I had a phone call off a lovely lady called Daisy who was ever so helpful and sorted some life insurance out for myself an my partner. It was hassle free without any pressure, she reassured me and ex... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Reon called me yesterday and helped me go though the questions unfortunately I had to cut the conversation short and asked him to ring me back today at 11, which he did He was very friendly, h... Toon meer
Bedrijf heeft geantwoord
I was assisted by Rendall, and the conversation was so smooth it felt like 10 minutes. He explained the insurance very well, giving me opportunities to ask questions.
I needed life insurance so my children don't need to worry about paying the mortgage so it's nice to have peace of mind knowing that they can be safe at the house so they were helpful thank you
Bedrijf heeft geantwoord
4,7
Uitstekend
114 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Mumsurance
Thank you, Daniela! We really appreciate your feedback and are so happy you had an excellent experience with us.
Antwoord van Mumsurance
Thank you, Talena, for your lovely feedback. We’re so pleased you found the process straightforward, efficient, and pressure-free.
Excellent service
Excellent service, adviser very knowledgeable and answered the questions that I had.
22 oktober 2025
Antwoord van Mumsurance
Thank you, Lynn, for your kind review. We’re delighted to hear our adviser provided knowledgeable support and answered all your questions clearly.
The person who dealt with my claim was…
The person who dealt with my claim was very helpful and knowledgeable and put my mind at ease
22 oktober 2025
Antwoord van Mumsurance
Thank you, Ms Braithwaite, for your thoughtful feedback. We’re glad our team member was helpful, knowledgeable, and able to put your mind at ease.
Friendly attitude, knowledge of the product and selling skills!!
I was thinking about having life insurance for a long time and some advert popped on my Facebook page. That moment I thought it’s Now or Never and filled the form followed by the phone call from the above company. Friendly staff, made me feel comfortable about my decision and the benefits my family would get. I am quite happy with the premium as well. I highly recommend Mumsurance to all my friends and family. I have peace of mind now that I am keeping good amount of money behind for my children. Thank you team for being wonderful and securing my family with this amazing plan.
10 oktober 2025
Antwoord van Mumsurance
Thank you so much for your lovely review! We’re delighted our team helped you feel comfortable and confident in your decision. It’s wonderful to hear you now have peace of mind knowing your family is protected.
Very clear and precise with all…
Very clear and precise with all information and helpful
17 oktober 2025
Antwoord van Mumsurance
We really appreciate your kind feedback. We’re so glad you found the information clear and helpful — thank you for choosing Mumsurance
Well my experience don't have much to…
Well my experience don't have much to say as yet cause I just joined
2 oktober 2025
Antwoord van Mumsurance
Thanks so much, Loraine! We’re really glad you felt everything was handled well. Appreciate you taking the time to share your experience.
Antwoord van Mumsurance
That’s lovely to hear! We’re so happy the service felt kind, helpful and quick for you. Thanks for the great review.
Recommend
Very quick and easy, explains all things, guides u where u need any guidance. Happy to having a life insurance through them. Recommend, worth of time and money
8 oktober 2025
Antwoord van Mumsurance
Thanks, Shahida! We’re delighted everything felt quick and easy and that the guidance helped. Really appreciate your feedback.
Antwoord van Mumsurance
You’re very welcome, Marwah! We’re glad we could help. Thanks for leaving us a review.
Antwoord van Mumsurance
That’s so kind, Cristina! We’re happy your adviser made the experience a pleasant one. Thank you for sharing.
Matt was lovely and professional…
Matt was lovely and professional throughout. He put me at ease straight away and I'm very happy with my new cover he also saved me £80 bless him 😎
24 september 2025
Antwoord van Mumsurance
That’s great to hear, Karen! We’ll make sure Matt sees this — he’ll be chuffed. So pleased the process felt simple and professional.
Very happy 😊
Was very helpful answers all my questions made everything clear very happy now I can enjoy my life with my kids and grandchildren knowing they have help when im not here
18 september 2025
Antwoord van Mumsurance
Thanks, Barbara! We’re really glad you felt welcomed and had all your questions answered. Appreciate you taking the time to leave a review.
My agent Ronnie was super helpful and…
My agent Ronnie was super helpful and took the pain out of going through the policy.
Feel happy now knowing my family are set up in the event of a sudden change.
19 september 2025
Antwoord van Mumsurance
Hi Lisa, thank you for your lovely feedback. We’re so pleased Ronnie was so helpful and gave you peace of mind for your family.
Kind regards
Mumsurance.
Antwoord van Mumsurance
Hi, thanks for your review. We’re glad you felt everything was explained clearly, with good options and affordability.
Kind regards
Mumsurance.
Good customer service
The staff Conor who attended to me was very polite and patient and he explained everything to me thoroughly until I understood
15 september 2025
Antwoord van Mumsurance
Hi Cynthia, thank you for your kind words about Conor. We’re so pleased he was patient and explained everything thoroughly.
Kind regards
Mumsurance.
My first insurance in life
Good service and clarified each and every doubts. Thank you mumsurance
12 september 2025
Antwoord van Mumsurance
Hi,
Thank you for your kind words. We’re delighted to hear you received good service and that all your questions were clarified.
Kind regards,
Mumsurance
Perfect people for life assurances!!
I just thought you were easy to talk to+I got the most necessary things down quickly. So you were really perfect! Nothing more to say really. You were just perfect!!
Isla Stevenson. Xxx💕xx
4 september 2025
Antwoord van Mumsurance
Hi Isla,
Thank you for such lovely feedback. We’re so pleased you found the process easy and that everything was handled just the way you needed.
Kind regards,
Mumsurance
I've spoken to a guy named Ronnie he…
I've spoken to a guy named Ronnie he wax totally amazing helped explain anything I didn't understand without making me feel stupid he gets the best insurance you can get hes patient with you and breaks down the understanding of your policy to understand better guys Ronnie is the guy you want to speak to im fully satified with my new policy thanks to Ronnie
11 september 2025
Antwoord van Mumsurance
Hi,
We’re thrilled to hear how helpful Ronnie was in explaining everything clearly and supporting you with your policy. We’ll be sure to share your wonderful feedback with him.
Kind regards,
Mumsurance
They explain everything to me so i can…
They explain everything to me so i can understand how it works
28 augustus 2025
Antwoord van Mumsurance
Hi,
Thank you for your review. We’re glad everything was explained clearly so you could understand how it all works.
Kind regards,
Mumsurance
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.