My Pet Health Store Reviews 2.904

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast turnaround with results. My bulldog’s tear stains have disappeared and she’s no longer licking her paws since altering her diet. I was feeding her turkey which was on her high intolerance list. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer service was beyond amazing!!!!! They were quick to follow up where the test was and quick with test results. The Advanced pet sensitivity test was WORTH IT!! Gave me insights into my dog... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Turns out my poor boy Spoon was sensitive to %80 of his diet! Not to mention polyester- we have to buy new sheets now! Also was very interesting to learn that my girl Sugar has a sensitivity to apple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Needed to know if Dolly was allergic to oak pollen, grass, oat, and several other substances. Now I have to spend more money on another test. Test included substances unrelated and not useful. Wast... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

HIGHLY RECOMMEND …

Customer service was beyond amazing!!!!! They were quick to follow up where the test was and quick with test results.
The Advanced pet sensitivity test was WORTH IT!! Gave me insights into my dogs sensitivities.
HIGHLY RECOMMEND!!!!!

16 april 2026
Review zonder uitnodiging
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Antwoord van My Pet Health Store

We're happy to hear that our customer service and the pet sensitivity test exceeded your expectations! We appreciate you sharing your positive experience and insights. Thank you for your recommendation!

Beoordeeld met 5 van de 5 sterren

Fast and thorough testing

Fast and thorough testing. This helped us figure out exactly what was making our dog itch, lick paws and ear yeast issues. So thankful for these kits!

25 maart 2026
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Antwoord van My Pet Health Store

We're so happy to hear that our testing kits helped you identify the cause of your dog's discomfort. Thank you for sharing your positive experience with us!🐾

Beoordeeld met 5 van de 5 sterren

Fast turnaround with results

Fast turnaround with results. My bulldog’s tear stains have disappeared and she’s no longer licking her paws since altering her diet. I was feeding her turkey which was on her high intolerance list. It’s made such a difference!

25 maart 2026
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Antwoord van My Pet Health Store

We're happy to hear that altering your bulldog's diet has resolved her tear stains and paw licking! It's great to know the intolerance list made such a positive difference for her. Thanks for sharing this with us.🐾

Beoordeeld met 5 van de 5 sterren

Quick and very detailed results.

Quick and very detailed results.

17 maart 2026
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Antwoord van My Pet Health Store

We're glad you found the results quick and detailed. Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Feel relief now his allergy are under control

13 maart 2026
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Antwoord van My Pet Health Store

We're happy to hear that our services helped control the allergies and brought relief. Thank you for your positive feedback and time!🐾

Beoordeeld met 1 van de 5 sterren

Needed to know if Dolly was allergic to…

Needed to know if Dolly was allergic to oak pollen, grass, oat, and several other substances.
Now I have to spend more money on another test. Test included substances unrelated and not useful. Waste of time and money.

17 maart 2026
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Antwoord van My Pet Health Store

We’re sorry to hear that you’re disappointed. Our test is designed to assess sensitivities rather than allergies, so it may not detect specific allergic reactions like those to oak pollen or grass.

We will be in touch so we can review your order and see if there’s any way we can assist you further

Beoordeeld met 3 van de 5 sterren

I was very satisfied with Blues…

I was very satisfied with Blues results,but I purchased 2 test never got the results for my cat Tommy,right now he is having sinus problems,and I don't know if it's allergies,and my vet is booked out about a month🤢

12 maart 2026
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Antwoord van My Pet Health Store

We appreciate your feedback and are sorry you didn't receive results for Tommy's tests. We know it's concerning when your cat is having sinus issues, especially with your vet unavailable. We'll look into this right away.

Beoordeeld met 5 van de 5 sterren

I had a really good experience ordering…

I had a really good experience ordering from My Pet Health Store. The process was smooth from start to finish, and delivery was quick. The product arrived well packaged and exactly as described.

Customer service was also helpful and responsive when I had a question, which made the whole experience even better.

I would definitely recommend and will be ordering again.

16 maart 2026
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Antwoord van My Pet Health Store

Thank you so much for your kind words! We’re thrilled to hear that your experience with My Pet Health Store was smooth and that your order arrived quickly and exactly as expected. 😊

It’s wonderful to know our customer service team was able to assist you promptly, we always aim to make things as easy as possible for our customers. Your recommendation means a lot to us, and we can’t wait to help you with your next order!

Thanks again for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

This was %100 worth doing!

