I don't often leave reviews but I was so impressed by My Car Import I felt compelled to do so. Everything run like clockwork and I don't think thee was a single email I sent them that they did not res... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Complete help and support from start to finish, I finally imported my Classic car from our time living abroad, having left it in a foreign barn for nine years and then a U.K garage for a year I needed... Toon meer
Great support from start to finish, these people know what they are doing. The website guides and supports the process steps very well. Website look and feel is a little aged, but don't let that pu... Toon meer
Having never had the need to import a car or motorcycle before I rang round quite a few places. My car import explained everything in great detail and were quick to respond be it through phone call o... Toon meer
Bedrijfsgegevens
- Import/export-bedrijf
- ook in
- Autoregistratiebedrijf
- Importeur
- Rij- en voertuigbewijsbureau
- Voertuig transport agent
Geschreven door het bedrijf
My Car Import have been importing vehicles to the UK from all over the world for the last 25 years. We offer customers wishing to import a vehicle into the UK an easy alternative to having to take on the process by themselves. We have built our business on a professional door-to-door service that covers every aspect of your vehicle import and stop the potential problems if you do not have our team to help you. We have the extensive and detailed knowledge required to make the decision to import a vehicle to the UK an easy one – we are here to offer the solution to import your vehicle to the UK. If you’re relocating to the UK, purchased a car of any age from abroad or bringing your European car into the country, we’re here to help. Use My Car Import for your vehicle import and you will be assured whilst we use our worldwide business to business network, industry knowledge and unique privately operated IVA testing facilities to quickly and cost effectively get you and your car back on the road here in the UK. REASONS TO CHOOSE MY CAR IMPORT: EU & NON-EU VEHICLE IMPORT EXPERTS WORLDWIDE NETWORK OF CONTAINER SHIPPING THE ONLY PRIVATELY HELD IVA TESTING LANE FOR PASSENGER CARS IN THE UK A HUGELY EXPERIENCED TEAM OF IMPORT, TESTING AND REGISTRATION EXPERTS FASTEST TURNAROUND TIME DOOR TO DOOR OF ANY FIRM IN THE UK FAST TRACK DVLA REGISTRATIONS EXTENSIVE AGENT AND PARTNER NETWORK THROUGHOUT THE WORLD IN HOUSE LIGHT CONVERSIONS AND COMPLIANCE TESTING PREPARATION
Contactgegevens
Trent Lane, DE74 2PY, Castle Donington, Verenigd Koninkrijk
- 01332 810442
- steven@mycarimport
- mycarimport.co.uk
4,8
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience importing an inherited car!
James was great, replies were quick and easy to understand. The import process was made so much easier than I could have imagined, took around two months as we ran into a few issues but I was always updated straight away, I had no clue where to start as the car was inherited. Overall was a 10/10 experience!
6 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your feedback. Great to hear that your experience with us was smooth and stress-free. James Lister will be especially pleased to hear your feedback. We're grateful for your recommendation, and it was our pleasure to help with your car import. If you ever need assistance again, don’t hesitate to reach out.
The Team @ My Car Import
Total efficiency
Total efficiency, delivering on time and keeping you well advised throughout the process. James Lister provided outstanding customer service which is very rare nowadays. Thank you.
25 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your review. Amazing to hear that you experienced total efficiency and clear communication throughout the process. James Lister takes great pride in offering top-notch customer service, and we’re so glad you noticed that. We truly appreciate your kind words and support. If there’s anything else we can assist you with in the future, don’t hesitate to reach out.
The Team @ My Car Import
Very reliable
Very reliable. My car import handled almost everything after I sent my car in the origin. My car as well as the belongings are carefully handled. I would definitely recommend My car import.
19 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your wonderful review. Great to hear that your car and belongings were carefully handled and that everything went smoothly. We take great pride in providing a reliable and seamless service for our customers, and we’re so glad we met your expectations. Your recommendation means a lot to us, and we’re here for any future car imports you may need.
The Team @ My Car Import
Warning to all
It all started well with planning a car shipment from Australia to the UK. It soon started to unravel when different quotes and costs started being discussed that didn’t match their online portal. That should have been the red flag.
