Not only did I receive absolutely beautiful jewelry, but the customer service was wonderful. When finding out that I lived outside of town I was notified that the shipping cost would be slightly highe... Toon meer
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Lees wat reviewers zeggen
It is enjoyable buying jewelry from Mulberry Mongoose! I always receive my orders quickly, and with a personal thank you note. Their community of jewlery makers in Mfuwe create stunning pieces. In fac... Toon meer
Bedrijf heeft geantwoord
How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday... Toon meer
Bedrijf heeft geantwoord
Not only do I believe in the mission of the company, but every piece is handmade and every order is personalized. I love the designs, the materials used are locally sourced, and every piece keeps my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mulberry Mongoose is based in the African Bush, Zambia. Their rural African team hand craft award winning jewelry from reclaimed poachers' snare wire using locally sourced beads and semi precious stones. With each sale they donate to conservation and have raised over $130,000. Their sustainable accessories have been featured in National Geographic and Marie Claire magazine and seen in British Vogue. Famous for crafting Beauty from Brutality their ethical jewellery for conservation is stocked globally. They ship world wide using DHL.
Contactgegevens
Mfuwe, Eastern Province, PO BOX 100, South Luangwa Valley, Zambia
- +26 (0)777415520
- info@mulberrymongoose.com
- mulberrymongoose.com
5,0
Uitstekend
288 reviews
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Beautiful Jewelry
Communication was excellent and it was a relatively quick ship. The pieces are much more stunning in person. I loved the little homemade bags that each item came in. Will order from again. Hope to visit the shop in the future!
27 november 2023
Antwoord van Mulberry Mongoose
Hi Chris, thank you very much for this wonderful review; the team and I so appreciate it. We would also love you to come and visit!!! We are so happy you loved the jewellery and thank you again for the wonderful support. Take care, Kate and the team.
My daughter loved the bracelets
My daughter loved the bracelets. Very attentive in making sure that bracelets were delivered. It is good to be able to buy products that support the local community and help stop the cruel practise of using snare wire to trap animals. Would definitely recommend.
26 november 2023
Antwoord van Mulberry Mongoose
Thank you Adrienne. So happy that your daughter loved her bracelets after you put so much thought into the gifts. Thank you so much for believing in and supporting our work. It means so much to us. Take care and I hope to connect again soon. Kate and the team x
Mulberry Mongoose offers a personal connection…
Mulberry Mongoose offers a personal connection all the way from its workshop in Gambia. Each piece is carefully shown on the website yet each is imbued with love and specialness in design elements by the jewellery creator, who is introduced to the customer one-on-one. We visited in person and so we know the miraculous dynamic inherent in the operation. Every aspect is profoundly unique, community-based towards a sustainable future. The delivery was straight-forward, the process from start to finish was speedy. 2-3 weeks from Gambia to Canada!
27 november 2023
Antwoord van Mulberry Mongoose
Joan thank you for your very kind review and belief in our work. It means such a lot to the team and I and was celebrated by us all. We are so happy that you know both our workshop and the experience of ordering from us online. We are excited and grateful to stay connected. Take care and thank you, Kate and the team. x
Antwoord van Mulberry Mongoose
Thank you Kathy for all your amazing support. We are thrilled to keep creating Beauty from Brutality for you and so grateful for your belief in our work. Take care and thank you again. Kate and the team x
Great designs with a purpose!
Mulberry Mongoose has called attention to poaching by creating something unique from something destructive.
By repurposing snare wires into wearable art... great idea I admire and would like to continue to support. Ordering from them was easy and my purchases arrived from Zambia to California in a very timely manner.
18 november 2023
Antwoord van Mulberry Mongoose
Thank you very much for taking the time to write this review Dick, it means a huge amount to the team and me. We loved making the order for you and can't wait to connect again in the future. Take care, Kate and the team x
Excellent customer service ⭐️
Cannot say enough for how helpful Kate and her team were….. ordering was a breeze except for a slight hiccup on my side with payment, but Kate was very helpful with this. And shipment was quick….I would not hesitate to order again from this fab company 🙂
26 november 2023
Antwoord van Mulberry Mongoose
Hi Denise,
My name is Jesline, I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this wonderful review and we are so excited that you are happy with what we do and how quick you received your order.
Thank you so much for your never-ending support. We wish you a very happy festive season.
Kind regards,
Jesline.
Very pleased
My order came very promptly. My bracelet was beautifully wrapped in beautiful hand made pouch, and a very nice personalized note thanking me for my purchase from the person who made my gift
25 november 2023
Antwoord van Mulberry Mongoose
Hi Barbara,
My name is Jesline ,I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this awesome review.we are so excited to hear from you.
Thank you so much for your endless support. We are always grateful .We wish you a very happy festive season.
Hope we connect soon.
Kind regards,
Jesline.
Superb, professional order and delivery. Terrific explanation of cause supported.
Dry quick shipping and delivery. Updates from vendor tracking progress of shipping. Packing of object.
20 november 2023
Antwoord van Mulberry Mongoose
Hi Jane,
My name is Jesline, I am the Mulberry Mongoose shop assistant, I would love to say a huge thank you for this incredible review.
We are so grateful for your never-ending support. We wish you a very happy festive season.
Hope we connect soon.
Thank you ,
Jesline.
So happy with the necklace
So happy with the necklace. The quality is very good. I received it in a timely manner. I have recommended this to my friends.
