Motorpoint - Swansea Reviews 765

My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to deal with. I have no connection with the company or salesman and this is a genuine unbiased review of our experience car collected on 24/5/26.

Took the car back with a few issues which they mostly fixed .. had scratches on front windscreen drivers side you can only see in a certain light which were bad ... the technician said he could see them but the manager refused to replace the glass ... also not complying with the 30 day consumer rights act

From start to finish my wife and I were treated with respect by friendly and knowledgable personnel. The whole experience was very worthwhile ( and I got the car I've always wanted !)

They where very helpful

It was made easy for us by Elliot the sale adviser. He was very knowledgeable and made everything smooth with the sale.

Friendly and professional staff all round. From the moment we entered the showroom right through to completing the purchase of our Ford Kuga hybrid that we are most pleased with. It was lovely not to be pushed and allowed the space to make our minds up. Thank you Motorpoint. You made our experience most pleasant.

All the Cars are at a Great Price the Staff are Friendly the only Reason I give it 4 stars instead of 5 was because the Guy who showed me my car on day of Pick up was not sure about how all the controls on the Dashboard Worked but to be fair to Him he was New to the Job

Great customer service and competitive price.

James Jones was a lovely sales person. Explained everything, and wasn't pushy. He sold us 2 cars and myself snd daughter are very pleased.

This is my third car from Motorpoint and I am again very pleased with my purchase
Excellent on site team at Swansea special mention for the mechanic Brad who took time to explain the intricacies of my new car and Catherine the receptionist who was very helpful both on and off the phone, Thanks

Excellent service from start to finish with great communication. When picking up my vehicle everything including paperwork was made easy. Lucas is an asse to the company

It was a great experience, they were helpful, friendly staff , been a good service too and honest too

What a stress free way of buying a car. Having not purchased a second hand car in years, I was not looking forward to the whole process, how wrong was I? Know nothing about cars? Hate the haggle experience? This is the place for you. To top it all Joe, who helped us was amazing.

Third car to purchase from motorpoint, always value for money. No hard sell, sales staff polite informative and very pleasant, what more do you need when buying a car

When we arrived at the dealership we were greeted by Elliott long we explained what we were looking for and he went above and beyond to find the right car for us explained everything along the way it made buying a car easy would I buy a car form Motorpoint again 110% I would

Really helpful staff, quick turnaround with part exchange

This was the third car we've bought from Motorpoint. From the moment we walked into the showroom, the staff couldn't have been more helpful.
Kiran Anthony assisted us through the whole process,From.arranging the part Exchange on our old car to sorting out the car tax online. Such a friendly, helpful, professional person.