Extra charges for components that were not delivered.
Carefully document what is included in the package upon opening it, and escalate if components are missing. We were charged for items that were not in the package. Reaching out to customer service did not work, our emails and messages are ignored. All we got was payment reminders and now threatening us with extra charges. Just ended up paying as this is not what I want to be dealing with with a 6 week old. Really hoping that our case was just a misunderstanding, and not part of their business model. So take extra attention!






