No free shipping anymore. Now that they have deleted all of the discount codes from their system that I used to use, it's no longer worth it, the products are just way more expensive than at the shop... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have purchased quite a few big ticket items at My Layby and would highly recommend that people buy through them. It's so much easier to layby and adjust payments to what you can afford. To be able t... Toon meer
Been over a month since paid item off.. a number of emails have been sent asking what was going on and where it was.. but hear nothing back #edit day after this was posted Mylayby contacted me and... Toon meer
Bedrijf heeft geantwoord
I used this company for years and could not complain at all, but that's no longer the case there is just no customer service any longer you have to email and wait for a reply which is days doesn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online layby store offering flexible payments up to 12 months long on over 40k products.
Contactgegevens
58 easey st Collingwood, 3066, melbourne, Australië
- 1800 183 083
- customerservice@mylayby.com
- mylayby.com
2,3
Slecht
256 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from my layby and product…
Great service from my layby and product arrived on time
3 juni 2021
What recent purchase?
What recent purchase? I bought a gift card from you, maybe 8 years ago? Then you stopped selling the one I bought so I stopped shopping through you....
3 juni 2021
Antwoord van My Layby Australia
Hi we have recently joined Trust Pilot and asked past customers to review us based on their past purchase experiences. Thanks
I haven't purchased anything with My…
I haven't purchased anything with My Layby Australia, therefore no experience. It also concerns me that I was sent the survey link to rate the business as I am not a customer.
3 juni 2021
Antwoord van My Layby Australia
Hi Shae, Apologies we have accidently placed your email in our past customers list.
Scam?
I got an email to review but I hadn't bought anything. Hadn't even gone to the website to look. Is this a phishing scam?
3 juni 2021
Antwoord van My Layby Australia
Hi Carol,
No it is not. We have accidently placed your email in our past customers list. You would have signed up to our database at some point in time. Thanks
I have an account and can't get into it.
3 juni 2021
Antwoord van My Layby Australia
That's so frustrating. So sorry you are having/did have this issue. If you require assistance logging in please email our Customer Service Team (customerservice@mylayby.com) and they will be happy to help you out.
It’s great thanks
3 juni 2021
They have some great things to Laybuy I…
They have some great things to Laybuy I like there vouchers
3 juni 2021
Love this
I have used mylayby for a couple of years now for Christmas time, I layby gift cards all year so then at Christmas there’s no stress, highly recommend
3 juni 2021
Everything is okay so far
Everything is okay so far, I have nothing to complain about. It made it easier for me to buy something that is out of my price range, yes thank you My Layby. Just cannot wait at the end of it I will get my price.
3 juni 2021
I found the system you provided very…
I found the system you provided very good. I will use this service again
3 juni 2021
I have been using this site for a few…
I have been using this site for a few years now & will continue to. I’m happy with the service.
Thank you
3 juni 2021
I haven't purchased anything from my…
I haven't purchased anything from my layby for quite sometime now so confused
3 juni 2021
Antwoord van My Layby Australia
Hi Samantha we have recently joined Trust Pilot and loaded in a large volume of customers who have purchased with us in the past to do a review. That’s why you received the email.
I missed 1 payment so they would…
I missed 1 payment so they would cancell my order with out notifing me so id call up and reorder and pay then they would do this again when they took the money out a day before it was ment to come out then cancell my order immediately again. So made a complaint, they refused to refund my money already paid ($300) and made me purchase something off there web site in full with the money they owed me. I have all the emails to proof this. NEVER AGAIN WILL I USE MYLAYBY. Chrisco is the only way to go. Much easier to deal with and more compassion and no stuff ups.
3 juni 2021
My lay-by is a great
My lay-by is a great, secure & reliable service - especially for low income earners. I would recommend this service to anyone!
3 juni 2021
I could not log on and after only two…
I could not log on and after only two attempts I got the message that I had tried too many times and to try again later.
When I tried later to reset my password I was locked out
3 juni 2021
Antwoord van My Layby Australia
That's so frustrating. So sorry you are having/did have this issue. If you require assistance logging in please email our Customer Service Team (customerservice@mylayby.com) and they will be happy to help you out.
My lay-by makes it very easy to be able…
My lay-by makes it very easy to be able to buy what you would like without the large outlay of cash
3 juni 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.