Nice product, I ordered 500g of their hemp seed powder. Unfortunately the best before date was only 3 months away. They probably didn't notice before sending it except I was quite unhappy with the ord... Toon meer
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Lees wat reviewers zeggen
Be wary of buying direct! No delivery to date. Correspondence slow. No tracking number provided when requested! Through eBay you have payment guarantee! I am so disappointed as bought from here via e... Toon meer
Bedrijf heeft geantwoord
Ratings I had seen were unjustified. My delivery took a week, (from Poland so quite reasonable) I had a contact from the company when I expressed concern at the delay, explaining it was on the way. D... Toon meer
This is the second packet of high quality tea at a very reasonable price I have received from the GHS. If you think that a teabag is tea then you are sadly mistaken - it's usually tea plant dust, so d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We try to make a smile on face of every customers that come to us and buy our product. We have a very large assortment of Dried Flowers and Petals, Loose Leaf Tea, Vanilla Powder, Fruit Powders, Vegetable Powders, Gift Kits and Present boxes. Try us an...
Contactgegevens
Verenigd Koninkrijk
- 07999931166
- sales@my-greenheart.com
- my-greenheart.com
2,9
Gemiddeld
222 reviews
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Heeft nog niet op negatieve reviews gereageerd
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything delivered as expected
Everything delivered as expected, and when expected🙂
18 juli 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚
Antwoord van Green Heart Store
Thank you 💚💚💚
I've not tried the product yet
I've not tried the product yet, I'm sure it's fine.
Not massive fan of the constant emails asking for reviews though.
12 juli 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚
Really sorry for that but we do not send many emails about review. We send just one and Trust Pilot send also just one so it's 2 emails. If you get some more let us know please because we will need to check it.
Delivery took a while
Delivery took a while, but pleased with the product
12 juli 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚 I hope next time it will be delivered faster :)
Great service even at this difficult…
Great service even at this difficult time. 0you could see the care that was put into this product. Well done you
11 juli 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you so much for that 💚💚💚
Arrived super quick.
Arrived super quick in self sealing packs, excellent.
18 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚
Poor customer service, bad attitude owner
Awful experience. Product arrived after a long wait and found out it contained sugar so I returned as per their policy on website within 14 days. I emailed to notify them I was returning it for the owner to respond saying sorry were now not there for three weeks so we can’t accept it. I’ve never heard of a business just closing for this period as not sure how I was meant to know. He’s not properly apologised or offered to cover as Im clearly expected to pay to return it again when they decide to open and they now have my money I want refunded for this whole ‘closure’.
Very poor customer service, I would at least expect him to understand my position but apparently not. Do not advise purchasing from this company.
Not high quality products. No good health products contain sugar unnecessarily
13 juni 2020
Antwoord van Green Heart Store
Hello
Really sorry for that issue. In our description you will always find all information about product also if it contain a sugar or no.
All people need somtimes a rest , also we. In this hard time of Virus we got a lot less staff but a lot more orders. All our workers was exhausted and thats why we needed to get Holidays for 3 weeks. We announced that on our website.
We already accepted your return and sent you a full refund.
Again sorry for that, please enjoy your day :)
Not entirely happy with the order
Not entirely happy with the order. I have ordered about 10 bags and About 3-4 I could use as the leaves petals and blowers were in pieces. Even some of the items were simply crushed and I was advised to send it back to receive a refund.
13 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Hello
Really sorry for that issue, sometimes couriers don't hold our parcels carefull. I hope we have received your return without any problems and we have already refunded your money.
Satisfied
It took a little while to receive the order but overall I am satisfied.
12 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you for your review and really sorry for that small delays but in this Covid time Royal Mail got some delays :( I hope next time Everything will arrive fast :)
Antwoord van Green Heart Store
Thank you 💚💚💚
Arrived in time
7 juni 2020
Review zonder uitnodiging
High quality products
I love this store and it’s produce! High quality always! Oh and great customer service 👍
5 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you for retrun💚💚💚
Covid confusion with the order but it…
Covid confusion with the order but it arrived eventually with apologies. Bought elsewhere for speed but GH cheaper and the same.
5 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚 And sorry for this small issue.
Great products
Great products, love the sample pack of powders and have been having fun changing the colours of my smoothies.
1 juni 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚 We also love our natural food coloring collection i hope you make grate food with them :)
Great value for money!
Good quality and fast delivery. Great value for money!
21 mei 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚
Quick delivery & well packaged products…
Quick delivery & well packaged products (sometimes powders can be messy in their packaging but well contained here). Will be ordering again
14 mei 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚 We try our best :)
Nice, trustworthy & good quality
Used them for a while ! Nice fast service and very good quality of product ! Even moved house once and my package was sent to my old address and so was sent back and they where kind enough to send to my new address for free. Saved my life !
14 mei 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
No problem :) We try our best to keep our good standards and contact with customer :)
Really Great service
Really Great service, good value, tasty product!
11 mei 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚
Antwoord van Green Heart Store
Thank you 💚💚💚
Really nice powders..
I got banana powder which I add to porridge oats, and mango powder to make milkshakes.. really nice.
3 mei 2020
Review zonder uitnodiging
Antwoord van Green Heart Store
Thank you 💚💚💚 I hope you enjoy them :)
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