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2,8
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fiz o pagamento e não consigo baixar as musicas
Antwoord van Nafy
Olá,
Obrigado por entrar em contato.
Por favor, envie um e-mail para nossa equipe de suporte através do endereço:
support@nafy.ai
Nossa equipe irá ajudá-lo a verificar o problema e encontrar uma solução.
Atenciosamente,
I like all the music qualities but I like how they have 14 day deletion policy because if you are like me and want to start actually writing music they make it hard for me to find all of my downloaded songs/ playlist but other than that LOVE It hope they fix the policy and grace oppotions for you Pratima Kumari. :(
Antwoord van Nafy
Thank you for your feedback and for your kind words about the music quality.
Regarding our free storage policy, the retention period is necessary because the cost of maintaining and storing a large amount of user-generated content continues to increase. For this reason, we’re unable to provide permanent storage for all users on the free plan.
However, expired songs are not necessarily lost permanently. You can restore expired songs by purchasing a paid subscription.
We appreciate your feedback and will continue to consider ways to improve the storage experience for our users.
The AI music generation quality on this platform is genuinely impressive and easily deserves 5 stars—it captured the exact style, lyrics, and emotion I was looking for in my track. However, the overall user experience drops to 1 star because of the strict 14-day deletion policy for free accounts and the hard paywall on expired tracks.
I successfully generated and downloaded my song within the 14-day window, but my phone unexpectedly restarted right after, wiping the file before I could back it up. When I tried to retrieve it, the track was locked behind a top-up screen with no grace period or support option to recover a lost local download. It is incredibly frustrating to lose access to a song you created just because of an unexpected technical glitch. Please consider adding a temporary recovery grace period for users who downloaded their tracks on time!
Antwoord van Nafy
Thank you for your thoughtful feedback and for recognizing the quality of the music generated on our platform. We’re glad to hear that the song captured the style, lyrics, and emotion you were looking for.
We’re sorry to hear about what happened with your downloaded file. We understand how frustrating it can be to lose a song due to an unexpected device issue.
For free accounts, generated songs are currently retained for 14 days. After this period, access to expired songs requires upgrading to a paid plan. We understand that unexpected situations can make this policy difficult, especially when a local copy is accidentally lost.
Your suggestion about adding a temporary recovery grace period is very helpful, and we’ll share this feedback with our team for consideration.
Thank you again for sharing your experience and helping us improve the service.
Comandos, prompts são seguidos perfeitamente, as gerações musicais são excelentes. Contudo pra algo ficar tão preciso assim, devemos nos ater aos fatos de que direitos de uso comercial não é o mesmo que direitos autorais, ou seja, o que se cria pertence a eles, não aos usuários. E, as formas de pagamento, o valor da assinatura em si no plano anual por US$12,49/mês, restrições para usuários mensais por US$14,49/mês, no plano básico, estamos falando de dólares que em países como no Brasil é um absurdo completo, mais caro do que uma plataforma de streaming como a Netflix e Disney+... Se a Suno cobra e sequestra nossos direitos e criações por US$ 8,00 mensais que equivale a quase R$ 50,00/mês imagine o valor em Dólares pra Reais nessa plataforma aqui!?! Isso tem nome: Roubo! Roubo de tudo que nos pertence em relação às músicas, tempo e no bolso. Em suma: Não vale a pena!!! Foque em arte real, aprenda a tocar instrumentos musicais de verdade, aprender com aulas de canto se quer doutrinar sua voz, ou simplesmente usar um karaokê como hobby como no aplicativo Smule Sing: Lá tem músicas de verdade, mensalidade a valor que cabe no bolso de todos, modela a própria voz com efeitos de estúdios profissionais, cantar com artistas reais em vídeo ou áudio apenas, onde sua imagem e voz tem valor na comunidade a que participa e ajuda em tempo real.
Antwoord van Nafy
Olá,
Gostaríamos apenas de esclarecer uma questão importante sobre os direitos de uso comercial.
Todos os nossos planos pagos incluem direitos de uso comercial para as músicas geradas durante a assinatura. A música não deixa de ter uso comercial autorizado apenas porque você não possui um documento de licença separado.
O certificado de licença comercial é um documento adicional que oferecemos aos usuários do plano anual. Ele serve principalmente como uma comprovação formal dos direitos, por exemplo, caso uma plataforma de distribuição ou outro serviço solicite esse tipo de documento.
Portanto, os planos mensal e anual oferecem direitos de uso comercial. A principal diferença é que o plano anual também inclui o certificado como comprovante adicional.
Esperamos que esse esclarecimento ajude a evitar qualquer confusão entre os direitos de uso comercial e o documento de comprovação da licença.
Joined with email account to test the generator with lyrics I wrote. Named test file and Nafy generated two versions of the title I gave it. I listened and they sounded good and I clicked the log out button. Logged back in about 10 minutes later and the files were still there. Logged out. Came back a hour later, logged in. Message tells me no files in the library. Quite disappointing as their page says the files would be saved for 14 days.
Antwoord van Nafy
Thank you for reaching out.
Please contact our official support team at support@nafy.ai and provide the email address associated with your account, along with the names of the songs that are missing. This will allow our team to check your account and investigate the issue.
Please note that generated songs are not deleted from the Library when they expire. Expired songs will remain in the Library and will simply be marked as expired.
We’ll be happy to help you look into the missing songs.
