I initially reached out some weeks ago but there were no available CPP RCH's courses yet, pending approval from Payroll Org. Anna was kind enough to keep my details and alerted me as soon as app... Toon meer
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Had some minor issues with CPE hrs showing up and completely amazed by the prompt and conscientious customer service to understand, troubleshoot, and resolve the issues. HUGE shout out to Sam, who we... Toon meer
Bedrijf heeft geantwoord
I was concerned today because a live webinar I attended did not have completion credit post to my account. The CSR that helped me let me know it will likely post tomorrow as it's not an automatic proc... Toon meer
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I’ve been working with MYCPE for over two years now, and they’ve proven to be the best offshore staffing company I’ve partnered with. The team I have is excellent and continues to improve all the... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
🌟 #1 Quality Continuing Education Platform 🌟 Since 2019, MYCPE ONE has been the trusted choice for over 250,000 professionals seeking to enhance their skills and meet compliance requirements. We offer a subscription-based platform providing 15,000+ hours of CPE content across 500+ subject areas in Accounting, Tax, Finance, HR, and Technology. Our platform features 700+ expert instructors and 100+ Advanced Certification programs designed to help you diversify your practice and stay ahead of industry trends. Whether you're an individual professional or part of a team, MYCPE ONE provides the resources you need. Our Individual Subscription offers unlimited access for just $199/year, including all learning formats such as live webinars, on-demand courses, podcasts, e-books, and more. For organizations, our Teams Subscription provides tailored solutions with compliance tracking, team management features. Along with our newly added Learning and Development for CPA and Accounting Firms at $499/user. Contact us for custom pricing and to see how we can support your team’s educational goals. We pride ourselves on innovation and accessibility, dropping 1 new piece of content every hour to ensure you have the latest and most relevant information at your fingertips. Our platform is designed for ease of use, with features like swift credit reporting, an exclusive mobile app, and real-time online agent support to make your learning experience seamless and effective. Join MYCPE ONE and experience a reduction in continuing education costs by up to 80%, without compromising on quality. As others strive to reach our standards, we continue to lead in providing top-notch, affordable education for professionals worldwide. Location :Online Platform Service Area: Global Hours of Operation: 24/7 Online Access Our platform is available at any time, allowing you to learn and meet compliance at your convenience. Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (EST) 📞 Support Contact: 646-688-5128 Email: support@mycpe.com Phone Number: 📞 646-688-2884 Website URL: www.my-cpe.com Products/Services: Individual Subscription: $199/year Unlimited access to 15,000+ hours of CPE content across all formats. Teams Subscription: Contact US 646-688-2884 Customized solutions for organizations, including compliance tracking and team management
Contactgegevens
1600 Highway 6 South, Suite 250, 77478, Sugar Land, Verenigde Staten
- (646) 688-5128
- jay@my-cpe.com
- my-cpe.com
4,7
Uitstekend
673 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fast response, Good service
Very good service the assesor answer very fast and show me different options.
23 september 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks for the great feedback, Mario! We are glad our team could step in quickly and guide you through the right options. It’s all about making things simple and helpful for you. Happy learning with MYCPE ONE!
Quickly got the help I needed and got…
Quickly got the help I needed and got registered.
Thank you, Richard!
4 september 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks for sharing your experience, Jennifer! We’re all about making your learning journey seamless and stress-free. Happy to have you on board. Enjoy your courses with MYCPE ONE!
went above and beyond to address…
went above and beyond to address requests & concerns
1 september 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks a lot, Brian! We are so glad our team could deliver the support you needed. It really means a lot to know our efforts added value to your experience. We’ll always be here to make your learning journey smoother with MYCPE ONE!
helpful agent
Even though much of the information was probably available on the website, I appreciated that Richard took the time to walk me through the process and to answer my questions.
28 augustus 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks, Donna! We’re glad our team could walk you through everything and answer your questions. That personal touch really goes a long way. We are always here whenever you need us, even beyond what’s on the website. Happy learning with MYCPE ONE!
**Extremely Disappointed with MY-CPE's…
**Extremely Disappointed with MY-CPE's Recent Technology Failures**
⭐ (1 out of 5 stars)
I've been using MY-CPE for my continuing education requirements as a CPA, and while their technology platform used to work seamlessly, my recent experience has been nothing short of frustrating.
