Our whole experience with Move Your Spa has been excellent. I spoke with both Bonnie and Charlene prior to the guys arriving on the day and both were really helpful. The moment the removal guys Sc... Toon meer
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Lees wat reviewers zeggen
10/10 service, absolute life saver Bonnie & Charlene in the office fitting my Jacuzzi move in with short notice. The lads were great who came to wrap up my jacuzzi and do the move. Can’t thank them en... Toon meer
From the first time I made contact with Move your spa I had polite, informative and friendly communication. Bonnie and Charlene were great and nothing was too much trouble for them. The hot tub was m... Toon meer
Great from start to finish, especially as the job was quite difficult. They moved our tub from Derby to Wales, 4 hour drive. Once they arrived, the lads had to physically pull the sled quite a distanc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Move Your Spa, formerly known as Transport A Tub, is a trusted nationwide hot tub moving company specialising in hot tub relocations, installations, removals and disposals across the UK. As one of the best-known hot tub movers in the country, we help homeowners, holiday parks, retailers and hot tub showrooms move spas safely, professionally and with as little stress as possible. From single hot tub moves between homes to more complex access jobs, our experienced team is equipped to handle every stage of the process with care and attention. We are proud to offer a true nationwide service across the UK mainland, using our fleet of specialist vehicles, purpose-built equipment and professionally trained engineers to deliver a smooth and reliable experience from start to finish. Whether you are moving home, buying or selling a used hot tub, repositioning a spa within your property or arranging delivery to a new location, our team is ready to help. We are fully insured and committed to providing a friendly, straightforward service that gives customers complete peace of mind. At Move Your Spa, we do more than simply transport hot tubs. We work with customers who want their hot tub moved from one location to another and professionally installed at the new address, helping to get everything set up and ready for use. Our team uses specialist hot tub moving equipment and modern vehicles to move your spa safely and efficiently, no matter the distance. We also support hot tub showrooms and trade partners looking for dependable hot tub movers and a professional delivery service they can rely on. We also specialise in hot tub disposals and removals for customers who no longer want their spa, have inherited one with a property purchase or need to dispose of a broken or unwanted unit responsibly. Whether your hot tub is in working order or no longer functional, we can help arrange professional removal and environmentally responsible disposal. With years of experience, a strong reputation and a friendly team that genuinely cares about great service, Move Your Spa continues to be a leading name for anyone looking for a reliable hot tub moving company anywhere in the UK. Request your fast, free quote online today or call our friendly hot tub specialists who will be happy to help.
Contactgegevens
4G Blenheim Court, NG6 8YP, Nottingham, Verenigd Koninkrijk
- 0333 990 0340
- moveyourspa.co.uk
4,9
Uitstekend
827 reviews
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Simon and Scott were amazing
Simon and Scott were amazing. Very quick and efficient as well as friendly. They did a great job would not hesitate to recommend.
6 februari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the positive review and for choosing Move Your Spa. We appreciate your support and are glad you had a good experience!
Tub gone!
Scott and Simon were on time, polite and professional. Thanks guys
4 februari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the positive review and for choosing Move Your Spa. We appreciate your support and are glad you had a good experience!
Made light work of a tricky job
Made light work of a tricky job. Very satisfied
2 februari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Brilliant customer service friendly…
Brilliant customer service friendly staff, so quick and easy rang up on the Thursday because the removals people let us down with the hot tub and the reply was great they came and moved it the next day with no hesitation. Will recommend to anybody.
30 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Hot tub removal
Very easy to arrange removal of our old hot tub. The lads were very quick and professional
26 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Lee and Scott were wonderful- took the…
Lee and Scott were wonderful- took the old spa away without any problems. Are really lovely guys.
26 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Antwoord van Move Your Spa
Thank you for the positive review and for choosing Move Your Spa. We appreciate your support and are glad you had a good experience!
Hot Tub move, Surrey
The whole experience was excellent from the initial contact with Emily, you answered all my questions in a professional manner and put my mind at ease which enabled me to trust the whole process, Lee and Simon carried out the removal and relocation in a professional manner informing me exactly how and what would happen, please pass on my thanks to the guys,
A mention to Emily as part of the team on , I appreciated her help through my many emails throughout the whole process, She was extremely professional and is an asset to your company, The whole process proves what a well run family business you are
Thank you
9 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you so much for taking the time to leave such a detailed and thoughtful review.
It is great to know the whole experience reflected the care, communication and standards we pride ourselves on as a family run business. Thank you again for trusting Move Your Spa and for your lovely feedback.
Totally satisfied
I was not able to be another site on the day but had been in communication with the team. The spa was moved on time and placed perfectly at the new location and worked perfectly (a relief as it’s just had a repair and service and I did wonder if it might cause any issues but not at all) the move also included crossing a neighbours property with their consent and all went smoothly.
19 november 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the positive review and for choosing Move Your Spa. We appreciate your support and are glad you had a good experience.
Pretty much to plan.
All went to plan, except that the team doing the job said that they had not seen the video for the receiving end. This was something that was emphatically demanded when booking. So a bit of a disconnect there. But they coped, and all was well.
7 november 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Hi Mike,
Thanks very much for choosing Move Your Spa and for taking the time to leave a review. We’re really pleased to hear that you received great service from the team on the day and that everything ultimately went well.
We’ve checked our records and can see that while we did request a video of the receiving end, we only received a photograph rather than a video, so there wasn’t one for the team to review beforehand. If this isn’t correct and you believe you did send a video, please do get in touch so we can look into what may have happened.
