MotorGenic Reviews 47

Do not order from this company. They are just a reseller, selling thing from eBay with marked up price. I ordered a Rear drive unit for my vehicle which was priced $300 more then the ones on eBay. It cost me over $900 and when I received it, it was the exact one from eBay. Had it professionally installed and it didn't work at all. Almost put me in the ditch several times when i started malfunctioning as i was driving it home. It then started grinding and vibrating the car. I contacted them immediately they told me they would give me 40% back and i should sell the part on marketplace to recoup the rest of the money that I would be out. THEY TOLD ME TO SELL A DANGEROUSE/FAULTY PRODUCT TO SOMEONE ELSE! When i told them that's not an option they said they'd give me 50% back and i would have to send them the product back which would cost me over $150. I had to charge back the purchase through my credit card who sided with me unanimously. I got my full return. DO NOT ORDER FROM THIS COMPANY !

I can't even remember at this point I just know I got a charge back because they didnt wanna give me a refund. Dont like that..

Should be negative

Ordered a part from the Feb 23rd 2026 waited a week no shipping info emailed them said should ship within 2 to 4 days i waited more contacted them a week later they then say that the part was back ordered and should ship within a week well that was 2 weeks ago now and nothing this place is a joke a bunch of scammers do not order anything from them

Have yet received my part that I have paid for. Would like to be reimbursed, thank you.

The fast response to my needs i will do more business with you in the future thank you

Fast and easy

Everything was great. It’s nice to know. You can find almost original fairing and a cheaper cost that fit better than cheaper fans.

Good product -- shipping speed could be better

Been almost a month still not even a tracking number wish I would of read reviews this place is a scam I do not believe any of these reviews are real phone number is just a mailbox and don’t respond to emails will be calling my bank

The grill fit perfectly. Installation was easy enough, just took a little time to get it lined up right.

In the future if you get a Hawaiian address and you don’t ship to Hawaii. It be great if you didn’t charge the credit card. It was not hard at all to get the money back! But if you didn’t charge my card I would need to monitor the situation 😊

No will answer the phone or return a call. I returned an order over a month ago and I haven't been reimbursed or updated on what's going on with my refund. This is the absolute worst customer service I've ever experienced with any company. I've read several reviews about how horrible the customer service is, now I can testify to the same. My order number is 220437.

Fast delivery great product thank you

Parts work great. Fast shipping and Easy install

The part I ordered fit perfect and worked perfectly

Awesome work as it should