The main issue started when I planned to use their iPhone app during a road trip to complete some courses while traveling. Despite having a strong internet connection, the app repeatedly displayed an "Internet Connection Not Found" error message. I tried all the basic troubleshooting steps - restarting my phone, deleting and reinstalling the app multiple times - but nothing resolved the issue.
What made this experience particularly disappointing was the complete lack of effective customer support. When I reached out for help, the support team assured me they would "send it up the flagpole" and that someone would follow up with me. That follow-up never came. Their only suggestion was to use the full web version on my iPhone browser, but that didn't work properly either. The mobile browser experience was clunky and essentially unusable on a phone screen.
The irony is that the website works perfectly fine on my laptop, but that defeats the entire purpose of having a mobile app. The whole point of offering mobile access is to provide flexibility for professionals who need to complete their CE requirements while traveling or away from their computers.
For a company that specifically serves busy professionals who need convenient access to continuing education, having a non-functional mobile platform is unacceptable. The fact that their customer service made empty promises about addressing the issue only adds insult to injury.
Until MY-CPE fixes their mobile functionality and improves their customer support response, I cannot recommend their services. There are other CE providers out there with reliable technology that actually works when you need it to. Very disappointed with what used to be a reliable service.
21 augustus 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Dear E Artist,
Thank you for sharing your feedback with us, and we’re truly sorry for the inconvenience you experienced. We did try reaching out to you via email and phone, but unfortunately, we weren’t able to connect.
Our team has tried to regenerate the issue you described, but so far we have been unable to replicate it on our end. If you’re still facing this problem, we’d greatly appreciate it if you could provide us with some additional insights or specific details to help us troubleshoot further.
You can reach us directly at 646-688-5128, Monday to Friday between 9 AM – 6 PM EDT, or write to us at support@my-cpe.com. We’d be happy to work with you one-on-one to get this resolved quickly.
We value your time and your trust in us, and we’re committed to improving your experience.
Warm regards,
Team MYCPE ONE
Anna answered all my questions with the Quickbooks certification.
Anna answered all my questions with great patience.
21 augustus 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hey,
Thank you for sharing your experience! We’re so glad our team was able to answer all your questions about QuickBooks certifications with patience and care.
At MYCPE ONE, our professionally trained support team is always here to guide you with anything you need, making your learning journey smooth and stress-free. Happy learning!
Resolved: Didn't properly credit completed course
Update:
I appreciate Customer Service reaching out from this review. I sent them the same thing I sent to customer service when this first happened. They reviewed their systems and granted the credit that was earned. I've increased the rating which more accurately reflects my overall experience with this CPE site.
Their system did not recognize my completion of a live 4-hr webinar I attended (and answered every polling question, and commented in the chat). I contacted them and gave them all the information I had. They did not rectify the situation and only offered that I take the course again. Very frustrating! I am looking for a different CPE provider with better, more stable and reliable systems.
9 juli 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hi Laurel,
We’re truly sorry to hear about your experience and the frustration it has caused. This is certainly not the standard we strive to deliver.
Please be assured that we take such concerns seriously, and we’d like to revisit your case to ensure it’s addressed properly.
Could you kindly share your registered email address or reach out to us at [support@my-cpe.com/646 688 5128]?
Our team will personally look into your course completion record and work toward a resolution so that your efforts are properly recognized.
We sincerely value your feedback, as it helps us improve our systems and support.
Best regards,
MYCPE ONE Support
Richard was professional , a really conscientious employee
Richard was professional, courteous, patient and extremely helpful. He called me he promised after 5:00p.m to ensure that I got setup. That really meant a great deal to me that he took the time. H seems to really be a person of integrity
5 augustus 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hey Allison, thank you for sharing such thoughtful feedback! We're glad to hear that our support team was not only helpful but also made a meaningful impact. We always go the extra mile with professionalism and integrity to make your experience smooth, supportive, and well-grounded. Welcome aboard, and happy learning!
The renewal process went smoothly with…Anna
The renewal process went smoothly with no problems. I used chat to renew
5 augustus 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks, Deb! We’re glad to hear your renewal process was smooth and hassle-free, just the way we aim for it to be. Our support team is always here to make things quick and convenient. Here's to another great year of learning with MYCPE ONE!
Easy and succesful experience. Problem solved!
Richard did a great job and was very succinct in getting my issue resolved.
