Jar was popped open when received, kept expanding and popping the seal. product couldn’t be used and was a strong rotten, fermentation smell
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The whole experience of MumsMoss was amazing. I received notification of my order quickly, when I went to collect the young lady who served me was amazing! She was friendly, polite and generally enthu... Toon meer
My whole family loves mumsmoss. I have been using mummsmoss during my very high risk pregnancy when nothing else helped. I started giving it to my then 1 year old, my husband and my 14 year old daught... Toon meer
I have purchased many batches of Seamoss. But Mumsmoss has been the best! I have it religiously everyday and love the benefits. Although I order the same ginger flavour which I love, the other fla... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mums Moss is a family-run business that provides sea moss related products. We believe that true wealth comes from health. If you are healthy you are wealthy. All of our products are 100% natural!
Contactgegevens
Verenigd Koninkrijk
- mumsmoss.com
4,2
Goed
236 reviews
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The drink i recently ordered is not…
The drink i recently ordered is not natural and not stated that is has traces of E codes in them
16 januari 2025
Mumsmoss Review
I love my Mumsmoss. I have a tablespoon of it every morning in my lemon and ginger tea. I will continue with it.
11 december 2024
Product arrived with only 30 days left…
Product arrived with only 30 days left to expiry date. Wrote to customer service and never got a response.
22 december 2024
Antwoord van Mumsmoss
Hi Flor,
Thank you for your review. This is a food product that is freshly made without any preservatives .
If the product lasted longer, it would be quite worrying, in the same way you wouldn’t want your fruit or vegetables to last over a month without going bad.
We have to be compliant and adhere to the food safety standards, so unfortunately extending the shelf life of a food product isn’t something we can do as it would be unsafe.
you can freeze the sea moss gel in ice cubes to extend the expiration but if it is chilled in refrigerated the expiry date has to be adhered to.
Hope this adds more clarity,
Very happy with my order
Very happy with my order, great taste and value. Fast delivery great service.
15 december 2024
arrived quickly,so far great...too…
arrived quickly,so far great...too early to comment on moss!
11 december 2024
Really pleased with the product…
Really pleased with the product definitely reccomended the gel and juices
4 december 2024
Arrived with out of date label on it…
Arrived with out of date label on it then informed it was meant to 1 Jan 25
11 december 2024
Antwoord van Mumsmoss
Hello Gary,
Hope you’re well,
Sorry for the mistake, we are still family run and have a dyslexic member of the family who can get the dates mixed up.
We have taken this feedback onboard and will ensure this doesn’t happen again
High quality in all areas
I've ordered from here a few times now and everytime service and product are great high quality in all areas and great tasting
11 december 2024
The drinks are wonderful
The drinks are wonderful, we ordered the ginger moss juice. They arrived really well packed. We would order again.
1 december 2024
Overall very good service provided and…
Overall very good service provided and it had different options for you choose from according to your preference which was brilliant!
30 november 2024
Start the day healthy
Blends easily into herbal drinks/smoothies.Recommend.
25 november 2024
Review zonder uitnodiging
Tumeric and ginger sea moss
Great service , deliveries are on time and can be easily tracked
5 oktober 2024
Amazing Sea Moss product
Amazing Sea Moss product! Really enjoy the flavours, especially the Sky Juice! Very tasty and highly recommend!!!
9 oktober 2024
Review zonder uitnodiging
I ordered 2 ginger moss one arrived…
I ordered 2 ginger moss one arrived broken ,I send a message on didn’t get a reply
31 augustus 2024
Antwoord van Mumsmoss
Hello Tonian,
You emailed us on the 4th September and we responded to you on the 8th September and sent out a replacement jar for you.
We respond to emails within 3 working days, and we met that timescale with your email.
We did in fact respond, but were unable to respond immediately to your email.
I recently tried a mums moss drink
I recently tried a mums moss drink, and I have to say, it’s an interesting experience!
The flavor was surprisingly good. I was a bit hesitant, expecting it to taste like the ocean, but it was actually well-balanced with a hint of natural sweetness. The blend of sea moss with fruits made it refreshing and palatable.
19 augustus 2024
Review zonder uitnodiging
Mums Moss- inspirational brand
Highly recommend Mums Moss and love the inspirational story behind the brand. Total supporter. Only reason why i didnt give 5 stars this time is due to a discount code not working. Gels are easy to use and good choice of flavours. Love the juices too.
26 juli 2024
Package was delivered damaged
Package was delivered damaged . Contacted mums moss and received no correspondence back. I know accidents happen which it has in the past and was replaced,however this time nothing. I taken pictures of the package and the delivery company did also. Very disappointed I won’t be ordering again from mums moss.
20 juli 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.