27 oktober 2023
Antwoord van Mulberry Mongoose
Hi Carol,
This is Jesline, I am the Mulberry Mongoose shop assistant. Wow it's awesome to hear that you received your jewellery on time.
A huge thank you for your never-ending support, we always appreciate. We wish you a very happy festive season.
Hope we connect soon.
Kind regards,
Jesline.
I absolutely love this company
I absolutely love this company. Their ethos and dedication to refashioning something used for such pain into jewellery and their support of anti poaching is to be greatly admired.
I bought a cuff and a pair of earrings for myself in a shop in QLD and ordered earrings and a bracelet for a friend (and another cuff for myself!) online. Both experiences were great but I especially appreciated Kate reaching out to clarify the engraving I wanted. My friend is a passionate animal advocate and the engraving made it very personal.
She loved the jewellery and immediately asked for the website to buy some more. I love the packaging and a beautiful hand written note from Edinas was the icing on the cake.
What a great enterprise!! Thankyou.
11 november 2023
Review zonder uitnodiging
Antwoord van Mulberry Mongoose
Hi Shannan,
This is Jesline, I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this incredible review. It really means a lot to us knowing that you are happy about what we do.
Thank you for being part of our growth. We wish you and your family a very happy festive season.
Thank you,
Jesline.
Personal service
My third order from Mulberry Mongoose was just as good as the previous ones. The earrings are beautiful but it is the packaging, notes and attention to detail that make buying from them a special experience.
9 oktober 2023
Antwoord van Mulberry Mongoose
Hi Carol,
This is Jesline am the Mulberry Mongoose shop assistant .I would love to say a huge thank you for this wonderful review.
Thank you so much for your never-ending support and for being part of our growth.
We are so excited to know that you're always happy with the jewellery and our packaging .
We wish you a very happy festive season.
Kind regards,
Jesline.
Amazing jewellery
Amazing bracelets, very good communication with the team by email. The shop in South Luangwa is incredible, we learn so much about the work they do, every piece of jewellery is unique. Thank you for your work
10 oktober 2023
Antwoord van Mulberry Mongoose
Hi Celia,
This is Jesline am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this wonderful review and thank you for your support.
Hope we connect soon,
Kind regards
Jesline.
Antwoord van Mulberry Mongoose
Hi Daugherty,
This is Jesline am the Mulberry Mongoose shop assistant. I would love to say thank you so much for this wonderful review.
Hope we keep in touch.
Thank you,
Jesline.
First very friendly service at the shop…
First very friendly service at the shop in Zambia outside South Luangwa National Park. With our additional order everything went just perfect!! - We recommended you to all our friends.
4 september 2023
Antwoord van Mulberry Mongoose
Hi Reto,
This is Brilliance, I am the Mulberry Mongoose shop assistant, Wow we are excited that you will recommend your friends to our shop less ordinary. Thank you so much for believing in our work.
Hope we connect soon.
Kind regards,
Brilliance.
I lost my bracelet while travelling
I lost my bracelet while travelling. My husband ordered me a new one and, the MulberryMongoose Team sent me not only a new bracelet but, also sent a personal video message and hand written note.
This is a great client experience!
4 september 2023
Review zonder uitnodiging
Antwoord van Mulberry Mongoose
Hi Nath,
This is Brilliance. I am the Mulberry Mongoose shop assistant. Wow, this review is incredible. Thank you so much for your never-ending support.
Hope we connect soon,
Kind regards,
Brilliance.
Very happy customer
Gorgeous jewellery that we will treasure for a lifetime, brilliant customer service.
3 augustus 2023
Antwoord van Mulberry Mongoose
Hi Katie,
This is Brilliance, I am the Mulberry Mongoose shop assistant, Wow its really awesome to connect with you. A huge thank you for your never-ending and this wonderful review.
Hope we connect soon.
Kind regards,
Brilliance.
Great product and great cause
27 juli 2023
Antwoord van Mulberry Mongoose
Hi Kevin,
This is Brilliance, the Mulberry Mongoose shop assistant, I would love to say a huge thank you for your generosity and belief in what we do.
Hope we connect soon.
Kind regards,
Brilliance.
Excellent communication regarding…
Excellent communication regarding shipping, love the product!
27 juli 2023
Antwoord van Mulberry Mongoose
Hi Kathryn,
This is Brilliance from Mulberry Mongoose, we are always thrilled having to create each piece for you. Thank you so much for this awesome review.
Hope we connect soon,
Kind regards,
Brilliance.
Wonderful products
Wonderful products. Great price and strong ethical base. Lovely communication with artists and the team. Highly recommended.
22 juli 2023
Antwoord van Mulberry Mongoose
Hi Helen,
This is Brilliance. I am the Mulberry Mongoose shop assistant ,
I would love to say a huge thank you for your generosity and belief in what we do.
Hope we connect soon,
Kind regards,
Brilliance.
Mulberry mongoose creativity
I think it’s my 8th purchase from Mulberry mongoose I like the creativity of the team the ideas and the company investment in protecting africa wildlife.
13 juli 2023
Antwoord van Mulberry Mongoose
Hi Yair,
This is Brilliance. It's really awesome hearing from you once more. Thank you so much for your belief and generosity that you have in our work. We are always thrilled having to create each piece for you.
This review is incredible,and a huge thank you for being part of our growth.
Hope we connect soon.
Kind regards,
Brilliance
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