Nice website that was easy to navigate, easy to order and as for the price.Amazing deal.Updates on delivery were updated regularly which was a joy
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
God solid product arrived here fast. Top-notch customer service, any questions got answered promptly. Once delivered unit working properly on your one concern, the UBS lead wasn't in the box, but some... Toon meer
Bedrijf heeft geantwoord
Easy to use website and had a coupon code that really helped bring the price down. Found what I was looking for most cheap on Muziker, plus the discount topped it off. Delivery date was conf... Toon meer
Bedrijf heeft geantwoord
Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Muziekinstrumentenwinkel
- ook in
- Bladmuziekwinkel
- Dj-benodigdheden winkel
- Elektronicawinkel
- Opnamestudio
- Stereowinkel
Geschreven door het bedrijf
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Geschreven door het bedrijf
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Contactgegevens
Drienova 1/H, 821 01, Bratislava, Slowakije
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4,5
Uitstekend
562 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Software purchase
I am in the UK. Bought some Strymon software and it was a great price, better than elsewhere by quite a margin.
The download process was quite straightforward, despite having to go to a different (the manufacturers) website for it and there being a different name for the codes involved. But overall very happy with the experience.
17 juni 2024
Antwoord van Muziker
Dear Alan,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Very straightforward
Very straightforward, and a keen price for the download
12 juni 2024
Review zonder uitnodiging
Antwoord van Muziker
Dear Andrew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Antwoord van Muziker
Hello Paul,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
The offshore trousers are awesome, postage service rubbish
The offshore trousers are awesome, however UPS delivery was rubbish. Address wasn't recognised by UPS. Changed delivery to a delivery point. They failed to deliver there twice. Finally arrived 3 weeks later, at the original delivery address, and after multiple calls to UPS.
However, once again, the HH offshores are ace. Quality production. Thank you Muziker for supplying them.
26 mei 2024
Antwoord van Muziker
Hello Adam,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
Unfortunately, since we fully depend on the courier who delivers the order to you, we are not able to speed up delivery. We apologize for the inconvenience caused.
We are glad you are happy with our product and hoping you will enjoy you sailing pants :)
Kind regards,
Dorota
Muziker
Excellent Customer Service,
Excellent Customer Service,
Great Product, and fast efficient delivery
27 mei 2024
Antwoord van Muziker
Hello Christopher,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker
postage charge too high
Disappointed at the postage charge (more than the items I purchased!)
24 mei 2024
Antwoord van Muziker
Dear Martin,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost. Once you receive the package in UK you are not paying anything on top of already amount paid.
Thank you for understanding.
Kind regards,
Dorota
Muziker
Prompt reliable delivery.
Had trouble sourcing my item from other retailers but Muziker had it in stock & use a good courier service in UPS so I was happy to order from them. The order even arrived a day earlier than estimated.
22 mei 2024
Antwoord van Muziker
Hello Eddie,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker
Great communication from Muziker
Great communication from Muziker! Delivery was swift and I am very happy with how everything was packaged.
Also very happy with my new music equipment. Would recommend to friends and family.
22 mei 2024
Antwoord van Muziker
Hello Francis,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Terrible .
Terrible. I ordered a £2.19 guitar hook, and then £24.90 was charged for postage. Once I spotted this rip off I tried to cancel the order. Sadly they said not possible, just refuse delivery when it arrives!! This way I would get a refund for the goods £2.19 , but not the £24.90 postage. Ridiculous , rip off company, do not use Muziker, ever.
20 mei 2024
Antwoord van Muziker
Dear Adrian,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion. We are not able to cancel the order once it is already dispatched from the warehouse, the only way is to refuse delivery from the courier and they will send the package back to our warehouse as refused shipment. Then full amount is refunded to our customers. The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost.
Thank you for understanding.
Kind regards,
Dorota
Muziker
Well priced and prompt communicative…
Well priced and prompt communicative delivery to the UK 👍
20 mei 2024
Antwoord van Muziker
Hello Francis,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
Would definitely use again Great price and easy process
Great price and easy process. Delivery on time with updates and tracking.
20 mei 2024
Antwoord van Muziker
Hello Lesley,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Excellent customer service
The mark of a good company is how well they handle problems. I bought a very expensive 2nd hand trolley. It had a fault, but Muziker claims and customer service was brilliant. Took it back full refund and now have another in its place.
Very impressed.
20 mei 2024
Antwoord van Muziker
Hello Ian,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Antwoord van Muziker
Hello Antra,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Antwoord van Muziker
Hello Darren,
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Successful purchase
I purchased a software license from Muziker. The product was in a sale, and the price was good. It took a couple of minutes for the license key to become available, but everything worked smoothly.
15 mei 2024
Antwoord van Muziker
Hello David,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Clear descriptions, speedy dispatch and information on progress.
My order was dispatched speedily and I was kept informed at every stage. A very efficient and satisfactory service. The website gave a very clear description of the article. I would definitely use this company again.
13 mei 2024
Antwoord van Muziker
Hello Judith,
Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day.
Kind regards,
Dorota
Muziker
Un-acceptable service
I bought a small hanging hook for my guitar, cost was £2.19. Shipping the item was £24.90. !! When I realised the cost from the invoice, I immediately cancelled the order. Muziker refused to refund my order, indeed they said to refuse delivery when it arrived, so I could get my refund (£2.19) but the shipping would still be charged. This company is a complete rip off, and has appalling service.
17 mei 2024
Review zonder uitnodiging
Antwoord van Muziker
Dear Adrian,
Thank you for your review and we're really sorry that we weren't able to fulfil your expectations and that you had negative experience. Unfortunately, we couldn’t cancel your order because it had already been picked up by the courier, and we don’t have any influence over the order once it’s in their hands.
But please, refuse the package from the courier when they will try to deliver to you and the package will be send back to us automatically by courier. Once the refused package reaches our warehouse, we’ll promptly process a full refund for your order.
Kind regards,
Dorota
Muziker
Excellent support from Raul and Marius…
Excellent support from Raul and Marius at Muziker after my purchase of Strymon’s BigSky plugin. The terminology ‘Licence Key’ (should be labelled Redemption Code) and Activation Code led to uncertainty as to how to activate the software in my DAW (they send you a Licence Key which you then have to input on the Strymon website in the Redemption Code section - this then generates the Activation Code you need). Both these guys got onto the case straight away and got me up and running. They said they would call me back, and they did. They said they would follow up and get the issue sorted out, and they did. I must admit I was sceptical about using Muziker initially but have to say my scepticism was totally unfounded. This was customer service at its best. Thank you guys.
21 mei 2024
Review zonder uitnodiging
Antwoord van Muziker
Hello Rick,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker
The goods sent were exactly what I…
The goods sent were exactly what I wanted and arrived in good condition.
Would use this seller again.
7 mei 2024
Antwoord van Muziker
Hello Paul,
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
forgot to check shipping costs found…
forgot to check shipping costs found out too late that it was A LOT
6 mei 2024
Antwoord van Muziker
Dear Jonathan,
thank you for your feedback.
Since we ship goods from warehouses based in Slovakia, EU and UK is not part of the EU, there is taxes and custom charges included in the shipping fee. Once you receive the parcel in UK, you are not paying any additional fees.
Kind regards,
Dorota
Muziker
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