mycar Tyre & Auto - Endeavour Hills Reviews 

Good job and customer service

Easy booking
Service completed the next day.

Khalid is an asset to the company, he deserves a pay rise!
While I was waiting for my car, I observed interactions with other customers (one of which had a bad experience with another location, prompting me to think Endeavour Hills are the best in the general area), Khalid is always respectful, honest and does all he can to ensure customer service provided is of the highest standard possible. Khalid’s integrity is why I have continued coming back for servicing etc. he provides the option of having work delayed if he feels it is not urgent (I have not experienced this anywhere else… so many other places try to take advantage of females).

Can always count on you, thank you!

customer service was great and staff was very friendly and helpful.

The staff were very informative of my servicing needs and explained what further was required.
Overall a very good experience 👍

Very happy with their service , especially consulting me about issues with the car and getting my consent to fix the issues . Very friendly staff.

Great service

Good staff/service gets the job done and prices are reasonable!

Absolutely horrible experience – avoid at all costs
I took my 3-year-old Kia in for a general service at MyCar and it turned into a complete nightmare.
I dropped the car off on a Monday and picked it up the same day. I was told everything was fine, aside from tyres needing replacement (which I chose not to do at the time).
Since I work from home and live nearby, I didn’t drive the car for a few days. Then on Thursday, while driving home from Footscray on the Monash, my car started smoking heavily. I managed to get it home and checked the oil—there was nearly 2.5x the required amount in the engine.
I took it back first thing Friday. They said they would drain the excess oil and clean the filters. When I picked it up later that day, I was told the issue was resolved, but I might still see some smoke for the next 30–60 minutes as residual oil burned off.
Fair enough.
On my drive to Cranbourne West, there was a lot of smoke initially, but it cleared after about 10 minutes—just as they said. I thought everything was finally sorted.
Then on the way back… the car started smoking again just as badly. As I pulled into my driveway, the engine light came on. I checked the oil again—this time there wasn’t a single drop left.
Back I went Saturday morning, absolutely furious. First overfilled, then completely empty? The explanation I got from the manager was: “the PCB must have malfunctioned and dropped all the oil.”
That alone should tell you everything.
I had to hire a car (which they eventually reimbursed), and it took until the end of February to get my car back. The damage? A blown turbo that required replacement.
Even worse, the manager who handled the repairs couldn’t clearly explain what had been done. I was given an invoice with little to no diagnostic detail or transparency.
To be safe, I took the car to Kia for a full diagnostic (they were excellent, by the way). However, I then had to wait another 3 weeks for MyCar to approve and pay for additional repairs—because they hadn’t even reconnected parts of my dash and vents properly.
To top it off, while I was at Kia, I overheard another customer who had also come from the same store with a blown engine after a service

Fantastic service & great that they squeezed my daughter’s car in at short notice.

my car broke down during a quick trip to city so it was towed there and they fixed as soon as they could. great service. thankyou!

I always had a good experience. Staff is very friendly and helpful.

I will soon move out of the area and still indent to have my car serviced in Endeavour Hills.

Good communication and customer service.

Had no issues from start to completion of works on my car

I was very happy with the service and the manger help