Move Your Spa Reviews 

Rich and Scott done a great job, loaded and unloaded and arranged the Crane to lift the Hot Tub over our bungalow.

Neat and tidy, very professional approach.

I would recommend using this company and Team if you need your Hot Tub relocated.

We can’t thank the team at Move my Spa enough for being so helpful with the relocation of our hot tub. Bec from the office went above and beyond to get things sorted for us. We were kept up to date throughout and everything went to plan on the day. Removal of the hot tub was professional and efficient and the two men who came out were clearly experienced and adept at their job. Thank you again. I would highly recommend your services.

We have moved today to the coast and we choose Move Your Spa to relocate our hot tub.
The two amazing guys Rich and Scott were fantastic and when above and beyond.
We are not planning to move again but if we were we would definitely use this company again and I would without hesitation highly recommend them.
They made the whole experience stress free,
Thank you so much 🤩

Great service from Rich & Scott, thorough explanation everything as it should be!

Outstanding Service from Start to Finish

From the initial phone call, it was clear this is a well established and professional company. Unlike others I contacted, who sounded like they were answering while on another job, these guys were organized and proactive. They asked for clear videos of the access at both ends, which showed great forward planning.

On the day, they arrived in clean, modern vans, both team members in uniform, polite and clearly happy to help. Their van was specially modified to lift the spa, which shows they have invested in the right equipment to do the job properly.

They fully wrapped the spa, handled it with care, and positioned it exactly where I wanted it. Could not have asked for more , excellent job all round!

Our hot tub was badly damaged either during the move or in storage. No responsibility has been taken by the company who have been exceptionally dismissive. They ignore emails and phone calls before finally sending an email to say they have no interest in the matter. We have been left with a hot tub that doesn’t work and we are having to get it repaired at our own cost. Never again! Please, please be extremely wary of this company…

Move your spa made light work of moving my tub from Birmingham to ebbw vale.mal and Simon were very professional and helpful.I would highly recommend these two guys.

A very impressive and professional service from booking to collection and relocation.
Lee and Rich were amazing and got a very large and heavy hot tub into a tight space and gave me some really helpful advice on care and running. I would definitely recommend and have them back for servicing etc. Thank you so much.

Very impressed with the service received from start of arranging the collection to the actual collection.
Kylie kept me updated right up to the collection and the lads Malaki and Simon worked so hard to move the tub and take it away, thank you for making the whole process easy for us.

Dan & Simon where a great help nothing was to much for them 10/10 for all your hard work

Great team of Malaki and Simon who moved our hot tub for us when we moved home, and all the office support for the organisation.
Polite, friendly, communicated throughout the process - very professional, would happily recommend.

Friendly, easy to deal with people. And a simple, hassle free move - including the crane.

Would highly recommend

Having been let down by a previous company, I have to say that MoveYourSpa were so helpful from start to finish and noticeably more professional and competent.
Kylie handled the coordination and booking really well and on the day Rich and Josh were excellent. So helpful and efficient. We required a crane to remove the hot tub from the collection address and I was really stressing about that but MoveYourSpa coordinated it all and it was so smooth and stress free on the day. Communication was good too. Would recommend these guys to everyone.

We contacted moveyourspa to help us get a hot tub from 3 miles away to our home. From the start they were helpful, professional and ensured we knew how the process worked. When it came to the hot tub being moved, it was the hottest day of the year and the guys had had a tough day. Malaki and Simon turned up with a smile on their face and were friendly and polite. They listened to where we needed the hot tub to go and gave us some helpful tips and advice. Would not hesitate to recommend them to friends and family. Worth every penny.

Communication throughout was good until on the day they said it was so tight the collection end they wanted me to sign a disclaimer in case it got scratched. They sent 2 people Mal and Simon, unfortunately the previous owner had to remove bricks and guttering to get it out I believe he helped due to the tight access.no scratches though and after being stuck in traffic for some time on a hot summers day they were still happy and smiling. Thank you only thing I would mention if you have to have it lifted into the garden it does come at an additional cost.

Where do I start! To say Bex didn’t care is an understatement! You don’t even deserve one star. Promised the earth, delivered nothing. Took £180 deposit, started demanding numerous photos of both properties, size of gates and everything, did this numerous times with Bex demanding more with each text or e-mail. Finally answered all her questions over a two week period only for her to go silent then come back requesting the job is postponed! I refuse having waited all this long, she promises to call in the morning but then goes off sick! Kylie tries to resolve the issue but she also doesn’t get anywhere, promising their movers to go and check over the property where the hot tub is after 1pm. I had to call her after 4pm as she hadn’t bothered to update that their movers couldn’t assess the job. I have given up by this time and ask for a refund as she was now talking of Tuesday, week 3! Kylie promises to refund our deposit but the money will be released back to us in 2-3 weeks! Nothing positive came out of my interactions with this company. I now have to look at other movers after this company wasted my time and keeping my deposit unnecessarily. I also now have to dig deeper into my pocket to pay someone else the deposit while my money sits in their bank. I don’t wish this to happen to anyone else so please make your own decision if you want them to assist you move your spa! I see lots of other reviews and wonder why they treated us so badly, we didn’t deserve that!

Absolutely amazing service! Malaki and Simon were brilliant! Professional and courteous at all times and nothing was too much trouble! Would highly recommend! Thanks guys x

What an amazing job Malaki and Simon made this look effortless, lovely people would definitely recommend

Amazing from start to finish! The lovely ladies in the office Bex &Kylie were both friendly, professional and explained everything in detail. Both went above and beyond.
Our movers and fixer chaps Malaki &Tom were super efficient, professional and were willing to have a laugh with us. Could not fault their work one bit. Explained how to use the hot tub and daily routine of chemicals and testing.
Overall the service was 5* and we wouldn’t hesitate to recommend them to professional move your hot tub.

The team turned up on time and got the hot tub out and on its way in very good time. Deliveried in good condition and no fuss.