Most importantly, we’re glad the job went smoothly on the day and that you were happy with the outcome.
Thanks again for choosing us!
First class service.
The 2 guys that came, wrapped the hot tub adequately and moved it with care, as we were not ready to have the hot tub sited at our new home, they placed it securely where we asked.
I would recommend Move Your Spa, thank you.
5 december 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for your lovely review and for trusting Move Your Spa. We’re glad the service met your expectations!
Exactly what we needed.
The team arrived on time, were polite knowledgeable and got the job done in a timely manner.
They took great care of our tub and moved it to exactly where we wanted it positioned in the new property.
Would definitely recommend .
9 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for your lovely review and for trusting Move Your Spa. We’re glad the service met your expectations!
Antwoord van Move Your Spa
Thank you for your lovely review and for trusting Move Your Spa. We’re glad the service met your expectations!
Good review
The team that attended were very professional in the way they completed their work would definitely use the services again 👍🏻
20 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for your lovely review and for trusting Move Your Spa. We’re glad the service met your expectations!
Simon and Scott were excellent HOWEVER.....
Simon and Scott were excellent. They were polite, professional, and hardworking, and they genuinely deserve 5 stars.
Unfortunately, the company itself was a complete shambles. Extra VAT charges were suddenly introduced without being made clear upfront, despite an all-inclusive price being agreed. Being told afterwards to “read the small print in the terms and conditions” is not an acceptable excuse for poor transparency.
Getting an invoice was unnecessarily difficult. I was told I had to pay first and only then would I receive an invoice, which is not how professional businesses operate. I requested a secure payment link instead of paying over the phone, yet this was not prepared in advance. As a result, I was left standing around for over 30 minutes, unable to leave, and ended up missing a scheduled meeting due to their incompetence and lack of organisation.
What should have been a straightforward transaction turned into a stressful and frustrating experience. The pressure to pay immediately, the refusal to provide proper documentation upfront, and the last-minute VAT demand demonstrate extremely poor customer service and internal processes.
Outstanding on-site staff, but extremely poor management and administration. I would not use this company again and would not recommend them.
19 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thanks for coming back to us, and we do appreciate you highlighting how good Simon and Scott were, I’ll make sure they see that.
We’re genuinely sorry the payment and admin side left you frustrated, especially to the point you missed a meeting.
On the VAT point, we want to be crystal clear. We’re not “introducing VAT charges suddenly” after an all-inclusive price is agreed. From what we can see on our side, the total you were charged and paid matches the quoted all-inclusive figure shown in the quotation and booking confirmation. However, we accept your broader point about transparency, if anything feels like a surprise on the day, then we haven’t made things clear enough so we’ll take a look at our communications to see where we can improve.
On invoices, we don’t issue invoices prior to receiving payment and are not required by law to do so. However, we will provide them promptly after payment is received, on request by the customer. The quotation and booking confirmation emails also outline the total payable, payments made, the remaining balance, and the payment terms, so the full financial detail is provided upfront even if a formal invoice is issued after settlement.
On the payment method, we do need to clarify this point. Our preferred method for final balances is cash as clearly stated in the quotation and booking confirmation emails. Cash is preferred for us as there are no payment fees (which a card payment would incur for us, forcing us to increase our prices to reflect these).
A payment link is not our default option. In this case, because the preferred payment method wasn’t ready at completion a payment link had to be arranged on the spot. The office team member that would create this link was on the phone to another customer. These factors contributed to your delay.
We do need to say we dispute parts of the review, but we also recognise that disagreement doesn’t change how the experience felt from your side. We’ll take this feedback and tighten up how we handle payment method requests during booking, so expectations are clearer and the end of the job runs smoothly.
Thankyou for choosing Move Your Spa.
Simon and Scott came to move my hot tub…
Simon and Scott came to move my hot tub in for me and they transported it quickly and safely into position was really happy would recommend!
16 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for your lovely review and for trusting Move Your Spa. We’re glad the service met your expectations!
Simon and Scott were amazing!
Simon and Scott were amazing!! I cannot tha k them enough for being so helpful, resourceful and providing an incredible service
7 januari 2026
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Service as described and expected
Service as described and expected. No issues and Simon + Scott were very friendly.
23 december 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for the great feedback and for choosing Move Your Spa. We’re pleased you were satisfied with the service!
Amazing Team and did what they said they’d do
The team were great from start to finish. We were moving house and wanted to take our hot tub with us. The team flushed it through, cleaned the entire tub, wrapped it and took the unit, the lid and steps into storage. It was there for 3 months whilst we moved and had the new site prepared. They then delivered it on time with speed and set it all back up wiring it up into the new position. Had it all delivered, manoeuvred, filled, serviced and working again in the space of a few hours at our new home. Amazing team and couldn’t recommend them highly enough.
19 december 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for taking the time to leave a review and for choosing Move Your Spa. We really appreciate it and are pleased you were happy with the service!
Quick and efficient delivery service
Quick and efficient delivery service, the people who we bought the hot tub from said they were brilliant their end and super quick and polite our end. Would definitely recommend! Simon and Scott were fab and very knowledgeable! 🤩
15 december 2025
Review zonder uitnodiging
Antwoord van Move Your Spa
Thank you for taking the time to leave a review and for choosing Move Your Spa. We really appreciate it and are pleased you were happy with the service!
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