Mortgage Bureau Reviews 

687
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

First introduced to Mortgage Bureau a decade ago when we first stepped on the property ladder with our new build and have recently used them again for our most recent purchase. A brilliant service aga... Toon meer

Beoordeeld met 5 van de 5 sterren

Used the mortgage bureau for my first mortgage on a new build property. The whole process was as smooth as this process can be, and Jade kept me informed at all stage of the mortgage process. No ques... Toon meer

Beoordeeld met 4 van de 5 sterren

Our Mortgage adviser was very good in detailing our options, cost vs benefit. He was thorough and we did not feel he was pushing for us to take all protections on offer, Mark highlighted and gave... Toon meer

Beoordeeld met 5 van de 5 sterren

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

687 reviews

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4,8

Alle reviews

(687)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were matched with Marek

We were matched with Marek, one of the mortgage advisors. He does a combination of experience and professionalism that is very rare. As first-time buyers, he made navigating the minefields in the process a breeze and being offered a mortgage is down to him. We completely enjoyed his service, and would recommend him, and The Mortgage Bureau to any person who is in need of a professional mortgage broker.

1 september 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Wonderful review Cheta, thank you! Will ensure Marek is made aware of your kind comments.

Beoordeeld met 5 van de 5 sterren

Amazing and excellent experience

Me and Wife are first time buyer. We started searching home 4 months back we are unable to find a good deals. We are desperate to buy House as soon as possible.
Few weeks ago we found Mortgage Bureau. Mr Wes, provided an excellent support and helped us to find good deal. We are very impressed and astonished the way he works and cleared all our doubts. Very knowledgeable about products and different lender are really helpful to us. Mr Wes dedicated towards his work made us very happy . I would highly recommend Mortgage Bureau and especially Mr Wes to everyone without any hesitation. We are waiting now and fingers crossed on our mortgage application. As soon we receive good news . I will definitely post an another review shortly.
Radha/Divya

26 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

What a lovely review Radha & Divya, thank you so much for leaving this!

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. David and Mel kept me informed of the process all the way through, they provided good sound knowledge and advice to secure a good mortgage offer. Highly recommend.

26 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Great review Laura, thanks!

Beoordeeld met 5 van de 5 sterren

First time buyers

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the process & what & why.

We're now set to own our first house & are awaiting the date to move in thank's to Nyk, Georgia & Mortgage Bureau, we'll definitely be using them again in the future when we need too & i'm sure the process will be faultless again...we may even be calmer 2nd time round!

23 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for such a great review Jon, and we look forward to helping you both again next time round!

Beoordeeld met 5 van de 5 sterren

Excellent!

We’d highly recommend David & Mel from mortgage bureau because of their outstanding levels of service. They kept us informed throughout of any progress made and went above and beyond!

22 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Simon, thank you!

Beoordeeld met 5 van de 5 sterren

Simply amazing

Simply amazing! Craig was amazing when we got our first ever mortgage for our new build and again when we needed to move house and remortgage. He found the perfect mortgages both times around. Couldn't recommend this company enough!

22 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Cracking review James, thank you, and I know Craig will be delighted to hear that he is amazing!!

Beoordeeld met 5 van de 5 sterren

Simply Outstanding Service

It’s astounding to think you can get this level of service without paying anything directly yourself.
I worked with Kris Metcalfe and his team and the communication throughout has been 5 star and I would like to think I have high customer service standards. In my business we call in unrivalled and I think you his term would easily be used for Kris.
I have always been dubious about using brokers thinking for there is a catch but I wouldn’t doNit any other way now as long as Kris is kicking about. Keep up the great work.

21 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Wow, what a great review Shaun, thank you!!

Beoordeeld met 5 van de 5 sterren

Great service

I would recommend using the Mortgage Bureau 100%. They have helped me on 3 occasions, each time I have been kept up to date at every step of the way.
I particularly would like to thank Darshan Marwaha for her professional customer service who has gone above and beyond to secure the best deals, quickly, efficiently and stress free for me.
It is a pleasure and honour to do business with her and the Company. Great service.

21 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

That's a lovely review Susan, thank you! Will pass on your kind comments to Darshan.

Beoordeeld met 5 van de 5 sterren

First time buyers

As first time buyers, we didn’t really know what we were getting ourselves into with regards to mortgage etc.
Kris Metcalfe and Georgia made the whole process as smooth and hassle-free as one would want it to be. We cannot thank them enough for the hard work, the professionalism and the kindness in managing our mortgage application. Will 100% recommend to friends. Thank you, spot on!

