myfacedr.com Reviews 

39
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ever since purchasing from face dr I have been super happy with the service provided. I was concerned about it being online compared to my usual experience I have in a salon for consulataions but i wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently came across my face Dr. Immediately they were very accommodating. I had a video consultation with Beth who was happy to see me straight away!! She was lovely, informative and taught me a lot... Toon meer

Beoordeeld met 5 van de 5 sterren

My skin has never looked better,I'm getting lots of compliments,I use Zo Skin products.I have received initial consultation and advice and recommendations on which products to start with.Orders are al... Toon meer

Beoordeeld met 5 van de 5 sterren

Face Dr provide an excellent service and are always on hand for advice regarding my skin. I have been using the ZO range for about two years now and am constantly getting compliments on how my skin l... Toon meer

Bedrijfsgegevens

  1. Huidverzorgingskliniek
  2. Cosmetische producten leverancier
  3. Cosmeticawinkel
  4. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Book a free video skincare consultation, receive a customised product treatment plan and start your journey to better skin.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(39)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have been using this product for a month

I have been using this product for a month now, and it's truly effective. I feel my facial skin is firmer and more hydrated. Additionally, I have rosacea, and I apply a cream ROZATROL. It really works and soothes the skin, reducing redness. This cream impressed me the most.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Face Dr provide an excellent service…

Face Dr provide an excellent service and are always on hand for advice regarding my skin. I have been using the ZO range for about two years now and am constantly getting compliments on how my skin looks. Am approaching 50 and honestly my skin has never felt better. I have been recommending Face Dr to all my friends.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please avoid, found better treatments else where

Disgusted how I was treated.

Face Dr

Truly shocking, avoid, I booked a month in advance for the consultation, during the time I kept getting emails daily, hounding for me to buy skin creams, any excuse for an email I received, but my aim was the 2pm consultation time, I received an email 2 hours before the appointment to say they can not do the appointment at 2pm, the email then proceeded to give me alternative times.

Unfortunately I did not have the time, I checked Face dr for new availability and it turns out I could book her at every other time then my 2pm slot, if this is the type of service I am going to receive before I walk through the door why would I spend my money here.

There are so many clinics and online companies that are better and I have no doubt cheaper than Face dr, please avoid and look elsewhere. Save your money and time in dealing with this company.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, fantastic products, great advice and next day delivery. Wouldn't go anywhere else for my skincare products.

15 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Go to for any products!

All the consultants are so lovely and helped with any enquiries I had. My skin had a sudden change due to lifestyle so I asked for some advice - I heard back from the consultants via email within 48 hours and they helped tailor my routine. It’s was super easy to order/replenish the products with next day delivery! Will definitely be ordering again and thank you for the amazing service.

9 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Today I booked a video call with Paula…

Today I booked a video call with Paula Coombs at 11am which I never received, I then booked another one for later the same day, to see if I would have better luck, but I did not receive that call either. I thought lets try some where in the UK, because previously I have used Spruce Micro in America, yes they do get results, but I just wanted to try a company in the UK, but I don’t think Face Dr want my business, so I will look elsewhere. I even tried calling them by Whats app, and messaging them on whats app too, I did not even get a reply.

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable

I got in touch with Julia at Face Dr to help me find a solution to ease my painful acne. Julia put me on a skincare regime to try for 16 weeks. After 16 weeks, my acne has disappeared, my scarring is much less visible and I feel so much more confident in myself. I cannot recommend Face Dr enough 💕

9 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable team

Contacted myfacedr and spoke with Beth about my skincare regimen. Need a boost to even out my skin tone and as I don’t have much time I needed skincare that would be quick and simple but effective and Beth helped me no end. Would definitely recommend

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great help

I had to ask for a bit of advice before buying, I'm brand new to skincare, but since hitting the big 40 thought I'd treat myself and start getting a good skincare regime. What a great help the team were. Would absolutely recommend x

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Not replying to my last emails

When i first contacted Face Dr I got a quick response from them; we had a phone chat for about 7 minutes where we discussed my daily face care routine.
Before placing an order they kindly advised me on the expiration date of the products I was going to purchase.
Later on I emailed them (3 times with attached photos of my face) and sent a message on whatsapp regarding purchasing another product that i was not able to buy and they never replied. I guess this product is not sold for everyone but at least they could have explained it instead of ignoring me.

22 oktober 2024
Review zonder uitnodiging
Logo myfacedr.com

Antwoord van myfacedr.com

Hi Indira, Thank you for your feedback! We're sorry, my colleague Julia remembers having an email conversation with you about SPF products, but there must have been some type of error as we cannot find your response or imagery in our inbox. I cannot see anything in Whatsapp either I'm afraid! Our team would never intentionally not respond to your messages, but I'm sorry if this was missed! I'll ask a member of the team to reach out to you to offer assistance shortly, should you still need it. Best wishes, Hannah - Face Dr

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