Music Vine Reviews 253

Really fast, helpful and informative service! Dano resolved the issue very quickly, and took the time to teach me how to avoid the same issue in future with detailed instructions. A polite and careful service, I was very pleased.

Music Vine is great to work with and the music library is amazing.

Dano was great — very helpful!
I had a licence enquiry and he resolved it quickly and efficiently.

Over the years, I’ve experienced many services across the industry,
but Music Vine’s support has always stood out — precise, top-notch, and above all, truly heartfelt.
I’ll continue to stand with Music Vine and support them always.

In my decade of experience using music licensing sites for video production, I have found that MusicVine has the best selection of music. What's even more impressive is their customer service. In this particular instance, I received personalized attention, and the representative went out of his way to create a custom document for me that would help our institution complete our annual renewal. Thank you, Dano O'Brien, for your awesome service!

I've been using Music Vine for the last year and it's one of the best platforms of its kind. It's really easy to use and has a very streamlined content distribution. What sets it apart though is a curated library that offers quality over quantity, and has some of the best tracks I've heard on various platforms of similar nature.

The support team is great too (shoutout to Dano!) - very helpful with my enquiries and really friendly. Excited to see what the future brings for the team and the business.

The support was exceptionally good! Thanks!

Superb customer service. The representative was very professional and informative on the type of license I needed to purchase for my podcast. She even emailed me to clarify something without me asking. I appreciate that level of customer service. Very impressed.

I’m writing this review with heartfelt appreciation.
As a customer based in Japan, I had many concerns about signing up for a service overseas. However, when I reached out with my questions, the team responded with exceptional care and kindness.

They patiently answered every single one of my detailed inquiries, and thanks to their thorough support, all of my concerns were completely resolved. I now feel very confident and comfortable using the service.

I truly appreciate the attentive support I received and am very happy to have chosen this platform.

Dano was responsive, communicated well, and interpreted the brief accurately, providing a great overall service.

Lulu was super helpful. Came back almost immediately and resolved my problem. Very satisfied indeed with the high level of professionalism and communication.
Stewart

Quality music and good customer service. That plus good price makes it the perfect choice for me (solo real estate photographer).

I received online support from Dano O’Brien in response to a web inquiry that I had submitted, and extremely pleased with the turnaround time and level of service! The answer was very clear, and while I have a few clarifying questions I would like to ask, I can proceed doing so with great confidence that the service will be excellent… this can be as much a selling point as the product itself! Thank you!

That was the most helpful and efficient customer service I've experienced in a long long time

Lulu is a pleasure to work with. She was able to get me the information and documents we needed to set your company up on direct payment.
Lulu was patient and kind and I appreciate her customer service.

I thought the service and selection of music from Music Vine was good, but when I needed assistance due to a copyright complaint it turned out to be GREAT. The assistant Dano showed a professionalism and seriousness that I have rarely encountered. Thank you Dano, thank you to the whole team, and thank you Music Vine.

I work for an academic institution with an accounting system that can sometimes be complicated to maneuver. Unfortunately, unlike other users, I cannot just put in a credit card to renew my service. For the past couple of years, Lulu the customer service lead has worked closely with me to keep my access to Music Vine as i navigate process as its never easy! It is so comforting to know there is a capable person on the other end of the customer support service ticket. A+!

Very prompt and considered service to customers