برای ما مردم ایران که نمی تونیم اشتراک بخریم و دلمون خوش کردیم به اعتبار رایگان ولی هیچ اعتبار رایگانی دریافت نمیکنیم فقط اعصاب خرد کنی هست لطفا رسیدگی کنید یا اون اعتبار رایگان روزانه را بردارید تکلیف ادم مشخص شه که رایگان نیست ولی وقتی هست چه دلیلی داره برای ما درنظر گرفته نشه همش هنگ میکنه
Antwoord van Nafy
سیاست اعتبارهای رایگان ما اخیراً بهروزرسانی شده است.
از این پس، اعتبارهای رایگان بهصورت خودکار به حساب کاربری اضافه نمیشوند و باید آنها را بهصورت دستی از طریق صفحه Free Credits دریافت کنید.
میتوانید از طریق لینک زیر به این صفحه دسترسی داشته باشید:
https://nafy.ai/refer
همچنین، در سیستم جدید راههای بیشتری برای دریافت اعتبار رایگان اضافه کردهایم تا کاربران بتوانند اعتبار بیشتری کسب کنند.
اگر سؤال دیگری داشتید، خوشحال میشویم به شما کمک کنیم.
Avoid RapGenerator.net and Nafy.ai at all costs. They are incredibly predatory. They lure you in to create music, and then completely wipe your audio files and delete your links from their servers to try and force you to pay a subscription. They recently migrated their website and deleted thousands of user tracks without warning. Absolutely zero respect for creators or art. Use Suno or Udio instead.
Antwoord van Nafy
Thank you for sharing your feedback. We're sorry to hear that you've had a disappointing experience.
Regarding our free storage policy, we displayed notices on our website for a period of time before June 25 to inform users about the upcoming changes.
We would also like to clarify that we have not migrated our website. If you are unable to find your songs, please contact our support team with your account email, and we'll be happy to check your account and assist you.
Vraiment très bon mais le changeur de voix ne cible pas que le chanteur principal mais aussi les chœurs ce qui pose problèmes car j'ai perdu beaucoup de crédit à cause de cela. Je pense que techniquement ils pourraient créer un outil pour que le problème soit résolu.
Antwoord van Nafy
Bonjour,
Merci beaucoup pour votre retour et vos suggestions.
Nous apprécions vos remarques concernant le changeur de voix. Nous transmettrons votre commentaire à notre équipe technique afin qu'elle puisse l'étudier pour de futures améliorations.
Si vous rencontrez le moindre problème lors de l'utilisation de nos services, n'hésitez pas à contacter notre équipe d'assistance à l'adresse support@nafy.ai. Nous serons ravis de vous aider.
Cordialement,
"I did not receive my free gift for the fourth day, and I haven't received any points either. Could you please look into this?"
Antwoord van Nafy
Thank you for your message.
Our free credits policy has changed. Free credits are no longer added automatically to your account.
You can now manually claim your free credits from the following page:https://nafy.ai/refer
If you have any questions or continue to experience issues claiming your credits, please let us know.
muhteşem bir program yapanın eline emeğine sağlık
ليس مجرد ابداع فحسب انه ليس ذكاء بل تعدى هذا المستوى الى النجوميه
When i came across Nafi.ai ,i was so happy,it is giving quality sound..i always used the free credits,cause I can't afford a paid plan now..but now i see that we must upgrade,no more free credits..I would like to ask if you can bring back the free credits,please..in my experience,like i readed the other comments,i did not find fault like whatsoever with the site,its smooth..its only the removing of the free credits.
Antwoord van Nafy
Thank you for your message and for your support of Nafy.ai. We're delighted to hear that you've enjoyed the quality of the music generated on our platform.
We understand your concerns regarding the changes to our free credits policy. At this time, free credits are no longer automatically added to user accounts.
However, you can still claim free credits and earn additional credits through our referral program. Please visit the following page for more information:
https://nafy.ai/refer
We appreciate your feedback and will share your comments with our team. Thank you for being part of our community and for your continued support.
Paid $31.xx for a monthly subscription and have 0 credits. Where did my money go?
Antwoord van Nafy
Thank you for your message, and we’re sorry for the inconvenience.
There was a temporary issue with our payment system yesterday, which caused some users to successfully complete payments without receiving their credits. This issue has now been resolved, and affected accounts have been compensated with additional credits.
To help us investigate your specific case, please send an email from your registered account to support@nafy.ai. Our team will review your account and make sure everything is corrected as soon as possible.
We sincerely apologize for the trouble and appreciate your understanding.
Doesn't give you the free credits. I went to the effort of entering a standard prompt, it went away, and it thought about it for a while. I navigated away from the window, and when I came back, nothing was in the library - but my 6 credits had vanished, and the only option was to upgrade to paid. Seems a little like a con, but definitely a bug in the interface.
Can say that the UI is pretty and intuitive, just a shame I couldn't review the actual product or even try it out to see if it's any good.
Antwoord van Nafy
Thank you for reaching out and for sharing your experience with us.
We’re sorry to hear about the issue you encountered. This is not the experience we aim to provide, and we understand how frustrating it must be to lose credits without being able to access your generated content.
Could you please contact us at support@nafy.ai using your registered email address? We will gladly add complimentary credits back to your account. At the same time, our technical team will investigate this issue to prevent it from happening again.
We also appreciate your feedback about the interface—it means a lot to us as we continue improving the product.
Thank you again for bringing this to our attention.
Keine Kontoverwaltung, keine Möglichkeit das Konto zu löschen! ACHTUNG: werden hier Daten abgegriffen?!
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