It is impossible to speak to anyone on the phone and difficult to navigate the site. On top of this it took a long time to get any response via email. Charges adopters a fee to register their detail... Toon meer
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Lees wat reviewers zeggen
Once understanding the choice of register and payment choices it than was simple and managed to do it BUT VERY EXPENSIVE TO CHANGE OVER REG .VETS ARE MUCH CHEAPER ..also company takes long in emails... Toon meer
Not the most user friendly website to navigate. I needed to register my pet's microchip and paid £30. You receive an invoice with an order number which seems a bit odd when I'm paying for a registra... Toon meer
Bedrijf heeft geantwoord
It was not the easiest and most intuitive way to register. The website was displaying two buttons: "register your pet" and "transfer your pet from the old owner". However the second button directs to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dierenwinkel
- Landbouwproduct groothandel
- Landbouwdienst
- Dierenbeheer
- Dierenbescherming
- Dierenverzorgingswinkel
Geschreven door het bedrijf
We provide microchipping. You can learn to microchip with Evolution Training. Gain qualifications with certificate & I.D card. Fully government compliant microchip database. Register your pet microchips online with us. Transfer your keeper details from your breeders microchip information online. We sell pet supplies. You can purchase your own My Animal Trace animal I.D card. Buy microchips, RFID scanners, sharps bin, plus more! Contact us 24/7. Book your training course online. Find microchip implanter in your area. Look up missing pets with our My Animal Trace pet Microchip Look up tool. Enter any pet microchip number to find it's registered database. We search all government compliant databases with our look up tool, giving optimal chance of finding keeper.
Contactgegevens
864 Manchester road, OL11 2SP, Rochdale, Verenigd Koninkrijk
- 0330 223 6237
- info@myanimaltrace.com
- myanimaltrace.com
2,7
Slecht
139 reviews
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very good service thank you
11 juli 2022
Antwoord van My Animal Trace
Good evening,
Thank you very much!
Your feedback is greatly appreciated😊
Kind regards,
The Team at My Animal Trace
Bit tricky to add date of birth of…
Bit tricky to add date of birth of puppy but it allowed me to eventually put the correct month.
26 juni 2022
Antwoord van My Animal Trace
Good morning,
Thank you for your feedback and review, we appreciate your comments and will ask the I.T team to check out the D.O.B, see if we can make this easier for future customers.
Many thanks,
The My Animal Trace Customer Care Team
Really easy to transfer ownership
Really easy to transfer ownership for our puppy, website really simple
21 juni 2022
Antwoord van My Animal Trace
Good morning,
Thank you for your review, your feedback is greatly appreciated.
Kind regards,
The Team at My Animal Trace
It’s the best!
It’s very straightforward on how to register your dog, quick and efficient service there’s no one better!
19 juni 2022
Good reliable service.
18 juni 2022
Antwoord van My Animal Trace
Good Afternoon,
Thank you for your review it is more than appreciated.
Kind regards,
The Team at My Animal Trace
The best to use
Very professional. Website was very easy to use, simple and effective. great work guys keep up the hard work.
15 juni 2022
Antwoord van My Animal Trace
Good Afternoon.
Your feedback is greatly appreciated.
Many Thanks,
The Team at My Animal Trace
Great website and customer service
Great website and customer service. I would highly recommend this company.
1 juni 2022
Review zonder uitnodiging
Excellent service
26 mei 2022
Antwoord van My Animal Trace
Good morning,
Thank you, your feedback is more than appreciated.
Kind regards,
The My Animal Trace Team
Very easy to do and cheap considering…
Very easy to do and cheap considering it may get your pet back !!
25 mei 2022
Antwoord van My Animal Trace
Thank you, your feedback is truly appreciated! Best wishes with your new pet😊
Kind regards,
The Team at My Animal Trace
Antwoord van My Animal Trace
Good afternoon,
Thank you for your review, much appreciated:)
Kind regards
My Animal Trace Customer Care Team
Microchipping course
I did a micro chipping course with my animal trace, I found the training really good it gave me good knowledge, everything was explained in a way I could understand been a beginner and all my questions Where answered,
The trainers made me feel relaxed and comfortable, when it came to doing the practical part of the training I was a little nervous but having the training and the trainers helping me step by step I felt confident in doing this, I have since microchipped quite a few dogs/cats/kittens and pups, I’m still learning and if I need to ask questions I contact them and they help me (I ask a lot 😂)
Would definitely recommend and I’m hoping to do more courses with them in the future ☺️
28 april 2022
Antwoord van My Animal Trace
Thank you so much Amanda you were a pleasure to have on the course and we truly appreciate you as a member of the My Animal Trace team! We look forward to seeing you on future courses :)
Found it very simple on android phone…
Found it very simple on android phone as opposed to laptop, for people who find modern tech a problem then I suggest the phone is the way.
16 april 2022
Antwoord van My Animal Trace
Good evening,
Thank you for your feedback it is much appreciated.
Kind regards,
My Animal Trace Customer Care Team
Very easy process any great value for…
Very easy process any great value for money also I love my ID card for my pet dog
10 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Thank you
We really appreciate your feedback.
My Animal Trace
Customer Care Team
Great service
Very professional and great service. Highly recommend.
10 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Hello,
Thank you for your feedback it is highly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
Bloody outstanding service
Bloody outstanding service, with friendly and helpful staff.
10 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Hello,
Thank you, your feedback is truly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
I had a very good experience with my…
I had a very good experience with my animal trace, they were very welcoming and outgoing and made sure my dog was very comfortable through out getting his chip. Would definitely use them again.
2 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Hello,
Thank you very much for your review, much appreciated.
Kind regards,
My Animal Trace
Customer Care Team
Very professional and polite
Very professional and polite! The website so easy to use and access at my old age definitely will recommend My Animal Trace to anyone who needs their animal chipped! Thanks again 👍
2 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Good evening,
Thank you for your review, we appreciate your feedback.
Kind regards
My Animal Trace
Customer Care Team
I used these microchips on my dogs and…
I used these microchips on my dogs and they are fantastic , great customer service
2 februari 2022
Review zonder uitnodiging
Antwoord van My Animal Trace
Good evening,
We appreciate your feedback, thank you for the positive review.
Kind regards,
My Animal Trace
Customer Care Team
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