Terrible customer service and overall service. I’ve wasted $1000 with them And 3 months of my life. Don’t recommend
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Lees wat reviewers zeggen
I asked them some questions I wanted to know before I decided whether to give it a go, and I was told I had to subscribe first!! If I don't know what I'm buying exactly, how do I decide? My question... Toon meer
Lovely stories and music, very relaxing for kids and adults and has made bed time very easy, however now the older version of the Fire tablet isn't supported by the App we don't get new content. My s... Toon meer
Bedrijf heeft geantwoord
We absolutely love the Moshi app and use it every night to settle our daughter, she has a Sleepypaws teddy too. I would rate the app as 5 stars but the excessive price means we only use the free st... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Wellnessprogramma
- ook in
- Geestelijke gezondheidszorg
- Meditatiecentrum
- Onderwijsaanbieder
- Onderwijscentrum
Over Moshi
Geschreven door het bedrijf
Moshi - Your New Superpower
The #1 Kids’ Sleep and Mindfulness app.
Emotional Wellbeing for the Next Generation
Whether your little one is having trouble sleeping, experiencing anxiety over a big transition, or simply needs a few minutes to step away from a stressful moment, Moshi will be there with you.
Enjoy calmer day times and quicker bedtimes with this award-winning sleep & mindfulness app.
Find us in the app store
iOS
Google
Amazon
Contactgegevens
4th Floor Bonhill Building, 15 Bonhill Street, EC2A 4DN, London, Verenigd Koninkrijk
- 020 7501 1900
- support@moshikids.com
- moshikids.com
2,0
Slecht
202 reviews
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I reached out with a request to cancel…
I reached out with a request to cancel my membership. I signed up for a monthly subscription because my granddaughter was visiting and did not need it afterwards. I received no acknowledgment of my request and don’t know if the subscription was cancelled.
7 augustus 2022
Antwoord van Moshi
Hello Joyce, we're sorry to read you did not receive a reply. I have checked our system for you and the only message we have had recently was via whatsapp approximately 1 hour ago. We have answered your message and sent cancellation instructions, which should be with you at the time of writing this. If you need any further help, please do reply to that message and we'll be more than happy to help. Best wishes, Bexy
Great set of resources to help make bedtime calmer
So far, so good! Making bedtime calmer for everyone! It's helped our little girl fall asleep faster and she really looks forward to Moshi time every evening.
2 augustus 2022
Antwoord van Moshi
Thank you so much for the 5-star review! We're thrilled to hear that the app has been helping your little girl. We'd love to discuss your feedback further with you. If you're interested, please email us with a copy of your review :) - reviews@moshikids.com
Antwoord van Moshi
I'm very sorry to hear you have received an unexpected charge. I have sent you an email to assist you further with getting this resolved as it looks like the subscription cancelation was submitted after payment had already been taken (cancelations must be done before the renewal starts as per our T&Cs). Please feel free to reply to our email and we'll continue to assist you.
I love Moshi
I love Moshi! I have been using it for the past 2 years. It has helped the bedtime battle so very much and I can't go without it! My children love the stories and meditations. I love how many positive things the children learn while listening to a fun story or meditaiton. It is worth every penny! Thank you Moshi!
7 juni 2022
Review zonder uitnodiging
Antwoord van Moshi
We're so pleased to hear that the app is helping your family! Thank you so much for the 5-star review, we appreciate it. We'd like to discuss your feedback further with you, if you're interested please email us with a copy of your review :) - support@moshikids.com
Calming
I have found where it can relax and calm my anxious grandson. He has a hard time calming himself, but the story and music can do that. The stories are just the right length, whereas the music adds to the story. The voices of the storytellers are calm and yet is fun to listen too.
6 juni 2022
Antwoord van Moshi
Thank you so much for the 5-star review, we really appreciate you sharing your feedback and we're pleased to hear the app is helping your grandson! We'd love to possibly discuss your review further, if you're interested, please could you drop us an email with a copy of your review? support@moshikids.com
Such a fab app for kids (and grown ups…
Such a fab app for kids (and grown ups alike!). The quality of the music, stories, meditations, and artwork is really high. It’s like a really cool ‘Headspace’ for children! My kids (8, 3, and 8 months) all love it.Thank you Moshi!!
10 mei 2022
Antwoord van Moshi
We're so pleased to hear that the app is helping! Thank you very much for the 5-star review. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
SCAM!!!!!!
They charged me 65.73$ right after i confirm the free trial. And i couldnt even get my refund back
1 mei 2022
Antwoord van Moshi
We are very sorry to hear this. We did advise you on how to get a refund as the purchase was made through the Apple Platform, and this is showing as having been refunded. If this is not the case, please do contact us at support@moshikids.com so we can take a look at this for you.