21 juli 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks so much for sharing your experience, Wade! We're really glad to hear everything was smooth and successful, just the way it should be. It's great knowing our team could step in, keep things clear, and get it done quickly. We're always here to make sure your journey with MYCPE ONE stays easy. Keep learning!
Great customer service!
8 juli 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks for the shoutout, Brenda! We're glad we could deliver the support you needed. We believe learning should be smooth and stress-free. Let us know if there’s ever anything else we can do for you. Happy learning
Mr Richard was prompt in resolving my…
Mr Richard was prompt in resolving my doubts regarding CPE requirements for CFEs. Appreciate for the guidance.
3 juli 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hey Asshok, glad to hear our team helped resolve all your CPE questions quickly and smoothly. Helping you stay informed and confident in your learning path is what we’re here for. Keep growing—happy learning with MYCPE ONE!
The seminars are outstanding
The seminars are outstanding. However, I am not able to complete the evualation as it will not record my voice no matter what I do. I have to call each time for my certificate after I complete the evualation.
I need help in recording my voice otherwise I will have to keep calling you each time.
29 juni 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Harvey, we’re glad to hear you’re enjoying the seminars. Your commitment to learning means a lot to us, and we're here to ensure every part of your journey is smooth. If there’s ever anything you need, our team is just a call or message away. Thank you for your patience and for being a valued part of the MYCPE ONE community. Happy learning!
Antwoord van MYCPE ONE
We are glad our team could provide the quick, thoughtful guidance that made things easier for you, Renee. We are always here to ensure your learning experience stays smooth. Happy learning with MYCPE ONE!
Richard was very patient and…
Richard was very patient and professional and answered all my questions regarding Silver Plan vs Gold Plan. He spent at least 30 minutes answering questions and left me no choice but to sign up immediately. Thank you so much ! Have a great weekend ! Charles Foti CPA
19 juni 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you so much for the kind words, Charles! We're glad to hear you had a great experience and that our team was able to deliver the support you needed. We always strive to ensure your questions are answered clearly, just the way you expect. We're thrilled to have you on board and confident you'll find the great value ahead with MYCPE ONE. Happy learning!
He was able to get the link for me in…
He was able to get the link for me in seconds. I tried all last week and today and no one was able to do that. They kept giving me the 2024 link or one that just didn't work.
17 juni 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hi Donna,
Thank you so much for sharing your experience with us.
We're truly sorry to hear that you faced challenges accessing the correct AFSP course link earlier.
However, we’re glad Richard was able to promptly assist and resolve the issue for you. Your kind words mean a lot, and we'll be sure to pass along your appreciation to him.
Your feedback helps us improve, and we're committed to ensuring smoother and faster support experiences moving forward.
If you need any further assistance, we’re always here to help!
Warm regards,
MY-CPE Support Team
Very fast moving
Very fast moving, Very informative and nice platform.
17 juni 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for sharing your experience, Laurie! We’re glad you’re enjoying the fast-paced, informative experience our platform offers. At MYCPE ONE, we’re all about keeping learning dynamic, efficient, and valuable, and it’s great to know the platform is hitting the mark. Keep it up there’s a lot more waiting for you!
This company offers a flexible platform…
This company offers a flexible platform for a very reasonable price. The online agent was helpful in answering my questions. Looking forward to taking my first class!
4 juni 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you, Hanna! We are so glad you found our platform flexible and reasonably priced. Learning shouldn’t feel like a luxury—it should be simple, accessible, and right at your fingertips. We’re excited to have you on board. Happy learning with MYCPE ONE!
Customer-first team and tool!
Had some minor issues with CPE hrs showing up and completely amazed by the prompt and conscientious customer service to understand, troubleshoot, and resolve the issues. HUGE shout out to Sam, who went above and beyond. It's refreshing to have a team and tool that is actively working to provide value to its customers. Keep it up!
27 mei 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for the wonderful feedback, Taylor! So, happy to hear our team stepped in quickly and made things right. At MYCPE ONE, delivering meaningful support is what we strive for—to keep your learning journey flawless and rewarding. If you ever need anything else, our dedicated team is always here to help.
I had assistance right away from a…
I had assistance right away from a service rep on the website. It made it easy to get rolling and signed up immediately. Thanks,
26 mei 2025
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks for sharing your experience, Perry! We’re glad our team was able to help you get started smoothly. At MYCPE ONE, we believe learning should be straightforward, stress-free, and always within reach. We’re excited to be part of your learning path—welcome aboard!
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