MOTORCYCLE SHIPPERS Reviews 1.019

This company was very professional, and they kept in contact me all the way until my motorcycle arrived on my doorstep. The driver was excellent. He offloaded my bike and was very cordial the whole time. Great company! I will use them again. - Paul H.

Picked up on time and delivered on time.

Handled with the utmost care as promised.

So far so good, request form was simple

over a month and $900 to ship my '81 moto guzzi monza 1500 mi., and they still managed to put a deep gouge into one of the irreplacable side covers.

Estimated delivery date was December 4th and I still have not received my bike. I’ve been the one having to reach out and the date has been changed numerous times. Love that i won’t receive no compensation due to the fact that they are very late and have been giving me different dates the last 2 weeks. There is no excuse.

Very easy to schedule pick up. Fair price to ship, on time for pick up and delivery. Very nice truck. Very professional and friendly truck driver. Highly recommend.

It was a relief to find a company that didn't follow the typical playbook: withholding quotes, spamming your inbox, and selling your data to partners.

Fair competitive price, constant communication updates, wide open window for pick-up and delivery.

I will use again.

So far customer service has been great. questions were answered and a ticket was generated to ship my bike. Now we wait and see if it actually arrives in time.

These folks were perfect! They picked up the motorcycle on the first day of the date range, and delivered it on the first day of the delivery date range: 7 days total door-to-door from Ohio to Colorado. We were kept informed of every step of the shipment process. The classic bike was in perfect condition. Great! Thanks!

A live person to talk to. It was helpful for my husband, who can be very anxious, to be able to talk to Dan during the process.

Quick and easy to get a quote and to book transport. Very competitive rate especially for a company that specializes in motorcycle transport

It was easy to get a quote, and Danny followed up with emails. I was able to ask him questions. Great experience.

The website is very intuitive to follow, and the forms are clear and easy to understand.
I was able to get a quote almost immediately.
Thank you!

Quick and easy quote

Danny R. provide excellent customer service. All inquiries were dealt with immediately. I had to change my drop off date twice. Danny was on top of both changes and everything went smoothly.

Danny was really helpful and friendly
Couldn’t ask for better service.

50 days to get a golf cart shipped from Western New York to Las Vegas Nevada???? I placed my online order to ship my golf cart from Akron, NY to Las Vegas NV with Motorcycleshippers.com on June 15th. On June 16th they email me for the dimensions and VIN#. On June 17th he processes the order and give me the approximate window of pickup which is June 23rd- July 11th. On July 1st they email me again to change the pickup dates to be between 7/11 and 7/13. It wasn’t picked until July 15th. Now the new window for me to receive this golf cart in Las Vegas is another month, the new window as per their tracking website is 7/14- 8/15. Come to find out it, after it was picked up in New York, they ship it to their terminal in Pennsylvania to reload to a different carrier. Their tracking website states it left PA on 7/24, so basically 9 days to get to PA and wait to reload to a full transporter. I could have had one built from the ground up and shipped from Japan faster. Where is the management on these shipments? Does anyone pay attention to lead times of orders? If a customer was waiting a month would that raise a red flag anywhere? How about 45 days? What are the company standards and policies for average time to ship? The tracking system is a joke too. It just says picked up or left. Pizzeria’s have better tracking than this outfit. Imagine if you lived in a city where you had a short summer with only a few months to enjoy motorcycle rides? Then take out 50 days for the shipping from this company. I don’t even think they are the carriers due to the email from them stating, “The carrier notified us over the weekend that the pickup window has been adjusted” So are they just brokers? I finally received my golf cart on 8/4 from Haulbikes.com which just as I thought, was subbed out from Motorcycleshippers.com. These guys were great, and I would use them in the future for sure. But just when you thought it was over it gets better. Keep in mind I got my cart at 3pm on 8/4 then I get an email from Motorcycleshippers.com at 5:30pm on 8/4 saying that my driver plans on delivering my golf cart between 8/5-8/7. First, where’s the communication between Motorcycleshippers.com and all your subcontractors. Secondly, get a better GPS/tracking system. Not once could I see where in the country my cart was besides the PA warehouse so it’s basically a worthless tracking system.

Good system, easy to navigate. Used Motorcycle shippers in the past and I'm using them again because of a good experience.