Exceptional customer service. I’ve been buying John's products for many years, and his communication and reliability are first-class. If he doesn't have what you’re after, he will tell you where to fi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great product and service and staff were bloody fantastic as they helped me with a delivery hiccup they went out of there way helping me. I recieved my order well within the week and Iam as happy as... Toon meer
Bedrijf heeft geantwoord
To be honest, the part did seem to take a while to be dispatched, but when it arrived I was impressed with the packaging. The part fitted my bike perfectly and is working great.
Bedrijf heeft geantwoord
Customer service brilliant. I have recently dealt with John and couldn'nt ask for better service had some issues with parts and when he said he would call me back he did which is unusual these days. S... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
Contactgegevens
3 Faversham Street, 2204, Marrickville, Australië
- 02 9171 1657
- sales@motosuperi.com.au
- motosuperi.com.au
4,7
Uitstekend
86 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They are very helpful
They are very helpful, very professional, accommodating, patient, and quick with their customer service.
24 november 2025
Antwoord van Moto Superi
Thank you so much, Ioanna! We truly appreciate you taking the time to leave such a kind review. It’s wonderful to hear that you found our team helpful, professional, and accommodating. We’re always here to provide the best support possible, and your feedback means a lot to us. If there’s anything else you need, we’re more than happy to help!
Great products easy quick ordering process
Very easy ordering, very quick delivery everything fitted perfectly
28 oktober 2025
Antwoord van Moto Superi
Hi Michael,
Fantastic to hear everything went off without a hitch! We love making sure our customers get exactly what they need, hassle-free. Thanks for choosing us!
It's great to be able to pick up the…
It's great to be able to pick up the phone and give the guys a call about enquiries and products .
28 oktober 2025
Antwoord van Moto Superi
Hi Chris,
Thanks so much for your feedback! We’re always happy to chat and help with any questions or product enquiries. We are glad you enjoyed your interaction with the team.
A very high quality product that met my…
A very high quality product that met my expectation, and extremely prompt deliver.
29 oktober 2025
Antwoord van Moto Superi
Hi Stuart,
Thank you for taking the time to leave us a review. We’re thrilled to hear the product met your expectations and that you were happy with the prompt delivery. We look forward to assisting you again in the near future!
Antwoord van Moto Superi
Hi Team!
Thank you for the great review! We’re glad to hear you found everything quick and easy. We really appreciate your support!
Antwoord van Moto Superi
Hi Dave, Thank you for leaving us a review, we truly appreciate it. We are glad that you were happy with our service and we look forward to assisting you again in the future!
All good
As a returning customer, I was offered a discount. Items were shipped in very little time.
28 oktober 2025
Antwoord van Moto Superi
Hi Dawson, Thank you for your continued support! We're delighted to hear that your items arrived quickly. It’s always a pleasure to serve you, and we look forward to helping you again soon.
Great staff!
27 oktober 2025
Antwoord van Moto Superi
Hi Jacqueline, Thank you for taking the time to leave us a review. We are glad to hear that you had a good experience with our team. Customer service is always our top priority, and your feedback truly means a lot to us. We look forward to assisting you again in the future!
I had to contact the company twice in…
I had to contact the company twice in regards to not receiving any shipping notifications, to find out the part wasn’t even in stock. The company were polite, and apologised, though I wasn’t offered any refund or store credit in having to wait over a month for my parts. I feel like if I didn’t chase it up, I wouldn’t have been notified at all.
29 september 2025
Antwoord van Moto Superi
Hi Dean,
Thank you for taking the time to share your feedback with us. We’re genuinely sorry that your experience wasn’t as smooth as we aim for. Our team always strives to keep customers informed, but occasionally delays occur that are beyond our control, particularly when awaiting shipments from suppliers.
We’ve taken your feedback on board and will be updating lead times for products from this supplier to provide better clarity in the future. Please know that we are a team that works hard to deliver the best possible experience for our customers, and we hope to have the opportunity to assist you again soon — ensuring a much smoother experience next time.
The evotech quad lock mount for the…
The evotech quad lock mount for the Ducati V4s is awesome, well made, perfect fitment, recommend highly
26 september 2025
Antwoord van Moto Superi
Hi Mark,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re happy with the Evotech Quad Lock mount for your Ducati V4S. It’s great to know the fitment and quality met your expectations. We really appreciate your support and recommendation!
