service and I have no response I think that if I do not have a resolution before December 20 I will open a paypal dispute Ed... Toon meer
Bedrijf heeft geantwoord
This is my number one place to go for WWE merch. I've ordered from here more than once and ive never had a problem.They're are very reasonably priced, and have some good little rarities I've not seen... Toon meer
Really good and reliable service I've used morethisway to fill in the gaps in my WWE DVD and Blu Ray collection. Morethisway is the sister site of wwedvdcouk. Between them I have found the best dea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer top-quality products at unbeatable prices. Our ever-growing selection ensures you find the latest items. We guarantee a smooth shopping journey from our store to your doorstep. Get all the latest product drops, exclusive offers and more sent straight to your inbox. What’s-more, bag yourself a 10% discount off your first order when you subscribe to our mailing list over at morethisway.co.uk
Contactgegevens
Quakers Walk, N21 2DE, London, Verenigd Koninkrijk
- +44 (0)203 012 0065
- info@morethisway.co.uk
- morethisway.co.uk
4,2
Goed
85 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great service and fast delivery
Great service and fast delivery. So happy with my purchase and would buy again and highly recommend!
9 augustus 2024
Review zonder uitnodiging
Sehr guter Shop und die Lieferungen…
Sehr guter Shop und die Lieferungen kommen immer super schnell an. Danke an das Team.
2 augustus 2024
Easy to order on the site and would…
Easy to order on the site and would highly recommend to anyone
27 juli 2024
Brilliant!
This is my number one place to go for WWE merch. I've ordered from here more than once and ive never had a problem.They're are very reasonably priced, and have some good little rarities I've not seen anywhere else. I cannot recommend this place highly enough! Fast dispatch and delivery times are a bonus. If you order something that isn't in stock, they call you and if you ask more often than not they'll swap it for another item or just simply refund you! Please give them a go if you haven't :)
28 juli 2024
Review zonder uitnodiging
Fantastic service
Fantastic service, all items delivered in well packaged and protected boxes to ensure safe delivery. Delivery was made well within the time frame stated on the website. Community constant through ordering to at the door delivery. Highly recommended site.
5 juli 2024
Package hasn’t arrived and you haven’t…
Package hasn’t arrived and you haven’t addressed the issue I had from my previous order yet.
2 juli 2024
My order was delivered in very good…
My order was delivered in very good condition, and in very good time. The only issue I had was I had to pay by PayPal, as i could not enter my bank card details on checkout.
10 juni 2024
Antwoord van MoreThisWay
Dear Ben,
Thank you for your valuable feedback and for highlighting your recent experience with our checkout process. We are pleased to hear that your order was delivered in excellent condition and in a timely manner.
We sincerely apologize for the inconvenience you faced when trying to enter your bank card details at checkout. Based on feedback like yours, we have carried out a comprehensive overhaul of our checkout system. It is now more robust and user-friendly, aiming to provide a much better experience for customers who wish to process direct card payments on our store.
We greatly appreciate your patience and understanding as we continually strive to improve our services. Should you have any further questions or need assistance, please do not hesitate to reach out.
Thank you for your continued support.
Best regards,
Customer Service Team
Antwoord van MoreThisWay
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a very good experience and are grateful for the opportunity to serve you.
We strive to provide excellent service and are delighted to know we've met your expectations. We appreciate your feedback as it encourages us to continue our efforts and helps us to serve you better.
Should you need any further assistance or have suggestions for us, please feel free to reach out. We look forward to welcoming you back soon!
Warm regards,
Customer Service Team
The only thing i don't like is that…DHL
The only thing i don't like is that everything is delivered by DHL i choose now it will be delivered in a servicepoint because when you choose for home deliverance it never arrives
12 april 2024
Antwoord van MoreThisWay
Thank you for taking the time to provide feedback on your delivery experience with us. We are sorry to hear that you have encountered issues with home deliveries via DHL. Your satisfaction and the safe arrival of your packages are our top priorities, and we understand how crucial reliable delivery options are to our customers.
We appreciate you bringing this to our attention. We are actively working with our international shipping partners to address and improve the delivery process to ensure that all packages arrive as expected, whether at home or at a service point. Meanwhile, your choice to use a service point for more secure delivery is a prudent decision, and we will support whatever method best meets your needs.
We would also like to explore more ways to enhance your shipping options. If you have any further details about your delivery experiences or suggestions for how we can better serve you, please do not hesitate to contact us directly.
Thank you again for your feedback. We value your business and are committed to ensuring a more reliable delivery experience in your future orders.
Warm regards,
Customer Service Manager
Very slow website but managed a first…
Very slow website but managed a first order which arrived ok. Tried a second order but for no reason I was permanently ejected from the site.They have missed some good income but treated a good customer disgracefully.
4 april 2024
Antwoord van MoreThisWay
Thank you for taking the time to provide your feedback. We sincerely apologize for the difficulties you experienced with our website's performance and the unexpected issue with your account. We understand how frustrating this must be, especially after a successful first order.
We strive to provide a seamless and efficient online shopping experience, and it is clear we did not meet those standards in your case. We are actively investigating the cause of the slow website performance and the error that led to your account being blocked. Ensuring the reliability of our website and fairness in our customer relations is paramount.
We value your business and would like to resolve this situation promptly. A customer rep will be reaching out to you shortly. We would appreciate the opportunity to discuss this further and find a satisfactory resolution to regain your trust and continue serving you.
Thank you again for your patience and for bringing these issues to our attention. We look forward to the opportunity to make things right.
Warm regards,
Customer Support Manager
Great price point
Great price point, fast delivery only hitch was had to use PayPal to pay as not able to use credit card
Will definitely use again
5 april 2024
Antwoord van MoreThisWay
Thank you for your kind words regarding our pricing and delivery speed. We are thrilled to hear that you had a positive experience and are considering using our services again in the future.
We apologize for any inconvenience caused by the payment method limitations. We continuously strive to enhance our customer experience, including the convenience and security of online transactions. Your feedback is invaluable to us, and we are actively working to expand our payment options to include credit card payments directly on our platform.
We appreciate your patience and understanding as we work on this improvement. In the meantime, if you encounter any issues or have further questions, please do not hesitate to reach out to our customer service team.
Thank you again for choosing us, and we look forward to serving you again soon with an even more seamless process.
Warm regards,
Customer Service Team
Okay prices. Okay delivery.
Parcel was packaged with plenty of bubble wrap but items looked cheaply packaged. Special edition Blu Ray came with a loose poster which wasn't expected.
4 april 2024
Antwoord van MoreThisWay
Thank you for taking the time to provide us with your valuable feedback. We're pleased to hear that your parcel arrived safely, thanks to the protective bubble wrap. However, we understand your concerns regarding the presentation of the items and the unexpected inclusion of a loose poster with your Special Edition Blu-ray.
We are committed to not only ensuring the safe arrival of your purchases but also to delivering a premium unboxing experience. Your comments have been shared with our packaging team to review and improve our packaging standards, especially for our special edition items.
Regarding the loose poster, we hoped it would be a pleasant surprise, adding value to your purchase. We appreciate that this was not communicated clearly at the time of purchase, and we will take steps to improve our product descriptions and communication in the future.
Your satisfaction is very important to us, and we would like the opportunity to discuss this further with you and we would be happy to address any concerns or offer a solution to ensure your complete satisfaction with your purchase.
Thank you again for your feedback, and we look forward to hearing from you.
Warm regards,
Customer Service Manager
Antwoord van MoreThisWay
Thank you for your continued support and for taking the time to share your positive experience. We're thrilled to hear that our service has consistently met your expectations with its speed and efficiency.
Should you need anything further or have any suggestions on how we can enhance your experience, please do not hesitate to get in touch. We look forward to serving you again soon.
Warmest regards,
Customer Service Team
Really good and reliable service I've…
Really good and reliable service I've used morethisway to fill in the gaps in my WWE DVD and Blu Ray collection.
Morethisway is the sister site of wwedvdcouk. Between them I have found the best deals. Highly recommended.
21 maart 2024
Antwoord van MoreThisWay
Dear Zahid,
Thank you so much for your kind words and for recommending our service! We're delighted to hear that MoreThisWay, alongside our sister site WWEDVD.co.uk, has been instrumental in completing your WWE DVD and Blu-ray collection. Providing reliable service and great deals is at the core of what we strive for, and it's wonderful to know that we've been able to meet your needs in such a significant way.
Your satisfaction is our top priority, and feedback like yours is incredibly motivating for our team. We're committed to continuing to offer a wide selection of products at the best possible prices.
If there's anything more we can do to assist you in the future or if you're looking for something specific, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
Customer Support Team
Bad & Unprofessional Business
Placed order on the 1st of December 2023 and to this day (13/01/2024) have never received it, all attempts to contact the company have been ignored and still have not heard from them despite numerous attempts, in the end had to get a refund from PayPal. Certainly not to be trusted.
1 december 2023
Review zonder uitnodiging
Antwoord van MoreThisWay
We sincerely apologize for the inconvenience you experienced with your order during the Christmas period. We strive to dispatch all orders promptly, aiming for same-day shipping whenever possible. Regrettably, it appears that the exceptional seasonal demand placed undue pressure on our shipping partners, affecting the timely delivery of your purchase.
We are relieved to hear that the issue has been resolved, but please know that our commitment to your satisfaction extends beyond resolution. Should you require any further assistance or have any additional concerns, do not hesitate to contact us directly.
Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.
Warm regards,
Customer Service Team
I placed an order on the 7th of…
I placed an order on the 7th of December and today it’s 18th December and still have not got it. I have sent numerous emails and not even got a reply. They sent me a tracking number which doesn’t even exist. Awful experience so far. Worst thing is I spent £72 for a childs Xmas present. Feel like they have just stole my money.
7 december 2023
Review zonder uitnodiging
Antwoord van MoreThisWay
Firstly, we would like to extend our sincerest apologies for the frustration and inconvenience you've encountered with your recent order. We understand the importance of every order, especially when it involves a gift for a child's Christmas. It's clear we've fallen short of both your expectations and our own standards for customer service and delivery accuracy.
Regarding the issue with the tracking number and the lack of response to your emails, we take full responsibility. This is not the level of service we aim to provide, and we are looking into these failings urgently to ensure they are rectified.
As an immediate step, we are personally overseeing the investigation into your order's whereabouts and will ensure a replacement is dispatched promptly if necessary. We are also reviewing our communication processes to improve our response times and ensure this lack of correspondence does not happen again.
To discuss this matter further and arrange for immediate corrective action, including a refund or replacement, please contact us directly by loging into your account area on our website and using the order equiry form to raise a case with regards to your order. Your trust in us is paramount, and we are committed to restoring it.
Thank you for bringing this to our attention, and once again, we apologize for the distress this situation has caused. We are dedicated to making this right for you.
Warm regards,
Customer Service Manager
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