Keep clear, I bought a substandard product and emailed to request address for returns. I was told the company is in China so returning will be expensive. Meanwhile their site states that UK consumer r... Toon meer
Bedrijf heeft geantwoord
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Ordered from this company and waited for confirmation the order had been processed. Still waiting after almost a month. At one point they insisted it had been delivered but I received nothing. Alleged... Toon meer
Bedrijf heeft geantwoord
Having a terrible time with this company I placedxan order on 19th January I have no tracking information or updates. When I contacted them they said it was out of stock. Which it did not state it was... Toon meer
Bedrijf heeft geantwoord
Although our sale took a few months - Eileen especially kept working hard throughout. Kirsten took over during a holiday period and suggested the strategy that increased viewings by over 100% and got... Toon meer
2,2
Slecht
41 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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The bag is really nice
The bag is really nice, lots of pockets, lovely colour and size is perfect.
15 maart 2026
Review zonder uitnodiging
I thought I was supposed to get free delivery…
I thought I was supposed to get free delivery for tomorrow, but I still got charged $21 for shipping. Customer service replied very quickly and they were helpful, which is great. However, they said they can only refund the shipping fee after the package is signed for, which left me a little disappointed.
9 maart 2026
God damn awful
God damn awful. I ordered a metal iPhone case, they charged for this and another product which I didn’t want! £26! It has been 3 weeks waiting for refund and I doubt I will ever see that again! This is why we try not to order products direct from china. Stick with Temu or DH Gate. Never fall for this nonsense! Lesson learned dog
28 februari 2026
Review zonder uitnodiging
Poor commuication
Ordered from this company and waited for confirmation the order had been processed. Still waiting after almost a month. At one point they insisted it had been delivered but I received nothing. Allegedly another order is being processed and will be dispatched shortly. I'm not holding my breath. The communication is poor and the information given unreliable, if not completely untrue! Looking at the reviews here I wish I'd checked them out before. Lesson learnt - do not do business with this company. Now the fight to get my money back!
23 februari 2026
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration about the long delay, false delivery confirmation, poor communication, and unreliable updates.
Please send your order details to our customer service email address: service@morningng.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much.
Keep clear
Keep clear, I bought a substandard product and emailed to request address for returns. I was told the company is in China so returning will be expensive. Meanwhile their site states that UK consumer rights apply. 21 emails later they are no longer responding. Next step is to report to trading standards and BBC watchdog as I see there are more negatives than positives. There's need to make the public aware to keep away from this company.
14 februari 2026
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration about the substandard product and unanswered emails after multiple attempts.
Please send your order details to our customer service email address: service@morningng.com. Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends; thank you very much.
Having a terrible time with this…
Having a terrible time with this company I placedxan order on 19th January I have no tracking information or updates. When I contacted them they said it was out of stock. Which it did not state it was when I ordered. Still no information recieved. Stay clear
19 januari 2026
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@morningng.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
The company is a scam
I just received my order, since 9/1/2026 , they take longer time to deliver your item. Thanks anyway
9 januari 2026
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@morningng.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This company is a scam!!!
This company is a scam!!!! Do not order! Placed 2 orders and never arrived! When I email, it says “dear” your order is in transit. Placed both orders in October 2025, never delivered, Finally, after 10 emails, happy to share, they said my order was delivered! It wasn’t delivered to me, and when asked to provide tracking and proof of delivery, no response! DO NOT ORDER!!! I have reported this website and sent my emails in for investigation! BEWARE!!!
12 oktober 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@morningng.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
never returned my money
my order was delivered VERY late. Aprox 1 month and half after I bought it. The tracking code was fake. They were completely unhelpful via e-mail. Had to return the product, and they have it back with them since NOVEMBER. I STILL HAVENT GOT MY MONEY BACK!
My lawyer is actually in the process of helping me, so now they will have to pay more than the product value itself! It fraude, abuse and scamming! :)
17 november 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@morningng.comwith your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
This is an absolute scam
This is an absolute scam. The products you get, if you get them at all, are Shein/Temu products at a highly inflated price. Don't fall for this - it is expensive enough it seems legit but cheap enough to seem like you are getting a deal, but it is neither! I will be contacting my bank to get my money back.
To add - they have been saying via email they are going to refund me but as of now that hasn’t happened and I doubt it will.
31 december 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@morningng.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.
AVOID THIS WEBSITE
AVOID THIS WEBSITE. They are scammers. I ordered something in December for Christmas and it hasn’t arrived. The tracking number appears fake. When I asked for a refund they claim a delivery attempt was made (really) when a phone case cover is able to fit through the letter box. I have asked for a refund and now I am getting an automated email response stating they have already responded to me. AVOID AT ALL COSTS
7 januari 2026
Review zonder uitnodiging
Antwoord van Morningng
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@morningng.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Good customer service and good delivery…
Good customer service and good delivery service
7 januari 2026
Review zonder uitnodiging
I placed an order back in September and…
I placed an order back in September and still have not received my merchandise. The phone number on their website is not a valid phone number. I emailed back in October and they said they would refund my original method of payment. I never received a refund nor did I receive my merchandise. I have tried following up with subsequent email messages with no response WHATSOEVER. THIS CONPANY IS A SCAM BUSINESS. THEY DO NOT APPEAR TO HE LOCATED WITHIN THE US. DO NOT PURCHASE from these people. You will not receive your merchandise and they will keep your money. It is extremely unfortunate when these predatory companies prey on unsuspecting consumers. DO NOT PURCHASE FROM THESE SCAMMERS.
4 september 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@morningng.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
This site is definitely a fraudulent…
This site is definitely a fraudulent website. Your card is charged, but the order is never shipped. Any emails sent to them are never returned! There’s a number listed for Customer Service Support, but it’s not a valid number.
BEWARE!!! Do Not Order From This Site!!!!
6 december 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@morningng.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Had a issue with the package but the…
Had a issue with the package but the customer service team were amazing and sorted everything out for me. They were quick to respond. Calendar was great and my husband really enjoyed it.
5 december 2025
Review zonder uitnodiging
Fantastic Advent calendar
Fantastic Advent calendar. My grandson aged 12 loves it. Really nice gifts behind each window. Fabulous.
9 december 2025
Review zonder uitnodiging
Westend
Although our sale took a few months - Eileen especially kept working hard throughout. Kirsten took over during a holiday period and suggested the strategy that increased viewings by over 100% and got it over the line. Thank you both.
16 december 2025
Review zonder uitnodiging
The product is completely rubbish and…
The product is completely rubbish and useless
21 november 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@morningng.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Not worth the money was just mostly…
Not worth the money was just mostly plastic balls absolute tat.very disappointed
15 december 2025
Review zonder uitnodiging
Antwoord van Morningng
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@morningng.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
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