Movinglife UK Reviews 

Customer service is outstanding!
My scooter had a problem that needed attention. Called the company and I received prompt attention. Box sent the next day I packed scooter in box and it was picked up the next day 48hr turn around… amazing! All very easy.

Movinglife does it again. What a great company. I love my Atto Sport Max mobility scooter and wanted to buy an Essential Pouch in the Movinglife Black Friday sale. Luke was really helpful and arranged shipment straight away. My parcel arrived today and now stores my spare battery.

Mark was excellent. He explained everything in great detail and I was able to take a video of him showing me how to assemble and operate the scooter.

Had a good experience. I first viewed and had a quick trial at an open day event in Byrkley Park Garden Centre during the summer. Then I asked if I was able to loan a scooter for a week so that I could thoroughly test before making my decision. Not an issue, had one dropped off very quickly.

Mark made an appointment and came to my home and we did the deal straight away.

The scooter is lovely easy to put up and down (big learning curve to do it as quickly as Mark did it!) I also got the orthopaedic back rest, seat cushion with carry bag, the back pack, crutch holders and mirrors (Black Friday sales meant I could get up to £800 accessories free. I would have had the phone holder too but he didn’t have one on his van - still had a bit of spare capacity for it!). In my opinion the seat needs the backrest and cushion as it is fairly hard otherwise. (The normal cushion was Ok but the orthopaedic back rest takes it to another level of comfort.)

The only downside I foresee with it being front wheel drive is that the wheel can spin on slippery surfaces such as wet leaves on an uphill incline - not a massive issue it’s just where I travel. It will be no issue in the warmer months!

It folds up nicely and separates to 2 pieces so I can pick it up easily and put in the boot of my car.

All in all i recommend.

The technician who served me was a good man, helpful, and very knowledgeable about his job. He is Costomer focused and very friendly.
The only problem is the location of the workshop which is not easily accessible. It was difficult to find the shop.

Although I didn't buy in the end this company was very obliging & caring demonstrating it's mobility chairs at my home. I would recommend them for their care & attention

Very fast delivery and provided exactly what I wanted

I had professional dealings with Movinglife and feel it's important to share my experience for the benefit of others. While the company offers innovative mobility products, I found the UK and Ireland administrative operations to be disorganised and lacking professionalism. Communication was inconsistent and key commitments were not followed through in a timely or reliable manner.
The UK office is managed by individuals with limited experience in customer service and operational efficiency, while the Irish administrative support was, in my experience, particularly ineffective due to competency issues. The UK operation is led by people with a South African background now operating in the UK.
The wider business is overseen by an overseas sales manager whose leadership style fosters a culture of personal loyalty over professional merit. Staff are expected to regularly flatter and emotionally support the manager, regardless of performance or outcome. Failure to do so can result in job insecurity.
Clients considering Movinglife should be aware that while the brand is Israeli in origin, much of the UK facing operation is run by British born individuals who spent most of their lives in South Africa. This may be relevant for those who value transparency in company structure and accountability.
I hope this helps others make an informed decision.

I received excellent service from Helen when I ordered a flight cover as I needed on an urgent basis. She was both friendly and managed to send me flight cover and get it to me thank you Helen.

Well organised

Customer service is outstanding. Have ordered two separate accessories and both arrived the next day. Scooter is amazing!!

Don't know what to say, you're all so good at what you do. You all couldn't get better.
Thank you.

Please be aware Motors very noisy everyone looks around at you with it and only do 5 miles at max weight capacity

Drew came to see us today to demonstrate your mobility scooters. He was very hands on and knew his subject very well. I wanted a folding scooter for holidays, abroad primarily, and in the north of England. I tried the 3 wheel scooter, I had fallen off one previously (different make) which had knocked my confidence. Drew explained how to drive a 3 wheeler safely, and I felt happy during my test. I had some questions to ask. Drew was very patient with me and answered them all with clarity using clear language. I have ordered one, will give further review in couple weeks when it has been delivered and I have sufficient knowledge to give a full, frank abd honest review of the scooter.

After my Moving Life scooter gave out just before a Lady Gaga concert in London, and with a holiday flight looming, I was in a real bind. I rely on my scooter due to mobility challenges, and time was running out. With less than an hour before closing, I called Moving Life directly, and what followed was nothing short of extraordinary.

Helen Spengler and Drew Baker went above and beyond. Helen swiftly arranged for me to purchase a new scooter and coordinated with Drew to deliver it to Gatwick Airport the following morning before our flight, while also collecting my old one. Their compassion, efficiency, and genuine care turned a stressful situation into a moment of real support.

I’ve never experienced customer service like this. Helen and Drew, you are absolute stars. Thank you for everything.

Wow - super service from a great team!
Shout out to Luke and Drew who guided my wife and I through it all. No hard sell they just let the product speak for itself. Early days but so far my wife is delighted - it does what it said on the tin!
Recommend to all.....
Jon & Lis.

Very professional employee, good customer treatment, excellent and quick service with good communication and demonstration, extremely high quality.

I don't normally leave reviews but Luke was so helpful with my final decision to purchase the scooter, I feel I must.