mycar Tyre & Auto - Broadbeach Reviews 

Friendly. Efficient.

I cannot recommend MyCar Tyre & Auto highly enough. From the moment I arrived, I was met with professionalism, transparency, and a genuine commitment to high-quality service that sets this team apart in the automotive industry.

🚗 Customer Service: Above and Beyond

The staff are not only knowledgeable, but also incredibly approachable and honest. They take the time to explain what’s needed, why it matters, and how it impacts your vehicle’s performance and safety. There’s no pressure, just clear communication and respect for your choices. It's refreshing to deal with a team that values integrity just as much as efficiency.

🔧 Technical Expertise: Top-Tier

Whether it’s routine servicing, tyre replacements, diagnostics, or more complex mechanical work, the technicians at MyCar Tyre & Auto operate with a level of skill and precision that inspires full confidence. They are meticulous with their inspections and never cut corners. My vehicle has never run smoother — it's clear they treat every car like it’s their own.

🛠 Transparency & Trust

One of the most impressive aspects of MyCar is their transparency. You’re kept informed every step of the way, with upfront quotes, clear timelines, and no surprise costs. They even show you the worn parts or give visual updates if needed. That kind of openness builds real trust.

🚙 Value for Money

You’re not just paying for repairs or tyres — you’re investing in peace of mind. Their pricing is competitive, but it’s the added value in customer care, attention to detail, and after-service follow-up that makes it worth every cent.

🌟 Final Verdict:

MyCar Tyre & Auto is the gold standard in automotive care. Whether you’re a daily commuter, a road trip enthusiast, or someone who simply wants their car in expert hands, look no further. They deliver quality, honesty, and excellence — every single time.

Thank you to the entire team for consistently raising the bar. I won’t take my car anywhere else.

I have been to this location twice now, both time I’ve had to return the day after my normal service with issues,
Fist time, there was issue with the timing belt and fan belt,
Second service- issue after saying they had completed the head light check, received the car back and the day time running light isn’t working- they are now refusing to assist or take ownership.
I would avoid and stick with your dealer service
My car is a 2021 model and have had no issues at all, only issues after they service it.
Not returning ever, not reliable.

The guys always do a fantastic job

Vehicle was ready when requested so polite and competent service.

My Car always delivers. Prompt expert reliable service with no surprises. Your car will love it.

I encountered some missed understanding regarding the job!

I was quoted $240 on the phone for a service where I mentioned the car had done about 108k.
I was charged then $640 for the service. I was told that I had requested a log book service and that it was the standard price for a 120k service. When I disputed the price I was told that I had 'signed the paperwork' for the service. The paperwork must have had the inflated price on it. More fool me for not wearing my specs and checking what I was signing. I blame the person on the phone who gave the wrong quote but the manager of the store would not budge, acknowledge any liability or allow me to speak to his boss and kept shrilly insisting that I had signed the paperwork. The affair has left a bad taste and I won't be using mycar again. The 2nd star is because I presume they did a good job with the service, after all you get what you pay for.

Book a week in advance to fix a power window not going up. Arrived ten minutes before eight and presented my to the office. I was advised that they were far too busy to deal with my issue and that they would still take a look and quoted $160. I said ok and two hours later I’m told they are unable to do the repair and charged $100! What a waste of time and money! I’ve been a Mycar customer for years but won’t being coming back!

The team at Broadbeach are great! I have been coming here for years due to their impeccable service

I had some problem with my spare tyre and was very happy with the service I got from MyCar shop near Pacific Fair, Broadbeach. I wasn't even charged any fees, which was completely a pleasant surprise! Thank you very much for helping me. Justin Huynh

Have been a customer of My Car Broadbeach for many years. Their customer service is Excellent and very professional. They always oblige with timing of vehicle to be finished for service when requested.

Have highly recommended to friends and associates of the excellent service.

Was fast and cheap. Great service.

They are always been a reliable and trustworthy business and the feedback and service is great

very helpful advice
friendly staff

They were so accommodating when I had an emergency flat tyre on my way to work and managed to fit me in and replace it within 30 minutes

The guys at my car Tyre & Auto in Broadbeach were fantastic and super helpful.
I went in with a hire car puncture and on a time limit and the customer service I received was first class. They slotted me in quickly, did the job and I was on my way.
Fantastic service and super friendly.
Great job guys.

Customer service

Great service as always .. professional quick friendly!