MS Cookers and Boilers Reviews 

I needed a replacement boiler and found MS Cookers and Boilers through the Worcester, Bosch Group, website and MS's Trust Pilot ratings.
Richard quickly responded to my enquiry, made a very informative home visit and promptly provided a competitive estimate.
Communication has been excellent throughout. I was advised of the process, appointment dates and what service to expect - which was then delivered. On site, Richard proved to be very competent and extremely hardworking: his friendly manner made me feel at ease.
The job was completed earlier than expected, refuse removed, and my home left tidy.
Writing as a very satisfied customer, I would certainly recommend Richard and MS Cookers and Boilers.

Richard couldn't visit us for a few days and we needed something sooner. He told us where to obtain spares and how to fit them. Being a competent electronics test engineer it was straight forward and now everything is back to normal.
Thanks Richard your help is appreciated if your ever in the area we owe you a brew at the very least.

Richard of MS Cookers and Boilers fitted me with a new boiler and was very professional at his job. From start to finish my property was left clean and tidy. I would definitely recommend this company.

Excellent from start to finish. Richard was so professional and clearly holds himself to high standards. He replaced 2 boilers for me, one at my parents home and the other at my home. Both installations were exceptional and I would not hesitate to recommend Richard to others.

Richard at MS Cookers and Boilers arrived on time to service my boiler. Found a problem and ordered the part straight away and fitted it the following day and completed the service.
Very professional and I would recommend his services

Excellent service, no hassle, on time, and a brilliant price.

We are delighted with the brand new central heating system and oil boiler we had fitted. Richard was fantastic to deal with, respected our home and was extremely professional and meticulous. As absolute beginners he helped us along and when we had extra requirements post install he was quick to follow up. Highly recommended and we will be using Richard for all heating servicing going forward.

Absolutely marvellous . Richard arrived at agreed time he was prepared and industrious.
He has excellent interpersonal skills and excellent knowledge .
He cleaned took all refuse away and even hoovered .
He notified us at all times .
I can’t highly recommend Richard enough and he’s the most professional person I’ve met in a long time and an expert in his field

We can highly recommend MS Cookers & Boilers. They were courteous throughout and were always prepared to go over and above expectations to ensure we had hot water and heating during the process of replacing our ancient boiler. Communication was excellent throughout and the workmanship was of the highest standard and nothing was ever too much trouble.

Our oil boiler was on its last legs so we decided to replace. I rang Richard and arranged a quote. He was prompt and duly provided a competitive quote for a new boiler and flushing of our radiators which we accepted. The boiler was installed a couple of weeks later very efficiently and without problem. Richard was prompt, clean and tidy with his work and now we have a warmer house and peace of mind with the 7 year guarantee. Without question, I would have no hesitation recommending Richard if you require boiler services.

New boiler Worcester bosch..... Great service, quoted and fitted in no time at all, turned up dead on time, very polite, very clean pleasure to find a tradesman you can trust.... Thanks again Richard

We were fortunate that Richard was on an earlier appointment in our area, but still he changed his schedule to fit us in, and was here within the hour.

Richard is very knowledgeable with Aga cookers and had all the parts need to fix our problem.

We would highly recommend him.

I spoke to Richard about a relatively minor problem with our oil fired Aga we have been experiencing . Since I serviced the cooker it has been sooting up a bit. My wife found MS Cookers name on the internet and I rang Richard. He did not know me of course, but he was polite, courteous and more to the point of my enquiry, extremely knowledgeable and willing to share his thoughts with me.
In these (god willing) post CV-19 days with political correctness everywhere and not being able to speak to anybody directly about anything, this service was refreshing, helpful; I do not know this man , but he has got it right and I would not hesitate to recommend him. I just wished he lived in Gloucestershire . Thank you. M. Walter

We received a prompt response to our original enquiry and helpful advice and answers to our questions before making our decision. Installation was completed within the day and we are very happy with our new boiler.

From the very prompt response to our enquiry and a very quick reply with a quotation we were very impressed with Richard. As well as being very competitive on price he was also the most informative and understanding contractor that provided a quotation. The work was done on the agreed date within the agreed timescale to our full satisfaction. Nothing was too much trouble for Richard and minor amendments to the arrangement of the piping were made without complaint or extra cost. Being in the service Industry myself I really appreciated Richards Customer Service approach to everything he does. It’s a five stars from us plus a very strong recommendation.

I would recommend Richard from MS Cookers and Boilers to anyone wanting a new boiler installation. He responded very quickly to my initial on line query by calling me on my mobile and set up an appointment to assess my requirements. My boiler was very old and failing every now and again, so Richard was able to give me a fitting date for the following week which was amazing. He arrived on the specified date and time, did the job as requested, and cleared away any mess and the old boiler and fittings. Highly recommended - excellent job Richard 👍

Received a quote from Richard at MS very competitive price he came within two weeks of contact to fit new boiler excellent service throughout very clean and tidy workman, I have no hesitation in recommending him for any heating work. I only came across him due to reading reviews so they do work.

Fantastic work by Richard, removal of old junk, cleanup and installing a modern Baxi into a 30 year old system in the most awkward space ever!!
Highly recommend!

For many years I struggled to find anyone prepared to take on my Rayburn. Eventually I found Richard; his advice, calm and matter of fact approach made him a pleasure to deal with. I had every confidence in him and was not disappointed.
He decommissioned the obsolete Rayburn and installed a combi boiler, completely unphased by the idiosyncrasies of my 400 year old house.
I was very impressed by Richard's conscientious approach throughout the process.
I just wish he was based nearer. Thank you, Richard I appreciated you travelling from your usual area for me.

Richard expertly fitted a new bosch worcester boiler. It is a very busy time post-lockdowns but he fitted me in somehow. He is very polite and thoughtful to the customer. Would definitely recommend!!