Moxycarts Reviews 

No paperwork on how to return items. No contact with company for nearly a month. Says they will get back to me but they dont.
Very unsatisfactory service.

This company has the worst customer service. I tried to contact someone 7 times to find out about my order with no luck. I have been waiting awhile for my order to be delivered. I will never order anything again with this sorry company.

They wouldn't take a temporary Visa number (red flag!), so I clicked PayPal (option now unavailable), and they charged it without listing the currency as USD or that they added shipping insurance. Then I was forced through a series of pop-ups for add-on products, with some boxes checked. Apparently, I forgot to uncheck the drain cleaner, and it was added to my order. I got frustrated and closed the tab, thinking that it would cancel the order, but no, the order went through on the first page, and if there was a confirmation page after the long series of popups, I didn't see it. I called customer service and got an answering machine, so I emailed them, and they said they couldn't find my order. I emailed them again, and they said they can't cancel orders and that I'd have to wait to receive the items, pay to ship them back, and that they'd consider a refund if I sent them a picture of the items and packaging. It's been over a month, and PayPal hasn't issued a refund either.

I asked for help to return my order. No one is getting back to me…. I can’t return it without help.

Absolutely appalling service. Avoid at all costs! The goods are very low quality and the company overcharged. They assure you that you will get a refund if you are not satisfied but they fail to communicate.
I agree entirely with the review posted by Martin

I ordered two ‘drain-strainer plugs’ From Moxycarts (the company is actually registered as ‘Commerce Core UAB’ based in Lithuania, not the USA, as claimed. RED FLAG ALERT ) .
I opted to pay for the order via my ‘PayPal balance’ and went through a typical checkout process.
After authorising payment in PP I was redirected back to the ‘MOXYCARTS’ webpage and was instructed to ‘confirm the payment’ .
I assumed this would complete the transaction.However, there followed dozens of successive offers etc; all of which I declined.
Eventually, l managed to escape the maze and complete the transaction.
I was thanked for my order and sent a confirmation email: basically an invoice / breakdown of my order containing the following ‘summary’:

2 x Drain Strainer + Warranty £33.96
2 x Drain Strainer £21.98
Shipping & Handling £4.99
Original Price £171.84
Total Savings -£115.90
Order Total £60

Instead of the expected charge of £21.98 (which was supposed to include the promotional discount and free p&p) I was billed for an additional 2 strainers Inc warranty, that I definitely didn’t order, and a further £4.99 shipping totaling £60.00.
I immediately contacted their Customer Services, threatening to open an official PayPal case, contact Trading Standards and post negative reviews with TrustPilot etc unless I was refunded for the unauthorised ‘extras’.
’ They responded with the usual delaying tactics etc and after the usual tit for tat exchanges I opened a PayPal case.
I’m still waiting for delivery and I guess all I can do now is anxiously await the outcome.
I’ve since discovered ‘Moxycarts’ is a relatively new venture and these might just be ‘teething problems’ but there’s lots of people who have fallen foul of this ‘company.
If my review doesn’t deter and you decide to proceed with ordering goods from this company I advise:

‘caution, caution, above all…caution!’

I appreciate that I should have done more research as, unfortunately, this type of ‘activity’ is becoming all too common these days. You live and learn, I suppose, but it can prove an expensive and demoralising process.