The call handler and breakdown guy (from Egertons) were very helpful and professional. The Egertons Recovery driver contacted me with an ETA and arrived early. He was very good. The vehicle was deli... Toon meer
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Lees wat reviewers zeggen
The mechanic arrived at time stated. was very professional polite and courteous and helpful. The only drawback was when I was told that I could only have one call out, leaving me with the problem do I... Toon meer
Very efficient. Customer Services, helpful, quick and polite. Must compliment MA no long waits or silly messages, like press 1 or 2 etc on your keyboard
As my policy hasn’t yet started I’m unable to give a view on how the process would operate should I have a breakdown. However I can say that arranging the policy was relatively easy plus the cost was... Toon meer
Bedrijfsgegevens
Over Motoring Assistance
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- 0330 113 2433
- support@motoringassistance.com
- motoringassistance.com
4,7
Uitstekend
36K reviews
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Chose this company last year an added…
Chose this company last year an added an extra vehicle to the policy this year. All straight forward.
26 oktober 2026
New Policy
Easy to understand information concerning my policy and how to claim if required. Competitive price.
26 oktober 2026
Quick and easy
29 oktober 2026
I think was Good so far
26 oktober 2026
The call handler was very helpful and…
The call handler was very helpful and knowledgeable and handled my enquiry extremely quickly. Thank you
28 oktober 2026
From the time i called it took only 25…
From the time i called it took only 25 minutes for recovery to turn up. My first time calling for help and an excellent service - brilliant, highly recommend
26 oktober 2026
Quick and simple
28 oktober 2026
Excellent
Excellent. Such an easy website to navigate. Great prices and can be done & dusted in minutes!
29 oktober 2026
It was very easy to sort out my…
It was very easy to sort out my breakdown cover and getting a quote with motoring assistance
29 oktober 2026
I spoke to Jake
I spoke to Jake, to renew my policy and he was very good, efficient and helpful
28 oktober 2026
Operator was very knowledgeable and new…
Operator was very knowledgeable and new exactly what we needed.
29 oktober 2026
Very helpful polite and very good…
Very helpful polite and very good service I would not go with anyone.else thank you very much
29 oktober 2026
I would like a membership card like the…
I would like a membership card like the AA instead of printing my membership
26 oktober 2026
Good prompt response.
19 oktober 2026
Definitely the price
Definitely the price, the main thing is the nation wide recovery!!!!
29 oktober 2026
I spoke to a gentleman called Gary.
I spoke to a gentleman called Gary.
He was very helpful and I decided to stay with you again this year after he gave me a better price.
29 oktober 2026
Beware of extra charges not mentioned till you have a breakdown..
Beware of these rip off mercants.
I joined Motoring assistance 16 months ago. Rang them at 10.19am on 19th Oct 2026, my car dashboard was displaying system fault and electric handbrake was stuck. He give me an option over the phone, either i have recover guy come out to fix it or have it tow to garage of my choice. If i choose for them to fix it. He said if they can't fix it they won't tow my car to the garage. They forced me to make a choice over the phone then force me to pay £110 in advance. (Breakdown service said i might need a skate and winch to move my car onto their truck when it arrives and insisted i pay £110 before they call out.) 70 mins later, they call to say there will be a delay of 2 hours more. I waited over 3 hours for their call out. They arrived at 13.38pm (rang at 10.19am) guy came out and put broken pieces of plastic under my wheels and attach it to a towing line. (Skate and winch) this should have been included in policy as i have national recovery and roadside rescue.
I have had AA, RAC and Green Flag before.
They all include any equipment used for recovery, they dont charge extra for them when towing.
They also try to fix vehicle first, if they can't then they tow to garage of my choice. NOT FORCE ME TO MAKE A CHOICE over the phone TOW OR FIX? And Charge me £110 upfront before callout.
MOTORING ASSISTANCE is a right rip off.
After their recovery guy tow me to the garage, he ask for a power pack to test my battery. My car started right away.
Recovery guy told my mechanic he suspect the problem was my car battery.
Mechanic informs me that the recovery guy could have just jump started my car instead of con me out of £110 for a tow i didnt need.
Only fault was my car had original battery from manufacturer and it died.
Car did not require a tow at all. It needed a jump start. Motoring Assistance is a disgrace. I will not be renewing with them again and defo would not recommend them to anyone. Beware of this company at all cost. They will trick you in your hour of need...
19 oktober 2026
Review zonder uitnodiging
The timely reminder of the deadline for…
The timely reminder of the deadline for the Breakdown coverage was very informative. I am happy with the service that was given.
29 oktober 2026
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