Once the company had the car communication stopped, responses were few are far between and the delays to the shipment kept going up and up. We are past days and weeks and are into months delays.
They seem to have selected the cheapest route possible that has been delayed at each port it has stopped. Often by weeks.
Extremely poor customer service with very unprofessional staff (Will). Still waiting for our car
21 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Hi Ryan,
Thank you for your review. We are sorry to hear about your experience and the frustration the delays have caused. Shipping routes from Australia can be subject to unforeseen hold-ups at different ports, whic, unfortunately has impacted the timeline for your vehicle.
We appreciate your patience and want to reassure you that your car is now on its way to the UK. We will do everything possible to move it through the next stages quickly to make up for the delays you have experienced.
The team @MyCarImport.
A Happy Customer
This company took all the tedium out of a complex import. Everything was handled professionally and the staff were always friendly and helpful. The "Portal" can be difficult to understand at times but that's no reflection on SMC. I have found portals to be robotic in other cases. I found the shipping lines tracking and an App named Marine Traffic excellent allowing me to watch the journey on the high seas at all times. If I ever import another vehicle I will certainly use SMC again. Thank you to all the staff involved and a special thank you to Nathan in the US who went above and beyond at every turn.
28 juli 2025
Review zonder uitnodiging
Antwoord van My Car Import
Brilliant that we could simplify what can be a complex process for you. We truly appreciate your understanding about the portal, it’s always a challenge to create something that feels user-friendly for everyone, but we’re glad to hear it didn’t detract from your overall experience. We’re also happy to hear that you enjoyed tracking the journey! Nathan will be especially touched by your recognition. Thank you again for choosing us, and we’d be more than happy to assist with any future imports.
The Team @ My Car Import
Great Support from the start.
Great Support from the start.
James kept me up to date and answered any queries quickly. All in all, a really easy and positive experience!
Thank You.
Fin
16 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Great feedback, thanks so much for providing this. We're happy we could help. Please do reach out should you require any assistance in the future.
The Team @ My Car Import
The customer service is very good.
The customer service is very good.
They are attentive to emails and phone calls. All I had to do was email and post my documents, these guys did the rest.
The service was fast, our motorhome was re-registered in just 9 days.
Very good.
18 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your great review. It's always fantastic to know we hit the mark. If you ever need assistance again, we’d be more than happy to help.
The Team @ My Car Import
James Lister dealt with my application…
James Lister dealt with my application and did it in a very professional and friendly manner, nothing was too much trouble. Would definitely recommend My Car Import
12 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your kind words. It's great to hear that James provided you with professional and friendly service throughout your application process. We truly appreciate your recommendation and are glad we could make things as smooth as possible. If you ever need anything in the future, don’t hesitate to reach out.
The Team @ My Car Import
Delivered exactly as they said they…
Delivered exactly as they said they would. Very straightforward and quick to have my car registered with the DVLA after returning from Cyprus. I would use this service again.
11 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for the great feedback. We're really pleased to hear that everything went smoothly and that we were able to get your car registered quickly after your return from Cyprus. It means a lot to know you'd use our service again, we're always here to help.
The Team @ My Car Import
My Car Import took all the hassle out…
My Car Import took all the hassle out of importing my car from the Channel Islands.
There were a couple of snags that I would have struggled to sort out, but James at MCI sorted them without any fuss.
8 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for sharing your experience. We’re glad we could take the hassle out of importing your car and that James was able to handle those tricky details without any issues. We’re here to make the process as smooth as possible, so we really appreciate your feedback. If you ever need assistance again, don’t hesitate to get in touch.
The Team @ My Car Import
Will use again
Friendly, professional service.
Clear web based invoices.
Hassle free.
30 mei 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your review. It's great to hear you had a hassle-free experience with our friendly, professional service. We aim to keep things as clear and simple as possible, so it’s great to know you found our web-based invoices helpful.
The Team @ My Car Import
I would like to thank James and Ryan…
I would like to thank James and Ryan for their support and assistance in my complicated and protracted
vehicle registration for my jersey car.