Turns out my poor boy Spoon was sensitive to %80 of his diet! Not to mention polyester- we have to buy new sheets now! Also was very interesting to learn that my girl Sugar has a sensitivity to apple trees and moths of all things. Customer service was top notch- they were very responsive when I had an issue accessing my results and were happy to answer questions. Do you and your pet a favour and get this test done.

3 april 2026
Review zonder uitnodiging
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Antwoord van My Pet Health Store

We're happy to hear that the customer service experience was top-notch! It's interesting to learn about Spoon and Sugar's sensitivities. Thank you for sharing your experience and recommending our test.

Beoordeeld met 5 van de 5 sterren

Fast delivery great products

Fast delivery great products

9 maart 2026
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Antwoord van My Pet Health Store

We're glad you appreciate our fast delivery and products. Thanks for your feedback; it means a lot to us.

Beoordeeld met 5 van de 5 sterren

Very good report

Very good report. Accurate on wha is going on with Kazu.

2 maart 2026
Review zonder uitnodiging
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Antwoord van My Pet Health Store

We're happy to hear that our report accurately reflects Kazu's situation. We appreciate your positive feedback and thank you for sharing it.

Beoordeeld met 5 van de 5 sterren

I’ve customer service lady refunded me…

I’ve customer service lady refunded me as I’ve book a dermatologist instead .

Thanks Guys .

2 april 2026
Review zonder uitnodiging
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Antwoord van My Pet Health Store

We appreciate your feedback and are glad the customer service representative assisted you with your booking change. Thanks for sharing.

Beoordeeld met 5 van de 5 sterren

Everything came in very quick for…

Everything came in very quick for results so we could get started on our pets health

6 maart 2026
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Antwoord van My Pet Health Store

We're happy to hear that you received your results quickly! We appreciate you trusting us with your pet's health needs and thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great service and results

Great service and results

6 maart 2026
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Antwoord van My Pet Health Store

We're glad you had a great experience and appreciate you sharing your positive results with our services; thank you very much!🐾

Beoordeeld met 1 van de 5 sterren

Lost the sample even though my tracking…

Lost the sample even though my tracking shows it was delivered. Sent on the 13th March , showed it deliver on the 16th (image provided by Royal Mail) called them two weeks later as got no results. On the phone they confirmed the image was the office and they would call me back the next day. Never received a phone call so emailed them and they requested the tracking number again which I provided and they confirmed it has been lost and they would sent me a pre postage label to send another sample , have requested a refund as do not trust them anymore

30 maart 2026
Review zonder uitnodiging
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Antwoord van My Pet Health Store

Thank you for your feedback. We’re very sorry for the inconvenience you’ve experienced. We’ve requested your information so we can look into this further and ensure the next steps are handled promptly. Our team will be in touch with you shortly

Beoordeeld met 5 van de 5 sterren

Cool

Cool, useful

4 februari 2026
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Antwoord van My Pet Health Store

Thanks for your feedback! We’re glad you found it useful

Beoordeeld met 5 van de 5 sterren

I bought this for our two male cats

I bought this for our two male cats. One of which was Dx with Chronic Pancreatitis. It was important for us to know what foods & additives he's sensitive to. The results we received broke down into several categories including environmental sensitivies. Our vet kept telling us that chicken was usually an allergen to most cats. That's what we were feeding our boy that's sick. The test results did not show any allergen to chicken. But did show eggs as an allergen so we stopped feeding the food he was eating that had eggs. I'm a true believer in Natural Health & I would highly recommend this testing kit to anyone that has a pet. It's very informative.

4 maart 2026
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Antwoord van My Pet Health Store

Thank you so much for sharing your experience and for your detailed feedback. We’re glad our testing kit could provide useful insights for your cats, especially in helping identify sensitivities like eggs. It’s wonderful to hear that you found the results informative and that it has supported your commitment to natural health for your pets. Your recommendation means a lot to us!

Beoordeeld met 1 van de 5 sterren

I was charged $9.99 auto payment for a…

I was charged $9.99 auto payment for a service I didn't know about. Extremely difficult to cancel and get a refund. Can't get through on the phone. The allergy test was informative don't know if it is reliable yet.

4 maart 2026
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Antwoord van My Pet Health Store

Hi Gordon,

We are sorry to hear you are feeling this way.

Regarding the subscription item, I can assure you that we offer the chance to sign up to our 247Vetline subscription at various points throughout your checkout process including on the product page, in the cart and post-purchase. If you opted to one-click purchase the product or didn’t remove it from your basket then you will have signed up to the subscription service which is a monthly recurring fee. This is displayed during purchase and you will have also received a welcome email with details on how to get started and create your profile.

We hope this clarifies things and appreciate your understanding.

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