Motorpoint - Stockton-on-Tees Reviews 

We have previously bought a car from Motorpoint and the experience was good. On this occasion the process was straight forward and the contact, primarily with Nicholas Gill, was of a high standard. The car meets our expectations and the staff at Stockton were polite and helpful.

Bought a my Tesla Model Y from Motorpoint Stockton and Reece made the whole experience really easy. He sourced the model
I wanted and explained everything to me and kept me informed at every step and made it buying my new car a pleasure.

Motorpoint is a great firm to deal with,weve used them in the past,and we will use them in the future.

A great firm to deal with,and as for the staff,well absolutely first class throughout the process,I would highly recommend using Motorpoint, the branch in Stockton is first class.

Charlie Newton was really good he helped me with my car nothing was a problem to him always had a smile on his face and made sure me the customer was satisfied before I left. Infact the employees that I did meet where lovely and made me feel comfortable thanks Debbie Ward.

We hadn’t bought a car in eight years, so taking this step felt a little daunting but our experience at Stockton Motorpoint made it completely stress-free. Raees was fantastic from the start: friendly, knowledgeable, and incredibly patient while we decided which car was right for us. He carefully talked us through every feature of the car and explained our finance options in a way that never felt pushy. Instead, he empowered us to make a fully informed choice.

We purchased the car on a Monday, and it was ready for collection by Saturday, such a quick turnaround, which was a huge help as we were relying on family and public transport during the week. Raees made the whole process so much easier. When we went to pick up the car, he was there again as a friendly, reassuring presence before handing us over to Brandon, who was equally attentive, personable, and knowledgeable.

The showroom itself is clean, well laid out, and welcoming. Everything about the experience was seamless and straightforward. We genuinely couldn’t recommend Stockton Motorpoint enough to anyone looking to buy a car. They made what can often be a stressful process genuinely enjoyable.

Geoff was brilliant he explained everything about the car and showed me how to set everything up so I was good to go 🤩

No pressure, very helpful and professional and a good choice of cars. The staff that we dealt with were very knowledgeable about their vehicles and went the extra mile to help us. It was the first time we have used Motorpoint and were very impressed. Highly recommended next time you need a used car

Our experience at Motorpoint, Stockton was excellent. Their rep Charlie N. couldn’t have done any more, nothing was too much trouble. Spent extra time showing us ‘Oldies’ how to connect phones to car and we wouldn’t hesitate to recommend or use them again. A*

Very good customer care and friendly service through out

I was greeted by Charlie Newton who was extremely helpful and assisted me in obtaining the vehicle i wanted. I had also asked him to ensure that the seats were cleaned which he did straight away.
I have bought from motorpoint previously and will come back when I need to change my car in the future, they're a great company to deal with and very competitive prices

All staff especially Shane and Dillon were extremely helpful in advising and guiding us through and up to the point of purchase.

Lovely, welcoming staff who were happy to help. Really happy with my car and all aspects of the trade in and finance arrangements.

Very happy with my experience at Motorpoint, sales person Geoff Allen was most helpful when choosing my vehicle & I appreciated his follow up calls to ensure everything was running smoothly for me - very kind!
A very nice young man (cannot remember his name) on the day of pick up, was equally kind, helpful & professional, a very satisfied customer, thank you Motorpoint.

Brilliant service from start to finish! Charlie was very friendly and helpful throughout. Can’t thank him enough!
Thanks again for everything

All straight forward no problems staff very polite and friendly

Great customer service, no pressure everyone we came into contact with were informative and welcoming

Friendly, efficient and knowledgeable service. The car itself is brilliant too.

A successful delightful purchase thank you

Charlie Newton from the moment we came in was welcoming. He came recommended so we thought we would give it a try. Went in on a Sunday had through conversation, he worked within our budget. Test drove a car same day. And on Monday drove home in a new car. Everyone was welcoming and helpful. He has returned our phone calls and emails quickly. Highly recommend this establishment. And highly recommend going to see Charlie Newton. Thanks motor point.
Sincerely Kevin and Jacci.

Brilliant service, helpful, polite staff. Reassured throughout in all aspects of service. Explained in detail about car and services provided. Fast and excellent service. Highly recommend Charlie Newton.