They were both diligent and helpful throughout the process. I would sincerely recommend them to anyone who requires their services.
7 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your kind words. We’re delighted to hear that James and Ryan were able to support you throughout the process, especially with the complexities involved in your Jersey car registration. We always aim to provide diligent and helpful service, so it's great to know that we could make the experience smoother for you. We appreciate your recommendation and would be happy to assist you again in the future.
The Team @ My Car Import
No issues
No issues, great support, everything was very easy with this company
6 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your feedback. We're so glad to hear that everything was easy and that you received great support throughout the process. If you need anything in the future, don’t hesitate to reach out!
The Team @ My Car Import
Stress free handling of my car import
I used mycarimport to sort all the details out when I brought my car back from Jersey. They did everything required, I was kept up to date with everything with the portal link I was sent. I know if I had tried to do this myself I would have been stressed and using mycarimport it took all the hassle out for me. Shout out to James Lister who handled everything. Would recommend if you are importing a car.
6 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for the wonderful feedback. We're so happy to hear that using My Car Import made the process stress-free for you. It’s great that the portal kept you updated every step of the way, and James will be thrilled to know his efforts helped make everything run smoothly. We really appreciate your recommendation, and we're always here if you need help again in the future.
The Team @ My Car Import
The complete support package here
The complete support package here, very informative process with no hidden extras and a great professional service all round.
15 juli 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your review. It's brilliant to hear that you found our service informative and transparent, with no hidden extras. Here if you need us in the future.
The Team @ My Car Import
My Car Import made importing our car easy!
Shipping our car is a 'daunting' experience or so I thought! My Car Import really made it 100% easy. They covered everything, from drop off to pick up including sending short videos at milestones in the process. When we had questions they answered in 24 hours and their quote was accurate to the last penny.
4 augustus 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for sharing your experience. We're so happy to hear that we could turn what felt like a daunting task into an easy and smooth process for you. It’s great that the videos and quick responses helped keep everything on track, and we’re glad our quote was spot-on. If you ever need help with anything else in the future, don’t hesitate to reach out.
The Team @ My Car Import
Excellent Service
The process was made easy with the online portal where almost all transactions took place and the work done on our behalf was completed well ahead of the expected timeline. We needed two cars to be imported back to the UK and My Car Import excelled.
16 juli 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your wonderful feedback. We're thrilled to hear that the online portal made the process easier and that we were able to complete everything ahead of schedule. It’s great to know we could help with importing both of your cars smoothly.
The Team @ My Car Import
Just Brilliant
Just Brilliant. A Door to door service from rural Australia to the Northwest of England for a 1937 vintage car. clear and fair pricing and great communication from their team. Mr Charlesworth you should be proud of your team (especially Nathan)
thank you
30 april 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you so much for your kind words. We’re absolutely delighted to hear that we could provide such a smooth, door-to-door service for your 1937 vintage car, all the way from rural Australia to the Northwest of England. We pride ourselves on clear pricing and strong communication, and we’re thrilled that Nathan and the team made it a great experience for you. Mr. Charlesworth will be pleased to hear your feedback, and we really appreciate your recognition. If you ever need assistance again, we’d be more than happy to help.
The Team @ My Car Import
Hassle-Free Vehicle Import and Registration Experience
I used My Car Import to register a van imported from Germany and was very happy with the entire experience. The process was smooth, communication was clear, and everything was handled professionally. Highly recommend for anyone needing vehicle import and registration services in the UK.
24 juli 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for the great feedback. We’re so glad to hear that your experience with importing and registering your van from Germany was smooth and professional. Clear communication and a seamless process are our priorities. Please reach out if you need us in the future.
The Team @ My Car Import
Very Helpful
I found James to be very helpful. We had problems with HMRC being very non co-operative, regarding confirmation of duty being paid, but he got it done in the end.
Apart frim that, all went very smoothly. Highly recommended.
24 juli 2025
Review zonder uitnodiging
Antwoord van My Car Import
Thank you for your review. We're glad to hear James was able to support you through the challenges with HMRC and get everything sorted in the end. We really appreciate your recommendation and are always here to help if you need us again.
The Team @ My Car Import
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.