MyAccess Clinics Reviews 

Great communication can not fault

U changed my chemist to a montu without prior knowledge, this chemist is actually more expensive than curaleaf, plz give ppl the choice

Easy to deal with and never any problems.

On the ball with prescriptions even to shetland ilse

Prompt, efficient and good understanding of my issues

Very happy with the help and advice

A+ plus service from Iryna working at the office booking consultations followed by an incredibly competent and knowledgeable Dr for prescription issuing.

First class Gold standard

Their doctors are fine and provide a good service but otherwise communication from the clinic office is consistently poor and badly managed. For example, reviews are arranged for dates after the prescribed medication is finished and without first checking appointment dates with the patient, which means there is no consistency or continuity. They also get easily confused about whether or when you have paid for appointments or medication and they changed pharmacy for no clear reason. After two months I asked to be discharged and am moving to a clinic with more efficient administration and that works more diligently to ensure continuity of treatment. Altogether a very disappointing and inconvenient experience.

Good company always try to help you out

Excellent company with great advice

Can’t thank enough doing a great job

a straight forward proccess with a lot of information.
My Doctor is easy to talk to and talked about dosage, time of use how it affects me and what benefits i get from my medication.
i could not be more pleased with the video calls a big thank you to Doctor R Forbes for all he has done ..

Seriously outstanding,staff and doctors are so helpful,been with them for a while and never had any issues.5🌟

Excellent Consultant. Listened, and offered good advice.
Appointment had been set up by the Clinic, which saved hassle.
Situation with pharmacy is confused. Took them ages to trace my prescription and then act on it. The two "most likely to be prescribed products", for myself at any rate, (the Althea 50ml oil bottles), are currently out of stock or, "Coming soon", as the website has it. Some kind of time frame would be very useful.

have found them very professional and helpful when needed

My first time was excellent unfortunately I am now over a week waiting for a prescription. The doctor is often late and doesn’t seem to know who I am on my record. The price also went up by £10 without any notice so my first time was great follow-ups and not so much There’s been a change you know a ship and I think it’s massively impacting. I can’t get an answer from customer services or any pharmacist.

Professional, patient centered care. Knowledgeable and approachable clinicians. All good

Normally I'd chalk the longer wait times or repeatedly not getting a call back on the fact that this business is changing hands - that would be the logical first thought. However, this has been going on a while. Either I am left without my prescription for weeks on end, or my consultation is cancelled and never reorganised on their end, or they just won't call you back for anything. The professionals are great. Reception team and everyone in their vicinity? Fire them. Hire people who will actually do what they say they're going to do. I'm only giving three stars now because I actually have my prescription, FINALLY.

Takes to long for 3rd party prescriptions to come