19 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Great review Fabio, thank you. Will pass your kind comments on to Kris and Georgia

Beoordeeld met 5 van de 5 sterren

Working with mortgage bureau was a…

Working with mortgage bureau was a great experience. I would like to thank Karjun and Georgia for all their help and time

18 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for the review Ioana, a special landmark as this is our 500th review!!

Beoordeeld met 5 van de 5 sterren

The Mortgage Bureau have been fantastic

The Mortgage Bureau have been fantastic, Nyk and Georgia in particular have kept the communication going at every step and made me feel at ease during the stressful time of getting a new mortgage, thanks again both!

16 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you so much for your review Charlotte, will ensure Nyk & Georgia are aware of your kind comments

Beoordeeld met 5 van de 5 sterren

Working with the Mortgage Bureau was a…

Working with the Mortgage Bureau was a great experience. As an FTB, it was quite a stressful time to deal with this; I am happy and appriciate working with David Bourne and Melanie Graham to chase my case and do all efforts. David took the stress out of the whole experience. I would highly recommend using the Mortgage Bureau to all my friends and contacts. Thank you David, Mel and the team.

16 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Fantastic review Amin, thank you! Will pass on your lovely comments to David and Mel.

Beoordeeld met 5 van de 5 sterren

Really great mortgage experience

Really great mortgage experience, Dean Lawson made the process smooth and comfortable throughout. Timely and quick response, I would highly recommend this company and the advisor. Many thanks.

15 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review Navami, thank you. Will ensure Dean is made aware of your kind comments.

Beoordeeld met 5 van de 5 sterren

AMAZING service

AMAZING service
Cannot thank Kira and Georgia
Enough that have been amazing throughout a very stressful period

13 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for leaving your review Rebecca, greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I've had a truly positive experience…

I've had a truly positive experience working with the Mortgage Bureau. As a FTB and attempting to tackle the market myself; working with Kris Metcalfe has been fantastic. He was able to provide several options that were well suited and took the stress out of the whole experience. After a very quick turnaround on an offer, I have been left reassured that lenders are still approving mortgages. I would highly recommend using the Mortgage Bureau to all my friends and contacts. Thank you Kris and the team!

11 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Great review Michelle, thank you. And yes, lenders are still lending!!

Beoordeeld met 5 van de 5 sterren

First Class

I genuinely rate this company very high! But this will be largely down to our Mortage Broker Poppy Beer. She is genuinely someone you would call the face of customer service. She was fantastic throughout. Explained every step nice and clear with us, we never felt rushed on the phone as if she had a time limit with each customer and had to follow scripts or get us off the phone. Any question wasn’t a stupid one and she kept us updated and informed. She wasn’t pushy and if she needed updates or anything from us, she was always polite and patient with us. I have to say, I’ve heard from friends and family about their experiences with mortgage brokers and it doesn’t always sound pleasant, so we really do feel lucky that we got Poppy as our adviser!

9 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

What a wonderful review Jess, thank you for such lovely words and I will certainly make sure Poppy is made aware!

Beoordeeld met 5 van de 5 sterren

Brad Poole outstanding support

Fantastic support by Brad Poole, truly amazing throughout the whole process, kept me informed with every information, this wouldn't have been possible without him. Thankyou once again Brad 😊

8 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Lovely review SJ, thank you! Will pass your kind comments on to Brad.

Beoordeeld met 5 van de 5 sterren

We cannot thank Daniel Reader and…

We cannot thank Daniel Reader and Georgia Hayden enough for all of their help. They kept us informed every step of the way, even checked in when there wasn't anything new to update us with and we received quick replies when ever we had any queries. Nothing has been too much trouble even when things weren't straight forward. Highly recommended and will definitely continue to to use the Mortgage Bureau.
Thank you so much, we couldn't have bought our new home without you.

1 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

What a fantastic review Kirsty, thanks!

Beoordeeld met 5 van de 5 sterren

It’s the worst time ever to remortgage…

It’s the worst time ever to remortgage as rates are changing almost every day. Nicholas helped us with the process to secure best rates available. Having choice of multiple lenders gives opportunity to make conscious decisions.

1 augustus 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for taking the time to leave your review Marek, greatly appreciated and I will pass on your kind comments to Nicholas.

Beoordeeld met 5 van de 5 sterren

Fantastic support by Daniel Reader and…

Fantastic support by Daniel Reader and Georgia Allen. They communicated with us regularly, informing of the next steps. Both took their time to explain and clarify and questions that we had.
Deserve a pay rise for that!@😍

24 juli 2022
Review zonder uitnodiging
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Antwoord van Mortgage Bureau

Thank you for such a lovely review Tawanda, and I know Dan & Georgia will be delighted to read your comments ..... especially the bit about a pay-rise!!

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