Couldn't have been better. Dano was more than helpful. Quick to respond and provide solutions to meet my specific needs. Thank You! John Flanagan
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Lees wat reviewers zeggen
Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... Toon meer
We had a rejected dispute on copyright claim and the Music Vine Support and Catalog teams helped us resolve the issue. I have only positive impressions of the communication and professionalism of the... Toon meer
I can't recommend the service quality at Misic Vine more highly. I had a problem with my subscription and licensing, and Rachel couldn't have been nicer or more accomodating. In a world full of AI cha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Contactgegevens
Verenigd Koninkrijk
- musicvine.com
Great servise & responsive support
I’ve ordered several tracks on Music Vine.
The tracks are great and offer excellent value for money.
Their responsive support team also helped me with tax documents.
Claim Was Cleared Promptly
The copyright claim we got was cleared up promptly after contacting Dano at support. They gave us clear instructions and were very helpful.
Great customer service
We had an issue with the invoice and they resolved it quickly. The best music, and good customer service.
Understanding and Compassionate
The customer service agent carefully listened to my issue and came back to me with potential solutions. They took my concern seriously and were compassionate to my situation.
Helpful and prompt response!
Friendly and helpful!
Lulu was very friendly, professional, and super helpful - she got me exactly what I needed! She did a great job in securing me the right music licenses and tracking down the files for my project.
Lulu was responsive
Lulu was responsive, communicated clearly, and helped solve my issue in good timing. Very positive experience overall.
Outstanding customer support
Outstanding customer support, quick and informational replies. Helped answer any questions I had, super smooth and exceptional process
Fast and professional handling of my…
Fast and professional handling of my case. Help in solving my problem. Thank you once again
Reasonable
Very helpful customer service!
Tinesha was super helpful and got back…
Tinesha was super helpful and got back to me really promptly with an answer to my question. Great service!
Reply promptly and effectively
When I was upset about cross-border invoicing problems, I got a timely and effective reply.
I recommend 100%
I recommend MusicVine 100%. The website is very easy to use, they have great variety of music and the team is very responsive if you have any questions. Thank you for your service !
Lulu was responsive and kind
Lulu was responsive and kind - give them a raise please!
Lulu from the Customer Support team was…
Lulu from the Customer Support team was very responsive and efficiently solved my issue, with positive and polite responses. Kudos and thank you!
Thankyou Music Vine
When making a request I experienced a faster than expected response time, a recognition and understanding of my issue, and a prompt solution to my request. Very happy and their response enhanced my already great experience with using Music Vine.
I had a query which was answered…
I had a query which was answered promptly. Your website has some cool music that may fit what I am trying to do but it's just getting the right fit. I am collating a number of photos and videos on Final cut and I need the music to make it a little more interesting rather than look at a number of boring photographs, Editing is the hard part and the right music makes it more interesting. Il also need a decent AI voiceover to experiment with however they are quite expensive.
Thank you Lulu for your assistance.
Thank you Lulu for your assistance.
Thanks Lulu.
Lulu at MusicVine helped us with a licensing issue/query. She got back to us and resolved the issue very quickly and efficiently. Great customer service.
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