Returned a suit to reorder a larger size. Whilst doing so, the order went missing in the shipping process but as I had the correct information, Mr Guild still honoured the return and provided me... Toon meer
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Lees wat reviewers zeggen
Excellent suit I ordered for my graduation a few months ago. Issues and exchanges were resolved quickly and efficiently. Suit was extremely comfortable and good quality. Members of staff reply in a ti... Toon meer
Although I was sceptical about getting a suit online (and the lack of ability to return it if a problem), I needn't have worried. The WhatsApp communication to answer queries I had was fast, and my su... Toon meer
ordered navy 3 pcs suits for my sons wedding and super happy so went back and ordered a DB black slim fit. DHL messed up the delivery and Mr Guild sent a replacement immediately - superb customer ser... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mr Guild is a mens clothing brand founded by celebrity stylist mr Gee Beller. Mr Guild specialises in high quality three piece suits, tuxedo’s, formal wear and hand crafted footwear, made from the finest leather, that offers comfort, charisma and charm for all occasions. With our tailored trousers, blazers, double & single breasted waistcoats, we aim to cater for every man, for every occasion.
Contactgegevens
Verenigd Koninkrijk
- Info@mrguild.com
- mrguild.com
Heeft nog niet op negatieve reviews gereageerd
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Good quality for the price and looks…
Good quality for the price and looks good too. Would buy again.
Great fitting and stylish suits
Great fitting and stylish suits. I always receive compliments when wearing a Mr. Guild suit.
The suit looks stylish and…
The suit looks stylish and well-presented, but the tailoring wasn’t ideal — specifically, the rise of the trousers was shorter than expected, and there was no option for a shorter size to avoid the hassle of resizing. Additionally, I’m disappointed with the no-refund policy, which makes it less flexible for customers if the fit isn’t right.
Very good
Very good , I ordered things before and they came straight away
Suits are very good quality and well…
Suits are very good quality and well priced, they have a different variety of suits. Only downside is they do no returns.
The suit I received was perfect.
Amazing suits
From the quality of service to the quality of craftsmanship, Mr Guild is absolutely incredible. Props to the tailors who have captured, in my opinion, the perfect balance of comfort and style. Would recommend to all
Great looking suit online and even…
Great looking suit online and even better in person. Arrived promptly with no issues.
Will definitely be buying from this site again
Very nice custom suits with classy…
Very nice custom suits with classy designs
Great
Great! This would be my 8th suit.Always my ho yo place for any event.
Awful customer service and damaged suit provided
I bought a suit from them with the buttons not attached, I contacted them many times and they responded after the exchange period saying there’s nothing they can do. Now they’re refusing to give me a refund saying they don’t do refunds even though I provided proof the suit with its labels in packaging with the buttons not attached. Please be aware of this company and I’d advise you not to buy suits from them as the after care customer service is awful.
Disappointed!!
Disappointed!!!
Sizing is wrong far too big!!!
No return policy
Did not arrive in a suit bag but in a box
No email to confirm order with order number.
Suit looks nothing like the photo.
Only good thing material if good.
Edited Pictures - Scammers
Ordered a suit which was supposed to be burgundy, the thing was near black. Then I came to find that I had unwittingly ordered a suit form the only retailer I’ve ever come across that doesn’t take returns only exchanges, so I exchanged for a suit that was supposed to be blue, and there’s nothing blue about it, it’s off-white. Pictures of the suits online are heavily edited.
The recommended sizing didn’t work for me at all for the first suit, the thing was absolutely massive and wearing me.
The only thing they’ve got going for them is the material is actually very nice on both suits.
However, avoid this retailer like the plague. Won’t be buying suits online again tbh horrendous experience. Feel fully scammed and hugely disappointed. £250 I’ll never see again.
Great product and have always gone back…
Great product and have always gone back to buy more
Avoid! ONE SIZE MUST FIT ALL
Avoid this company.
Firstly they have no returns policy which is clearly stated, instead you can do a complete exchange which is ok. HOWEVER, it seems you can only order certain sizes of suits together. As an example, I’m 5’10 with a slim waist and wide shoulders. I returned my 42 blazer and 33inch trouser as they did not fit. Instead I needed a 44 blazer and a 31 trouser. But lone behold, if you order a 44 trouser, you only get the option to order a 34 waist or above.
It’s a terrible system. The reason is works like this is that they have 3 DC’s (distribution centres) and all the suits are prepackaged within these size categories. There is no option to have a split size suit which is ridiculous if you are someone that is well built up top and slim in the waist!
There has only been good WhatsApp response when it came to spending my money, NOT, when I needed to exchange.
I’d be willing to change my rating if I get this sorted.
Sent a suit with a mark on the lapel
Sent a suit with a mark on the lapel. Realised they only do exchanges are they aren't actually in "London". Exchanged the suit with the same mark again. Stay away. Rubbish quality.
I recently purchased a men’s suit from…
I recently purchased a men’s suit from MrGuild, and I have to say it exceeded my expectations in both style and quality. The craftsmanship is impeccable — from the precise stitching to the luxurious fabric, every detail speaks of premium tailoring. The suit fits like it was custom-made, with a sharp, modern silhouette that’s both elegant and bold.
Amazing experience
My 2nd time ordering a suit in 2 years for a family wedding. The quality of the suits are unmatched and there is a vast majority of styles to choose from. I received many compliments about my suit and I look forward to ordering my next suit very soon!
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