We had five grandkids in one room…
We had five grandkids in one room sleeping all around us and they were wound up so we put on Moshi and it was a 15 min story time. At 14 minutes everyone was sound asleep. I asked them all individually the next morning how they liked it and they all said yes they liked it. The ages were from 3 to 12 and papa was snoring within minutes. He loved it too.
1 mei 2022
Antwoord van Moshi
Thank you so much for your review! We're so pleased to hear the app worked well for all the family. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
Antwoord van Moshi
Thank you for your reveiw. We're pleased the app is helpful :)
My son has ADHD and has struggled to…
My son has ADHD and has struggled to fall asleep for months. Our pediatrician recommended Moshi and it has been a life saver!
22 april 2022
Antwoord van Moshi
Thank you so much for your review. We are thrilled to hear how the app has helped your son. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question? :)
Antwoord van Moshi
We are sorry to hear that app hasn't helped. Sometimes it can take a while as it's something new that is introduced to the regular routine. Please do send us an email to support@moshikids.com and mention your review here so we can advise further :)
This has absolutely changed my life
This has absolutely changed my life! A friend of mine recommended it a few months ago and I finally "got around" to trying it and can't believe I waited so long... I dreaded nights and trying to get my nocturnal 3 year old to sleep, but now she isn't anxious about going to bed and goes to sleep so easily - it has also helped tremendously with night wake ups, so easy to relax her and settle her back to sleep. I'm so grateful for this app and my friend's recommendation!
18 april 2022
Antwoord van Moshi
Thank you for your review. It's great to hear the app has helped settle your daughter to sleep and has helped with her anxiety before bed. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
My son loves Moshi
My son loves Moshi. We listen to it every night and there is a great selection available.
18 april 2022
Antwoord van Moshi
Thank you so much for your review. We're thrilled the app is loved by your son.
Amazing!
Our 7 year old happily takes himself to bed now to listen to the Moshi stories and is always sound asleep before the ending!
18 april 2022
Antwoord van Moshi
Thank you for your review. It's great to hear the app has helped settle your son to sleep. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
The characters are all a little too…
The characters are all a little too similar to generate renewed interest across kids. But the concept is solid, you’re on your way to something great. You need more and different artists.
8 april 2022
Antwoord van Moshi
Thank you for your feedback. We're pleased you like our concept and we will share your thoughts and suggestions with the team.
I absolutely love this app
I absolutely love this app
I'm only able to use the free items, but I just love the music and the voices are so soothing
7 april 2022
Review zonder uitnodiging
Antwoord van Moshi
Thank you so much for your review. We are pleased you are enjoying the app. Please do send us an email at support@moshikids.com and we will be able to let you know any current offers we may be running :)
Anxiety reliever for kids
Daughter with anxiety finds it hard to settle and sleep ,since we got Moshi it has been so much easier now she falls asleep half way through story
2 april 2022
Antwoord van Moshi
Thank you for your review. It's great to hear the app has helped settle your daughter to sleep. We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
Great addition to bedtime routine
I use Moshi while putting to sleep my one year old and four year old. We love it! Very calming and a great way to wind down from the day.
23 maart 2022
Antwoord van Moshi
Thank you for the 5-star review, we're so pleased to hear that the app has been helping your little one! We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
3 years of mindful meditations and sleep stories
I’ve been using Moshi for 3 years and I never send the kids to bed without it. During that time, I’ve seen Moshi grow from sleep stories to daily meditations and sounds. I am in love with the product and make it part of my daily practice for mindfulness with my 5 littles.
15 maart 2022
Review zonder uitnodiging
Antwoord van Moshi
Thank you so much for the 5-star review, we're pleased to hear that the app has been helping your little ones! We'd love to discuss your feedback with you. Please could you pop us an email to reviews@moshikids.com and mention your review here so we can ask you a question?
Moshi for their birthdays
My two twin granddaughters absolutely love the Moshi world. Their birthdays are March 19th, and they are getting Sleepy Paws and Nodkins for their birthdays. The fall to sleep by listening to the Moshi music and stories. I will be adding to this collection as time go on.
11 maart 2022
Review zonder uitnodiging
Antwoord van Moshi
Thank you so much for your review. It's wonderful to hear how the app is helping and we hope your grandaughters also love their SleepyPaws and Nodkins for their birthday! We'd love to discuss your feedback with you and ask you a question. Please could you pop us an email to reviews@moshikids.com and mention your review here?
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