MyTicketDeal.com Reviews 520

I would like to appreciate Chloe Williams, for your kindness in helping me booking for a flight, u explained every details with patience, keep up the good work.Thank you

They really tried me! Before I booked my flight I called customer service to ask questions to make sure they were a reputable company. After gaining the trust I booked my flight. Suddenly I get a call from a rep letting me the price I paid is no longer available so they would have to increase my fares $100+. Oh no! Please cancel my flight. I will book with a trusted airline. They are a straight up scam!

Great Staff support! Nice and diligent. Hand on to solve the problem. Daisy excellent Costumer Support.

Hello. I have agent Andrew Miller help me with a plane ticket for my husband. Andrew was so polite and soft spoken. He is a such a joy to talk to for help. I will be referring to all my friends and family. Thank you so much.

Daisy was wonderful and patient with me. She was very calm and helped me get the correct flights.

excellent service . Very polite and efficient . Thanks . !

I appreciate Daisy helping find this flight. Thank you for all your help.

Well, John April,
Was, Is a mad man, yes we need to put him in for a raise!
He is a sexy SOB hook the boy up

Daisy made my booking easy and quick. She was very friendly and helpful. She is a 5 star employee

John was a great person, good customer service I will find this company again.

I was soo stressed out but John was soo very helpful. He was able to calm me down and help me book my flight! Thank you John you’re a life saver!

Chloe Williams was absolutely the embodiment of exceptional customer service during what could have been a highly stressful situation. After we missed our flight, I found myself overwhelmed with emotions—anxiety, frustration, and disbelief were all swirling inside me. However, Chloe remained a calming presence amidst the chaos. She patiently walked me through the process of booking a new flight, ensuring that I understood each step without adding to my stress.

What truly stood out was her genuine care; she didn't just assist me in the moment but also made it a point to check in on me afterwards. Her follow-up to see how I was holding up showed that she recognized the emotional toll the situation had taken on me. It’s not often that we encounter someone so dedicated to their role, and Chloe exemplified how good customer service can really make a difference. Her professionalism and kindness turned a potential disaster into a manageable experience, and I genuinely can’t thank her enough for her support.

MyTicketDeal.com may be a TrustPilot verified company. But do not trust this company's tactics. Read all the 1 star reviews and it pretty much sums up my experience. I got the call back because my transaction was pending. "Brian" claimed the low fare option I chose was no longer available. I got the $241 upsell, which I nearly agreed to...until I was called back by "Adrian" when they attempted to book my flight on my behalf. They needed the OTP (One Time Password) I received on my cell phone. The OTP text begins..."DON'T share this code." Thankfully, the airline company put that check in place. When I told "Adrian" to cancel the transaction, I received another hard sell. I bailed. I did not supply my cell number to MyTicketDeal.com. But I did supply my credit card number. And why did the online form ask for the Email associated with my bank when I provided my credit card info? Who does that? Another red flag. And in this day and age, why can't software tell you if a fare is not available? Please retry. And why is the fare that is no longer available still advertised on MyTicketDeal.com? Isn't the whole point of the (quite effective) search engine to pull from available fares? I went directly to the airline website. The original fare was still available. So I booked direct. No accusations, but my hope is that this verified company is not just a front to collect and sell personal/financial information for the black market.

It was ok, would I use them again absolutely not. To many changes in my flight, was not even aware of one of the changes until I called to confirm my flight. That would have been a disaster, they did not send a email or text. They are very friendly though.

Adrian was very helpful with my flight booking. Great service!

Thank you Adrian for your help I really appreciate it.

Khloe was very helpful and knowledgeable. Price was great to!!

Followed up with my ticket confirmation. Since the fair I booked was sold out. Was very helpful getting me on the same flight.

I just spoke with Andrew to check in for my flight tomorrow. Andrew put my mind at ease about the check in process by clearly explaining everything to me. He was patient, understanding, supportive and kind. I am so pleased with the service I have received from Trustpilot. Andrew is a true example of an employee who puts the customer and their needs first and foremost.

I was handled with great professionalism and outstanding costumer service by agent Andrew Miller. I was so happy that he was able to sort out straight away my booking and ticket issue. Thank and keep up the great job!