Musferah Saad Reviews 177

Outstanding service and exceptional customer care. From the moment I placed my order, the team at Musferahsaad kept me updated throughout the process and even accommodated alterations to the outfit at short notice. I truly appreciated their dedication to customer satisfaction. Before dispatching the outfit, they sent me photos of the finished piece for approval, which was incredibly reassuring and demonstrated their attention to detail. I would highly recommend their service.

Very disappointing experience. I ordered this piece for Eid Al Fitr and was promised several times that it would arrive before Eid, but it arrived almost two months late.

When I finally opened it, the quality was shocking. The fabric looked very cheap, the stitching was messy, there were loose threads everywhere, and there was a stain on the piece.

After all this waiting and false promises, the item is not even wearable. I would not recommend ordering from them.

Good clothes and good customer service. Sent videos of custom items before sending it.

The best quality and great service they were letting me know every day about my order I don’t know the service guy name but thanks once again u guy’s r doing great job mashallah 👍

It was my first time buying an outfit from MS, and honestly from beginning to end its been so stress free. Sunil was my consultant, he kept me updated, gave me an offer to purchase the bag at a much lower price and then I received the video of the outfit to get my approval before shipping. It came so quick too! The outfit is beautiful, just as the picture. Quality is great! Will definitely be purchasing from MS in the future.

Had a wonderful experience ordering from Musferah Saad! I ordered outfits for a wedding in the US and everything came timely and efficiently with consistent order updates so I was never left wondering! All the outfits were just as I expected them to be and fit perfectly! I receive many compliments on them and they’re so hijab so hijab friendly I don’t need to make any adjustments! Will definitely be purchasing from them in the future

I ordered a suit for my daughter - I ordered size small. Company sent me a message outlining full order and even sending a video stating the size. Company asked me to approve if I was happy with the quality. I approved the order because it all looked fine. It arrived yesterday and they’ve sent me a size large. Since then I’ve left messages and called them because they are for Eid, I need them replacing with the correct size. They have not responded to my text messages nor have they returned my call. Highly disappointed in what appeared to be a reputable place to buy. Was going to place an order for myself but definitely will look elsewhere.

ASSALAMOALAIKUM i am from Canada i ordered my dress from this designer their working person taimoor bhai was all the time in contact with me giving me updates regarding my dress i received the dress parcel before the due date i opened my parcel and I just loved it dress is amazing 👏 stitching details and the design plus stuff everything is amazing 😃 😊 thanks Alot Quality is the best 👌 👍

Great collections and designs. Great Fabric quality. Customer servicer was also great. Order was confirmed as soon as it was placed. Will definitely order in the future.

It's my first time ordering a dress from this website, I was so nervous when I placed my order.It was so incredible how the team reached out to me after placing my order and made me feel so special and comfortable every step of the way the team would send me text messages, voice recording letting me know what's going on and keeping me updated They even asked me to double check if my address and other information was correct and I also got a video of my dress and how they measured everything. To get glimpse of my dress I was filled with so much excitement. They really put their customers/client first. They even reassured me I'll get my dress on time and shipping only takes a few days.. found my forever website to buy clothes and my style!!!!!!! Also Saba was so amazing she’s so kind she was the one giving me all the updates such a beautiful kind person, she really made this an amazing experience.

Very unique designs it was my first time ordering from them and i got my moneys worth i was on the fence about making the right choice but consultant tamoor helped me in picking the perfect one,excellent quality and excellent service

Amazing customer service especially online. I will definitely purchase more dresses. Five star rating from me ⭐
Attia

Fantastic customer communication. Very fast response from customer service agents who do their very best to accommodate customisation requests. A refreshing experience with a Pakistani brand who upholds it’s great reputation.

The whole process from start to finish with Musferah Saad has been excellent. The outfits arrived earlier than expected and are absolutely beautiful—better than I could have imagined!

A special thank you to Saba, whose communication was exceptional throughout. She kept me informed at every stage and was incredibly helpful with any questions I had along the way.

The service has truly been outstanding, and I will definitely be ordering again. Highly recommend!

This piece is a total showstopper!Super flattering fit and amazing quality .i will definitely be ordering more

The dress is very beautiful, and the service was even better 😍

Hey i m very happy and satisfied from your brand i like your all products and catalog all things like fabric materials and all are very nice and gorgeous and your saleman jawad are very kindfull with all team

Amazing experience, thoughtful team
Thanks for keeping me updated with the order progress.

Where do I begin, there customer service and support is outstanding!! I honestly have never so with such an amazing team! They are kind helpful and ready to work with customers to their satisfaction!! I highly recommend anyone especially abroad to use them, they will surely meet your expectations and satisfaction!!