Motor Range Reviews 4.324

Olly was a super star. Very attentive, knowledge and firm when he needed to be.

I had Andrei to help me with the process of buying my first car, he was helpful and patient when selecting and testing driving. He was very helpful and not pushy.

Purchased a 3 year old car in August 2025, since purchase I have had nothing but issues. I was sold a 12 month warranty at the time of purchase for £600, upon contacting Mortor range Ashton with the issues I was told I could take the car to any VAT registered garage. When the car could not be fixed I was told by the receptionist Chloe that I should have brought the car to Motor range to be fixed, this option was never given to me at the time! The car has had to go to Renault to have 3 separate electrical faults fixed. Renault informed me the car had a 5 year warranty and I did not have to spend a penny with them. Motor range therefore miss sold me a product and are now ignoring all emails regarding a refund for the miss sold warranty. Bought my previous car from the Ashton site back when it was the car people and never had any issues, the same can not be said for the service I have received from Motor range.

Absolute great company, sorted out all my queries with ease and made sure I was happy leaving with my new car. Dan kept me up to date with everything and was very professional would definately recommend Dan and the company absolute 5 star thanks so much Dan

Was sold a car (EV MG) that was declared “unsafe” to drive by MG garage.

Where do I begin… 5 months of HELL!!

Decided get the newest car we’ve ever had as our 2 daughters and myself our disabled so just wanted something new for piece of mind, NOPE!! Complete opposite! Within first 24 hours we had to take it in to get the boot fixed as it just kept opening, motor range kept the car for nearly a week to fix it. Then could charge it so had to take it back we got told to just try different charging stations even though we had tried 10 (TEN) then got sent to MG garage to get that fixed, and was omit was fixed and it was not fixed. A then battle to get it paid for.
Then the driver door was broken, would open randomly, opened whilst driving down the motor way. Locked itself on me and I had to climb out the passenger door which was not easy as I am disabled.
The dash screen would work when it wanted too, would freeze a lot.
And then. If that wasn’t bad enough, the front bar had “severe wear and cracking” which sealed the car unsafe to drive, all within 4 months of having the car. We eventually went through the 2 month long battle of rejecting the car. A car we had to continue to pay for that was unsafe to drive. Eventually won the battle. Motor range eventually arranged to collect the car and the kept it for 8 days without us hearing anything from them, after multiple emails from ourselves. To which we got a reply of mileage deductions (which is fine) from our refund and also charge £250 for a bump on the front/passenger side, which was 100% not there when it was collected. So whilst the car was still legally ours, in their possession was damaged and we took the hit and the blame. Something we will be contacting small claims court over.

Overall we will not be returning to motor range in the future. And would advise everybody to avoid at all cost.

We have just bought a MG from motor range. Our sales rep was Mat Tierney, he was a really helpful and there to answer all our questions. From the start of the sale to picking up the car he was there to support us. Really recommend getting a car from here off Mat

Came in and Nick B was amazing a real credit to the company, from start to finish he was nothing but helpful and friendly couldn't do enough for us. Not your usual car sales man! Made the whole process feel relaxed, simple and quick. As I said a real credit to the company.

Really good experience. Guy helped us choose which car we wanted and it was finalised within a few days. Would shop here again!

Supperb.
Nick is Great man😎🥰😍😃😄😀😁👏👏👏👍👍👍👍👍🍺🍻🍺🍻

We recently bought a Honda HR‑V from Motor Range and had an excellent experience. Our sales person, John Wilson, was fantastic end‑to‑end, professional, supportive, and genuinely looked after us throughout. Couldn’t recommend him or Motor Range more highly.

Lee from motorrange is a top bloke. I didn't end up selling my car with them but they offered a very good price pre-inspection and were just generally very relaxed and supportive.

Had a fantastic experience upgrading my car today. Steven Watson the sales person was first class, open and transparent from the word go, no pressure and made the process really simple. I'd definitely return for future upgrades.

Dealt with Nick B, excellent experience from start to finish

Very fast efficient service with Gareth and thoroughly updated by Stephen regarding finance.
Any issues rectified and was able to take the car home the same day.

Nick B was out of this world and had made me and my family so happy life of adventures

Alex was very helpful
Nothing was too much trouble
Excellent service
Very happy

Matthew Tierney was brilliant and extremely helpful keeping us up to date with progress

Gareth was amazing. He listened to exactly what I wanted and offered me lots of choice. He didn’t push me into anything and let me have a look at everything in my budget without any extra pressure. Nothing was too much of an issue. Customer service was amazing. Would highly recommend.

Dont use this company i went to finance a car it said online 9.9%apr i went in there agreed to the finance and it was 16.8% apr now ive cancelled it they still havnt sent the funds back to the finance company 2 weeks later everytime i speak to someone there dealing with a customer and never call you back.

Had the best service from Ste Watson at the Liverpool branch.