Murfins Plumbing and Heating Ltd Reviews 

88
TrustScore 2 uit 5

2,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... Toon meer

Beoordeeld met 1 van de 5 sterren

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... Toon meer

Bedrijfsgegevens

  1. Loodgieter
  2. Boiler leverancier
  3. Gasingenieur
  4. Verwarmingsinstallateur
  5. Vastgoedonderhouder

Geschreven door het bedrijf

Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

88 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,1

Alle reviews

(88)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Poor service …

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Refuse to respond or admit fault

Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.

At this point, just give me the money and I’ll find my own reputable plumbers

19 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero I would

If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID

14 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

After completing work electrician said…

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate

6 september 2022
Logo Murfins Plumbing and Heating Ltd

Antwoord van Murfins Plumbing and Heating Ltd

Hi Peter,

Thank you for your constructive review. The EICR’s as you will notice from your report and subsequent certification are carried out by our trusted contractor. The final invoice amount includes VAT at 20% and our small margin of 5% to administer the whole process for you so you didn’t have to do anything.

The EICR Paperwork is set out by the administering bodies overseen by the government so unfortunately we cannot do anything about the format.

Whilst the engineer may only have been in you home on the second visit for 1.5 hours the whole report has to be generated (and paid for again so there is much more work that goes on behind the scenes.

It is difficult to know how, given the cost of labour, fuel, administration, premises, certification, vehicle overheads and registration with the governing bodies that we could do it any cheaper.

If in the future you would like any clarification on pricing prior to posting you review then please do not hesitate to get in touch.

Best Regards

Aiden Murfin

Beoordeeld met 5 van de 5 sterren

A fair price

Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend

26 augustus 2022
Beoordeeld met 1 van de 5 sterren

Frustratingly Poor

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job

11 augustus 2022
Review zonder uitnodiging
Logo Murfins Plumbing and Heating Ltd

Antwoord van Murfins Plumbing and Heating Ltd

Hi Oliver,
We cannot find any record of any appointment in the name of Oliver. I think it would be very unlikely that we are not interested in your work. Please could you send your details to admin@murfinsheating.co.uk so we can look further into this.

Beoordeeld met 4 van de 5 sterren

Boiler service was completed well.

Boiler service was, as last year, done very quickly and with no mess.
Replacing a faulty radiator valve was again completed quickly and with no mess but I as suppressed by the high cost of the valve.

9 augustus 2022

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