Never ends …
Fav part of the day ordering a bike part and getting one day closer to divorce
26 september 2025
Antwoord van Moto Superi
Hi Trav,
Thank you so much for the 5-star review! We’re thrilled to hear that you’ve enjoyed ordering your bike parts from us. Your continued support means a lot, and we look forward to helping you out again soon!
Antwoord van Moto Superi
Hi David,
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that your order arrived quickly and that you’re enjoying your new sat nav bracket. Your feedback means a lot to us!
Fantastic service
Great service. Delivery came quick.
When a return was required the turn around time was very quick.
Appreciate John and his team.
19 september 2025
Review zonder uitnodiging
Antwoord van Moto Superi
Hi Liam,
Thank you so much for your kind words and for taking the time to share your experience! We're so pleased to hear that your delivery arrived quickly and that the return process was smooth and efficient.
John and the team will be thrilled to know their efforts are appreciated — we’ll be sure to pass on your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to reach out. We truly value your support!
Quick and easy transaction for Evotech…
Quick and easy transaction for Evotech parts for Yamaha R9.
26 augustus 2025
Antwoord van Moto Superi
Hi Ryan,
Thank you so much for the great review! We're glad to hear the transaction for your Evotech parts went smoothly and met your expectations. Enjoy the upgrades on your Yamaha R9, and don’t hesitate to reach out if you need anything else down the road.
Antwoord van Moto Superi
Hi Michael,
Thanks for the positive feedback! We're really pleased to hear you found the purchase process easy and the delivery prompt. Enjoy your new product, and we hope to serve you again soon!
Quality RK and JT sprockets
Found good quality sprockets from RK (rear)and JT (front with rubber cushion) to replace current OEM after more than 30,000 klm on my V-Strom 1000 online at bike-shop.com.au. Half the price of OEM items. Just made sure I checked specifications carefully, confirmed and then placed order. Sprockets delivered to my door within the week.
What's not to like, thanks bike-shop.com.au
26 augustus 2025
Antwoord van Moto Superi
Hi Phillip,
Thank you so much for your detailed review! We're glad you found exactly what you needed with the RK and JT sprockets—great choices for your V-Strom 1000. It's awesome to hear that everything arrived quickly. We appreciate you taking the time to leave us a review.
Thanks again for choosing bike-shop.com.au, and we hope to see you back for your next upgrade or service part!
Very happy with my order
Ordered 2 parts and one part was out of stock so they sent me the first part express post and sent the other part as soon as it had arrived with no extra cost to me. Great service.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Moto Superi
Hi Paul,
Thanks for the great review! We're really glad to hear you're happy with your shopping experience and that our team could keep things moving smoothly, even with the stock delay. We always aim to provide the best service possible, and it’s great to know the express shipping and follow-up worked well for you.
Appreciate your support and look forward to helping you again in the future!
Great knowledge and customer service.
Great knowledge and customer service.. I would buy from this company no problems.. thanks for the help guys
I wish I could put a picture of my bike for all to see the vandemon pipes
22 augustus 2025
Antwoord van Moto Superi
Hi David,
Thanks for the kind words! We're thrilled to hear you appreciated the knowledge and customer service—it means a lot to the team. We'd love to see a photo of your bike with the Vandemon pipes! Feel free to send us picture to sales@bike-shop.com.au, for a chance to have it showcased on our socials!
Thanks again for your support, and we’re here anytime you need us!
Antwoord van Moto Superi
Hi Christopher,
Thanks for the great feedback! We're glad you found the website easy to use —that’s exactly what we aim for. Appreciate your support and hope to see you back again soon!
Awesome service
These guys were awesome, helped me out with a tricky install of a phone mount on my ST3. Found a solution for me even though it was provided by someone else.
Top level ethics and service
Don
Denmark
19 augustus 2025
Review zonder uitnodiging
Antwoord van Moto Superi
Hi Don,
Thanks so much for the kind words! We're really glad we could help you out with the phone mount install on your ST3—even when it wasn't purchased through us. We always aim to do the right thing and support riders however we can, so your recognition means a lot.
Safe riding over the course of your adventure, and don’t hesitate to reach out if you ever need anything else!
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