MyMoparParts.com Reviews 

This is essentially a scam. Sent me the wrong parts and is demanding I pay to return the item they screwed up!

Awful. Ordered parts 3 weeks ago that showed in stock and still haven't shipped. Can't get anyone to return an email and phone support is horrid.

Carlos helped me on line with multiple orders searched and found every little detail I needed. Amazing service and he really knows what he is doing. You guys have my business and highly recommend

-5 stars never again, ordered a air filter seal, it has been sitting pending shipping for a month, they won’t answer questions and won’t return a phone call, finally filed fraud report with my bank and won’t ever buy anything g from them again.

Ordered a driveshaft yoke for my 05 Dodge 3500,included VIN. Part came quickly but is wrong part, Too small for U Joint and bolt pattern on rear differential. Been trying for 2 days to contact customer service, which seems Non Existent, Email, phone calls and live chat. I have to pay for return shipping, restocking fee, etc and still can't use my truck which is part of my Business. Monday I'm going to contact BBB and Tx Attorney Generals office because their website says guaranteed fitment with VIN

Never received my order. Can’t get anyone to answer calls or return emails after several attempts. As last resort, tried to resolve thru BBB. The company never responded. Steer clear of this company.

Chat sucks, don't resolve nothing. E-mail does nothing, you NEVER get a reply.
5 days and my items haven't even shipped yet.
Can not get any customer service to respond to on-line inquires, chat nor email.
NADA

Sends a tracking number, never ships items. No updates or return emails. Don’t even try calling, I let the phone ring for almost 2 hours and no answer.

Having to do a charge back fraud complaint to get money back.

Not real Mopar parts. The part I received was not a real Mopar part as stated on the web site. It appears to be a cheaply made fake part. Returns seem to be difficult/impossible. I would advise to avoid this seller.

They charged my card $296.18 the day I placed the order and then sent a revised invoice for $340.92 the next. I've never seen anyone do that... absurd. Never again.

Never again, I ordered roof molding for an 06 Magnum and they sent me 2 driver side moldings. I called and I was on hold for 20 minutes until I just hung up. I emailed them and ask for a return label and they kept asking about part numbers and this and that when all I wanted was a return label to return one of the moldings and get the correct one and I'm still waiting. If I could rate a zero I would.

Order a part that i was told had a 3-5 day lead time. 2 Studs for the Alternator. 21 days later my order is cancelled with them blaming lost in post twice. Never was i supplied with a tracking number and never were my contact USA requests answered except to say we will ship that today with a tracking number. 21 days in a hire car waiting for this, now need to find elsewhere( jeep don't have it either )

I ordered door latches and not only did they send the wrong part, it was obviously used. The told me I had to pay for shipping to return and then took a restocking fee from the refund.

I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.

part was said to be in stock and deliverable in three days. it wasnt and took over a week. needed part for only mode of transportation. would have gone elsewhere. they already had my money and then ignored my request for refund and shipped a part that i no longer needed. go somewhere else. there are plenty of other sources

I ordered a new gas cap for my jeep on September 9. It is now September 21 and I have still not received it. I requested a refund and the company stated that as soon as I receive the part I can request a refund.

When you guys built the transmissions for a 2014 ram 1500 5.7 hemi 8 cylinder and of the other vehicles you put them in, you failed! They all have major issues and you know it but did not put a recall out for it because you knew it would if cost you big time! Mopar and Dodge Chrysler has ruined there reputation with me and hope all to follow. You guys may have dodged the bullet with this one and get away with it but never again, will I be burned by you guys ever again? Stuck now with a vehicle with a faulty transmission and head office can continue to dodge the bullet by not responding to my phone calls. I'm no longer dealing with you guys anymore, I am done! I have already wrote my review with Dodge Chrysler as they're mechanics in their shops are incompetent don't know what they're doing because you guys don't have a fix for the problem you created with the transmissions you built!

Bought an ignition switch from them, i then realized I didn’t need the part, its still here in the original packaging, unopened, they won’t take any returns on anything electrical , literally 210$ down the drain… I’ll be sticking to Amazon from now on lol

Even for something simple, like bottles of cleaner, MyMoparParts still can't get it right.

They completely covered the manufacturer's label with their own stickers and labels - and then taped them down for good measure.

You can't see a thing, which also means that there is no way to verify what they actually sent.

In addition, they used a cheap packing tape to secure the top of the bottle instead of a purpose-designed product, which means that it leaves adhesive residue on the entire top half which cannot be easily removed.

When brought to their attention, they refused to do anything about it.

All of this could have been resolved if they had simply put the bottle into a plastic bag first and then applied their labels and tape on top of it. But no, that's too much for them and they refuse to do it better for next time.

What a stupid reason to lose a customer. They deserve ZERO stars. Avoid them like the plague.

Found this site while searching for hard to find parts for a 2010 Ram, Site stated the parts were in stock so I emailed them AND called and spoke to a human who also confirmed this. Got off the phone and immediately placed the order via t he email link, included the VIN as requested and the order was processed. Recv email sayin the order had been completed and checked, yep the money was gone from the bank account. 15 minutes later get an Email saying my order was cancelled because of " Our software has flagged this as a high risk sale with a potential for a payment chargeback" .. After reading multiple reviews it seems your "system" is costing you a LOT of money and bad reviews. Fortunately checked the banking account after being on hold for over TWO hours and hearing " Your estimated wait time is SEVEN minutes, the " system" disconnected my call at the stroke of 6 pm ( eastern time), discovered my funds were back in my account and the transaction was gone like it never existed. Maybe my bank flagged it and took it back? I'm not sure. But I know which website is now on my blacklist. I guess i'm one of the lucky ones.