Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
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Lees wat reviewers zeggen
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’... Toon meer
Bedrijf heeft geantwoord
Signed up within minutes and was able to send my first transaction immediately. Recipient was informed within seconds of me sending the money. Collection was so straightforward..it was within min... Toon meer
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times. No fees m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MotoMoney is a leading partner in currency exchange and global payments. We offer a range of services that include multi-currency accounts, competitive currency exchange and seamless international payments across 180+ destinations. We are committed to bring our clients better exchange rates, efficient payments and excellent service. Contact us for a competitive currency quotation. ✅
Contactgegevens
124-128 City Road, EC1V 2NJ, London, Verenigd Koninkrijk
- 020 4512 9850
- contact@motomoney.com
- motomoney.com
Worst App
Worst App. Since Friday 20th Jan the money i deposited in the app of transfer has not been credited. Customer service is zero as no contact made and despite attempts, nobody has come back to me.
20 januari 2023
Review zonder uitnodiging
AVOID AT ALL COST!
The app is horrible. It’s meant to allow you to send money yet it never sends the money and keep it.
I had to contact my bank to raise a dispute as that is simply fraud. After two weeks of speaking the customer support daily, asking where is my funds, I was finally able to withdraw my initial money back to my main bank.
Horrible customer service, horrible company.
14 december 2022
Review zonder uitnodiging
Fantastic service at a great price
Fantastic service at a great price! Thank you very much
10 augustus 2022
Review zonder uitnodiging
Antwoord van MotoMoney | Global Payments
Hi James,
We really appreciate your review. Thank you for the support!
Antwoord van MotoMoney | Global Payments
Hi Rod, thank you so much for your review and support!
Excellent fast service!
17 januari 2022
My complaint that I
My complaint that I
raised has been resolved very promptly. Recieved a call from a friendly staff who helped me set up the account. I am now up and running. On top of that, for my first transaction, my recivever will be given a goody bag. Very happy with motomoney customer service
26 november 2021
Review zonder uitnodiging
Antwoord van MotoMoney | Global Payments
Hi Delia, I’m sorry you experienced issues with signing up. We are glad that our team has resolved the issue for you.
We hope your receiver enjoys their gift pack.
Thank you for being a MotoMoney customer. Please feel free to get in touch if you need help with anything.
Reliable and Efficient money transfer to Lilongwe
My family were able to collect their Kwacha in Lilongwe with no hassle at all. I strongly recommend MotoMoney. And there was no transfer fee either, which is a bonus in these hard times.
No fees means every penny I sent went directly to my family.
28 oktober 2021
Greencorner Connect Ltd
Motomoney,
You've made it easier for us & our business customers to send funds to Malawi
Kind Regards
Greencorner Connect Ltd
23 oktober 2021
Review zonder uitnodiging
Excellent customer service,very helpful…
Excellent customer service,very helpful and friendly. It was quick and easy to use the app. Money was in Malawi within minutes! Very impressive. Oh and my mama got a free Moto money T-shirt when she collected her funds.
22 oktober 2021
Excellent Service
21 oktober 2021
Review zonder uitnodiging
Antwoord van MotoMoney | Global Payments
Thank you so much for the great review!
Antwoord van MotoMoney | Global Payments
Thank you for your 5 star review Mrs Wilson!
Had a problem with my account i…
Had a problem with my account i couldn’t top up. it was resolved really quick by amazing and professional team. Keep doing what you are doing yo ve got my support 100%
15 oktober 2021
Antwoord van MotoMoney | Global Payments
We are so glad to hear that we were able to resolve your problem quickly. Thank you for trusting MotoMoney with your money transfers.
Highly recommended
Once I was set up the process was fairly simple and the communication on the other side was great and the funds available immediately, I really do like the fact that my money is protected, you aren’t chasing someone. The rates are better than other similar service providers (western union etc) and not too far off the google rates
Would I use MotoMoney or recommend it? Yes I would. As a person who sends money to Malawi often this is great.
19 september 2021
Antwoord van MotoMoney | Global Payments
What an amazing review! We are so grateful Yvonne thank you!
Excellent service!!
Excellent service!!! I strongly recommend this service to my friends and family….
12 september 2021
Signed up within minutes and was able…
Signed up within minutes and was able to send my first transaction immediately.
Recipient was informed within seconds of me sending the money.
Collection was so straightforward..it was within minutes.
Highly recommend this App and Service.
I give it a 5 star rating…Thank you motomoney
12 september 2021
Review zonder uitnodiging
Amazing concept
Amazing concept. Will male transfer of money very easy. Had some setting up issues due to my on doing really but handled very efficiently and promptly.
12 september 2021
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