Moto Mine Projects Reviews 

I visited Moto Mine to pick up my latest project motorcycle. I was attended to by Ryan and Anna and was dealt with in a friendly, efficient and professional manner. Highly recommended.

Ana made me feel so welcome and appreciated, and gave great customer service. Thanks for a pleasant experience buying from MotoMine!

Bought my bike off auction them, good communication from Ellie and handle things very professionally. Was a bit skeptical at first off getting a bike on auction but bike works fine and is described. Even found me a spare key for the my new bike :)

Staff went out of their way to help when needed. We have been dealing with Motomine for years. They would get a good rating anyway. They deserve a great one though due to happily resolving difficult situations, such as the one we had today with a particular load. I would like to kindly thank Ana Dodon, the adorable multilingual at the front desk, taking initiative and recognizing we need her support and Ryan (a true magician on the forklift), Andy, Paul and Leslie managing a seemingly impossible load. I would have filmed it if it was permitted... I owe you :)

Kelly was welcoming and very professional.

I’ve had 7 or 8 bikes from Motomine and always been spot on. The most recent one had a potential problem which when I queried with motomine Kelly could not have been more helpful. Responded quickly and issue was resolved completely. Delivery service , driver was all spot on in under a week (London to north wales) and honestly wouldn’t hesitate to recommend.

Brilliant, simple, really clear and easy to work with. I collected on a saturday morning and the woman on the desk couldnt have been more helpful, very efficient.

Very easy to deal with, efficient and friendly. Ana on reception is always working her socks off!

Absolutley simple transaction - I bought the bike they advertised on ebay and all the paperwork - collection instructions etc were advised to me - they are an efficient bunch and very quick dealing with questions - The bike I bought was much better thanshown on the advert. all in all very pleased indeed !!!

I picked up a bike the other day and was told i needed to pay £100 deposit just to see the bike,and if its not as described then that would cover the listing costs and admin fees for not being honest with description which I find to be absurd .
Bike wasn't as described in advert and had loads more going on then I was made to believe from description..

Ana and Ryan really great, friendly and professional, thank you. Very organised. I think you could buy a better camera for your auctions though so they're a bit more detailed

Ive used Motomine a couple times and found the service to be very well streamlined. After purchase and advising on delivery, things are handled very quickly and its usually the next day i get a call advising of a delivery date by the courier. Both times Kelly has been on hand to handle the paperwork and pass off to logistics to get the bikes on the move asap. Very happy with both purchases and I keep an eye out for more in future.

Ryan is always helpful and cheery when collecting bikes, also Anna on reception is also very helpful and happy. Both 10/10 on service

Good company to deal with, Ryan was very helpful in helping me load , one of the good guys.

Can’t rate this company enough, very helpful with my last motorcycle purchase, and again this time with enquiries about a potential next purchase. Called Moto Mine this morning spoke to Kelly again as with my last purchase, she answered my questions, and came back to me later the same day with answers she didn’t have at hand..!
Thanks again….will definitely buy from these guys again, highly recommended..!👍👍

I am writing this review to strongly warn anyone considering purchasing a vehicle from this company. My experience with them has been an absolute nightmare, characterized by high-pressure tactics, blatant misrepresentation, and what I consider to be an outright scam.I won a motorcycle (White Honda CB125R) through an eBay auction. The advertisement explicitly listed the bike as having only minor cosmetic damage. Based on this description, I went to collect it. However, the red flags started the moment I arrived:Forced Pre-Payment: Before they would even let me look at the motorcycle, they demanded full payment. To make matters worse, they refuse to accept official eBay payment methods, forcing buyers outside of eBay’s standard consumer protections.Severe, Undisclosed Damage: Once I was finally allowed to inspect the bike, it was immediately clear that it had been deliberately misrepresented. Numerous screws and parts had been stripped and taken off. The left side of the bike had sustained severe impact damage; the entire clutch system and the left-hand pedals were completely destroyed and required total replacement.Mechanical & Electrical Failure: When started, the engine could not maintain an idle and immediately died. This wasn't just a weak battery—the bike has deep-seated electronic or mechanical faults that were completely omitted from the listing.While I was assessing this damage, a staff member ran out and casually asked, "You okay?" I gave a polite, passing response. The company then maliciously used this casual interaction as "proof" that I had formally accepted the condition of the motorcycle.When I went inside to reject the vehicle and demand my money back, they refused a full refund and attempted to extort a "cancellation fee" from me. I refused to be bullied, left the motorcycle on their lot, and have proceeded with an official eBay dispute and cancellation.This business operates with zero integrity, uses predatory tactics to lock you into broken vehicles, and actively deceives buyers. Save yourself the stress, money, and legal headache—stay far away from them.
I eventually got my money back, but I'll never get back the whole day of travelling there, the fuel and all the nerves wasted.

You are a scammy company with scammy practices, the photos nor the price did not reflect the damage motorcycle had. And you haven't even relisted it because you probably finally realised that you are scamming people.

It's also irrelevant who came to view the bike. The ad, the pictures, were not reflective of reality. Cosmetic damage implies that bike can be ridden as is, however, the bike you sold me needed some severe work to even stay on, let alone be ridden.

Once you found your next project a ZZR you will find the staff so friendly and helpful. Once I was ready to pay for my project and asked about delivery I was put through to a young lady called Kelly, who was so friendly and help me navigate through the process. Thank you Kelly and Moto Mine. Easy 5 star ⭐️⭐️⭐️⭐️⭐️

Very good service, lovely reception staff very professional. I've bought a lot from this company and highly recommend them.

Motomine are Consistently help full & professional in dealing with all of our purchases over the years delivery by them or collection by us have always been as you would expect, if any mistakes are made while bidding just contact there office as soon as possible & help & assistance is quick & Responsive well done you all go over & beyond any other Company in the Trade Mike H