Mr Harold & Son Reviews 3.191

Super attentive service with knowledgeable staff and helpful suggestions on choosing the right jewellery for my daughter’s 18th birthday present. Would highly recommend to anyone.

I struggled to find the right engagement ring for months and months and stumbled across Mr Harold and Son online. Given we were 4 hours drive away, it was impossible to fit in a viewing in person and I wasn’t sure about ordering such an expensive item online, but Daniel was so helpful in sending over additional photos of the rings I’d shortlisted on someone’s hand, so I could see how the ring would physically sit. He answered all the questions I had about the rings I was looking at. Once I’d picked my final ring, it was resized and shipped within 24 hours. Amazing service, I couldn’t recommend them enough! I’ve had so many compliments and already recommended them to other people!

We bought my engagement ring from Mr Harold & Son back in October 2024 and it was a no brainer that we’d return there for my wedding ring. Both times we were served by Jan and it was a wonderful experience. She really listened and didn’t try to “sell” which made the shopping experience so fabulous. We visited the shop last weekend and left with the most wonderful ring. There’s really nowhere else you should go shopping for diamond jewellery.

Lovely family run business. I was really well looked after, would definitely go back.

Super personal service and amazing choice. Extremely helpful advice and first class friendly service. Best of all, my wife is delighted with her anniversary present !

The order arrived promptly. It was extremely well presented.
The amber in the earrings is rich in colour and the depth of the stone really makes it shine and will certainly be noticeable. The gold setting is appropriate for the design.
I won't hesitate in using this Company again.

I am thrilled with the beautiful opal cross pendant we purchased from Mr Harold and Son. It arrived safely the next day as advertised, well packaged and nicely gift wrapped. I have used Mr Harris and Son before and was just as happy with my purchase and their excellent service.

Clear communication, item as described, delivered promptly and securely packaged.

Staff were incredibly helpful. A pleasure shopping here.

A real family business so helpful in so many ways treat us more as friends than customers, always willing to help with our selection.
The quality of their pieces is fantastic with prices to suit all pockets.

Super quick delivery! Ordered late one evening and came two days later. Beautifully packaged. The day after I received an insurance valuation document. Great seller, good prices, quality item. I would recommend and use again. Thanks

Attentive personal service without the normal false interest in what you are there for. Nothing too much trouble and all questions answered without sounding condescending, fantastic experience.

From start to finish my interaction with this jewellers was great. They answered all my questions about the jewellery I was interested in.
I bought a garnet necklace and earrings set. As I wasn’t local they posted these to me free of charge.
The set is absolutely stunning and I am delighted with this purchase for my daughter’s 21st birthday.
Thank you to Kristin who was especially helpful.

Good communication, item exactly as described and it was delivered quickly and well packaged

The staff at Mr Harold & Son were extremely helpful, professional and friendly. I would not hesitate to recommend them to anyone looking for a special piece of jewellery.

Excellent service. I'm so pleased with my new earrings. Amazing quality!

Staff very friendly and helpful

From the 1st moment walking through the door. All staff friendly, professional and not over bearing.(All family members of Mr Harold on our visit). Never rushed as they wanted my partner to find the right ring. Through to my partner returning to collect the ring after resizing. This is the reason we all should use independent shops and not chains.

Fabulous company
Beautiful jewelry ring was a birthday gift I’m delighted with it. Friendly staff lovely to deal with. Will certainly recommend.
Thank You.