Motorpoint - Maidstone Reviews 

Chris gave great service on the lead up and test drive day. Then once we gad confirmed we wanted to buy he pushed to get us to complete quickly so he could hit his months target. We collected with another advisor but the keys batteries hadn't been changed as promised, the air con doesn't work so having to go back already to have the air con system fixed and possibly order a new key! Disappointed to say the least

No pushy salesmen.. everything went smoothly.. thanks to Darcy and Sally for being very helpful

The whole process is easy, and the staff are so helpful.
We were served Sally, and she was an absolute pleasure to deal with. She was friendly and efficient, and a real credit to your company.

Purchased our car for the first time at Motorpoint Maidstone. What Great customer service from Darcy from start to finish.
Would highly recommend Motorpoint Maidstone.

the whole experience was straightforward and Tina in the sales department was wonderful to deal with. No problems whatsoever, helpful and responsive.

Very friendly and helpful staff, explained everything very well and made doing the paperwork an enjoyable process.

I recently purchased a car fom Motorpoint (Maidstone). Chris helped guiding myself and my wife about the different electric vehicles
that they had available in order to find one that suited us. We had plenty of test rides to help with our choice. We were treated really well at Motorpoint, the service was excellent. Thank you.

Had a smooth experience with the entire process

Our seller was Darcy and he looked for and got us the perfect car .very knowledgeable and a great credit to the company.

Chris and all the staff made it all quite easy without pressure

Such a good company to deal with.
The website was user-friendly, the details were easy to complete and straightforward when making an appointment.
At the centre, everything was calm and professional. We were pleased with the offer for our car, and the money was received immediately.
A good experience, and we will use Motorpoint again

Darcy was very friendly and helpful. He found our perfect car

The people are friendly and helpful,

Smooth service. Friendly and polite. No haggling when arrived at showroom to part exchange my old car. What was agreed on the phone was honoured.
Able to take long test drive. No pressure sale.

Bought a car less than two weeks ago. The tyre pressure light was on when we left the Maidstone site, the salesman assured me he’d checked them all and they were all fine - the vehicle would ‘recalibrate’ on the drive home. It didn’t.

Took it to the garage today to find out there’s a screw in the tyre so it needs a new one. They’ve also said the brake discs and pads are all completely worn and need replacing. Bearing in mind I drove over 50 miles home in this unsafe vehicle.

Absolutely awful and dangerous service that I naively trusted actually check the vehicles they sell before they take your money.

Tina was very helpful and patient and gave good service

Darcy and Tina were very good and helpful all through the process of purchasing my vehicle

Make Darcy a proper sales executive please laura

The Maidstone team were brilliant especially Tina. She allowed me time to look around and they didn’t have what I wanted but found it at another store.They allowed me to take a similar model home to check it fitted my narrow drive. I was never put under pressure. The cars were all immaculate. I will definitely use them next time.

Can not fault the service we have received from Zac Rottenburg in Ipswich and Megan Tee from Maidstone.
We had the car brought down to Maidstone from Ipswich and upon viewing it we were unsure whether to buy it or not , there was no pressure put on us to buy it and we walked away and decided a day later to purchase the vehicle.
We can not fault the service we received , well done to everyone there in front and behind the scenes and a special shout out to the cleaners who made our new to us car look like new.
Can not recommend you enough

Tina was really helpful and friendly and very reassuring given that we hadn’t bought a car for over 20 years. The whole experience was very smooth and efficient and we are very happy with our car!