We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you so much for my son’s wonderful 5th birthday cake! It was absolutely delicious and loved by both the children and parents. My son loves a rainbow cake and he said this was the best one ever!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I had selected MyBaker.co for my wedding cake as they were beautiful. However I was left extremely disappointed by their service when the cake was delivered to a birthday party within the same relig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, hand... Toon meer

Beoordeeld met 5 van de 5 sterren

First time ordering from my baker and it did not dissapoint. Ordered for a corporate event and everyone loved the treats. There was so many choices when ordering which is great. Delivery came before e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

we had a bespoke cake made and they…

we had a bespoke cake made and they were very patient with our request and always on hand when we had a question. The cake was amazing and the delicious.

highly recommend.

5 oktober 2025
Review zonder uitnodiging
Logo mybaker.co

Antwoord van mybaker.co

Our pleasure Attia!

Beoordeeld met 5 van de 5 sterren

If its excellence in baking you want Mybaker is it

Was looking for a special birthday cake for my Wife's birthday.
The whole experience with Mybaker from start to finish was excellent with great communication and an excellent delivery exactly as requested and promised.
As far as the cake went -well it was not cheap but I definitely got what I had paid for. The cake was a very tall work of art - superb baking, superb quality ingredients, and superb taste. Not overly sweet it was a really excellent cake .
Wholeheartedly recommend Mybaker

27 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful cake...

We had a beautiful and delicious cake made by My Baker for a magazine launch event. Special thanks to Mark for the extra quick turnaround time with the edible photo print!

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The perfect wedding cake

After a great experience with my birthday cake last year, we decided to order our wedding cake from MyBaker.
What a great success! The cake was beautiful, decorated with flowers that matched our colour scheme, and we had many compliments from the guests about how delicious it was — with one chocolate tier and one lemon.
The process was easy too as Paulina dropped it at the venue on the morning of our ceremony at no extra cost.
Thanks Paulina and the MyBaker team xx

13 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a birthday cake for my…

I ordered a birthday cake for my daughter and I couldn’t have been more impressed. The cake was absolutely stunning to look at and tasted even better, truly one of the best cakes we’ve ever had. The icing in particular was perfect, with just the right consistency, much better than on other cakes we’ve tried before. We received so many compliments from our guests, and most importantly, my daughter was over the moon with her cake. Thank you for making her day so special!

14 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely the best

Absolutely the best! So professional! The cake was the nicest and the most delicious ordered cake I have ever had. Thank you Mike and the team. I will be ordering again :)

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed

I have used a couple of online cake companies and thought I'd try a new one.This cake was for my cousin's daughter's 21st birthday and I decided to order the 6" Dripping in Blueberry Macaroon cake at a cost of £100.I wanted the best and their cakes looked amazing.On the day of delivery the lady making it called to say she was running late with delivering the cake and I said it was absolutely fine and not to stress at all as long as it got there.On seeing the cake here is my review...
The cake on the whole was stunning!!!What let it down considerably was the hand written Happy 21st Birthday message on the cake written in black edible ink on a little icing plaque on the front of the cake was very very amateurish for a cake in this price range.Unfortunately the cake was also very very dry.It's a great pity as the time and energy that went into decorating was amazing.It was beautiful but the last minute birthday message and dryness of the cake let it down hugely.I'd have given 5 stars for the designing of the cake but I've had to give one star for the amateur writing and being very very dry. Unfortunately I won't be using them again.

12 juli 2025
Review zonder uitnodiging
Logo mybaker.co

Antwoord van mybaker.co

Dear Nic,

Thank you for taking the time to leave a review. I’m genuinely sorry to hear that your experience did not meet your expectations, especially for such an important occasion.

While we’re glad to hear you found the cake visually stunning, we’re disappointed to learn that aspects of the experience left you feeling let down. We take all feedback seriously and are committed to delivering consistently high standards across every order.

We’d really value the opportunity to understand more and to look into this further. If you’d be willing to contact us directly at hello@mybaker,co, or on 020 3239 4399, we’d welcome the chance to discuss your concerns in detail and explore how we can make this right—whether through a partial refund, credit, or other resolution.

Thank you again for your feedback, and we do hope to hear from you.

Warm regards,
Mark
Founder, My Baker

Beoordeeld met 5 van de 5 sterren

Delicious cake, fantastic service

I recently ordered a cake for a family celebration. The customer service was excellent and the end-to-end process was really simple. The cake arrived exactly as described, on time and most importantly it was delicious!
I will definitely use My Baker again.

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My Baker is one of my favourite…

My Baker is one of my favourite companies for freshly baked occasion cakes. Their choice of flavours are exciting, the ingredients taste fresh, organic, and are good quality, and the cakes are dangerously delicious! I have ordered various ones for special occasions and they are always graciously received. The service is also excellent. I would highly recommend My Baker for high quality delicious cakes and excellent service.

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This has to be one of the best cakes…

This has to be one of the best cakes I’ve ever tasted. I was slightly uncertain about trusting my daughter’s wedding cake to someone I didn’t know, but i didn’t need to worry - the cake arrived on time looking beautiful and tasting fabulous. We had lots of compliments from guests.

14 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent cake

Excellent cake. Looked beautiful, tasted great, made with real food ingredients as if home-made and not full of E-numbers. Personalised cake topper. And with all that, a shorter lead-time than elsewhere and very friendly service.

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb birthday cake for my son

Superb birthday cake for my son. We get a cake from My Baker every few months and they’re always beautifully presented and delicious! The little personalised message was a lovely finishing touch and I was kept informed about an exact delivery time in real time.
As for the cake itself, the buttercream was rich without being overpowering and the sponge was wonderfully moist and light. Massive thanks to Mark and the team for another stress-free cake experience, we’ll be ordering again soon!

18 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Splendid cake

Splendid cake! My very lovely colleagues decided to get me a cake to mark my first year at our workplace, and surprised me with this (gratifyingly large) superb personalised cake. The design was clearly tailored to a specific sartorial predilection of mine, and the inside was also delicious. Highly recommend this baker!

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mybaker

Mybaker, wow … what a delicious wedding cake! You considered all our special request and guests’ needs whilst crafting the best cake we’ve ever tasted! Thanks so much for all your work with this - so many of our guests wanted your details so expect a barrage of emails!

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5* service always!

We have used my baker a few times now for spechial events and everytime they have exceeded our expectations! They are now our go to bakers for any spechial occasions and events. The cakes are always delicious and customer service is always 5*!

17 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delicious!

Delicious cake, great communication experience, attention to details and on time with delivery!
Will order again and is recommended!

11 juli 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer