Zsolt at MrBean2Cup went above & beyond in both finding the right parts & advising us along the way. Parts were delivered quickly & well packed, when it cam to returning a wrong part I had ordered it... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was struggling to address problems with my Delonghi Magnifica ESAM4200.S (at least, struggling to do it cost effectively). I tried several sources online and couldn't really get an informed answer.... Toon meer
I had an ongoing problem with my Gaggia Brera which turned out to be several problems. Had an excellent discussion with Zsolt at Mr Bean2Cup where he provided expertise and advice over the phone. He s... Toon meer
Bedrijf heeft geantwoord
I'd give Zsolt 6 stars if I could. Despite the pandemic he has not stinted on organising spare parts (motor & gears) for our ancient Gaggia and given sought advice from Italy which sorted the other is... Toon meer
Bedrijfsgegevens
Contactgegevens
150 B Greenford Road, HA1 3QP, Harrow, Verenigd Koninkrijk
- 02033055845
- service@mrbean2cup.co.uk
- mrbean2cup.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great advice and help in getting my…
Great advice and help in getting my gaggia classic pro sorted.

Antwoord van Mr Bean2Cup
Excellent support
The support and help I received was really great. I felt that all responses I received were personal and given with the aim of getting my machine back up and working. Rapid, thoughtful and useful support meant they I was able to be making coffee again in no time at all.

Antwoord van Mr Bean2Cup
Excellent support
I contacted Mr BeanToCup to check I was ordering the right pump replacement, and they took the time to support the issue, reviewing videos and then advising me to check the flow meter first.
(Zsolt was the person supporting me)
I then proceeded to open the machine in my own time and found a blockage in the flow meter which I was able to remove.
They were incredible helpful, and without their advice I would have been purchasing replacement parts which would not have resolved the issue.
Thanks you so much Mr BeantoCup

Antwoord van Mr Bean2Cup
Zsolt was really helpful
Zsolt was really helpful in helping me to diagnose and fix my 5 year old Gaggia Naviglio machine.
It’s great to get such good after sales care.
Machine is up and running again.

Antwoord van Mr Bean2Cup
Excelent technical assistance
I needed some technical info to repear my coffe machine. I send a request with the technical details. And it was a good surprise to receive the technical detail needed within 2days.. This help me greatly to repear the machine.

Antwoord van Mr Bean2Cup
Very useful advice when I needed to fix…
Very useful advice when I needed to fix my Saeco coffee machine. They were able to diagnose the problem from my video straight away.

Antwoord van Mr Bean2Cup
Excellent service from Zsolt
Excellent service from Zsolt of MrBean2Cup. They found a part that others could not - in fact it was included as part of another part and Zsolt tracked it down and sent it very promptly to me. I will not bother with any other company next time I have a problem with my coffee machine - straight to MrBean2Cup!

Antwoord van Mr Bean2Cup
Mr bean2 cup is the best company if you…
Mr bean2 cup is the best company if you have any troubles with your coffee machine.
Very prompt and very helpful.
Thanks very much to Zsolt to finding and fixing the problems.

Antwoord van Mr Bean2Cup
Immediately helpful on how to use the…
Immediately helpful on how to use the cheap item I bought from them.

Antwoord van Mr Bean2Cup
They were quite helpful when the…
They were quite helpful when the Accademia Gaggia coffee maker broke down, and I was able to get it working again. The replies I received were both timely and helpful, demonstrating the high quality of the employees. A huge thank you for your help.

Antwoord van Mr Bean2Cup
Very knowledgeable support via…
Very knowledgeable support via WhatsApp. Sorted out my door issue on Saeco Lirika bean to Grinder machine . Super quick response

Antwoord van Mr Bean2Cup
The response was very fast and very…
The response was very fast and very in-depth help and guidance and solved all my issues that I was having with my machine.

Antwoord van Mr Bean2Cup
Absolutely amazing service!
I had an issue with my Delonghi Eletta Bean to cup machine, I had a rough idea what was wrong with it so went looking online for parts. I came across the Mr Bean2Cup website and looking through the excellent part diagrammes I was able to easily locate and order the part I was looking for.
After I placed the order I was having second thoughts to whether the part I had ordered was going to actually fix the issue and whether I needed to order more parts while I had the machine apart.
I contacted Mr Bean2Cup and asked some questions and the service I received was absolutely amazing, he could not have been more helpful, extremely friendly, professional, knowledgeable and couldn't do enough to help me.
The parts arrived very quickly and were well packaged, my machine is now working again and I am very happy.
If I ever require any parts for my machine in the future I will order them from here exclusively, I am looking at buying a manual espresso machine and coffee grinder. This purchase will definitely be made here.
It's so nice in this day in age to get service like this, please support businesses like this.

Antwoord van Mr Bean2Cup
Amazing customer service
Amazing customer service! Quality company to deal with. I shall always be buying parts and getting advice from Mr bean 2 cup.
Interestingly there parts and accessories are the most competitively priced around!

Antwoord van Mr Bean2Cup
Wonderful team of people who certainly…
Wonderful team of people who certainly know their coffee machines. I find e mailing and on line consultations a bit frustrating ( its my age ) but actually once you have a reliable email address for one of the team their response is superb 👍

Antwoord van Mr Bean2Cup
Superb Support and Advice
I can’t thank Zsolt (Mr Bean2Cup) enough for his knowledge and advice he was brilliant, and I now have a happy office as they can enjoy coffee once again.
Thank you once again!

Antwoord van Mr Bean2Cup
Friendly, speedy help!
I contacted MrBean2Cup to see if they could help me. I was not looking to buy a replacement part for my Delonghi machine but for advice about a part I had dislodged whilst cleaning my coffee maker - where should this loose part go? Despite it being Christmas break, Zsolt from MrBean2Cup, promptly replied to my email and I was quickly back in business! Should I need any help in the future, I will certainly contact this helpful company.

Antwoord van Mr Bean2Cup
Answered query and supplied part efficiently
I needed a part for my obsolete Gaggia machine. I received a prompt response to my enquiry and received the correct part quickly after ordering on line.

Antwoord van Mr Bean2Cup
Great service for coffee lovers!
I've used this company a few times over the years for servicing and spares, but when the old machine finally died and couldn't be economically repaired, it was time to look out for a new one.
Great advice, very knowledgeable and excellent quick service. They were very patient with many dumb questions, and because they stock all the major brands, the advice is impartial. Thoroughly recommended and will certainly be going back!

Antwoord van Mr Bean2Cup
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







