Vinicio Paradis was very thorough and emailed all the rates to me in advance of signing up. Already used it, and it was SIMPLE Tap To Pay on my iPhone! The level of customer service unmatched, and I'v... Toon meer
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They were wonderful, extremely friendly and helpful! Unfortunately, the Swipesimple app I'm supposed to use won't work. I tried half a dozen times and feel like I wasted their time since the app won'... Toon meer
They were very quick I. Helping .e get set up everyone l talked with were very helpful in explaining how everything works look forward to doing business with your company .
Wonderful customer service as well as being easy to set up, but I'll have to let you know how it goes when I finish set up n start using it. Thank you 🙏
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Geschreven door het bedrijf

Contactgegevens
538 Broadhollow Rd. Suite 213, 11747, Melville, Verenigde Staten
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
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Management is superior
I had a problem & management got in touch with me and helped greatly. Happily satisfied now.
As new clients with an urgent need
As new clients with an urgent need, Angela was attentive, professional and understanding. She also exceeded our expectations and took the initiative to resolve an unexpected delivery issue. We're looking forward to a great business relationship!
Irlean was fantastic to work with
Irlean was fantastic to work with — knowledgeable, patient, and made the whole setup process smooth. Really appreciated the level of customer service. Highly recommend National Bankcard if you're looking for a merchant processor that actually takes care of you.
The representatives were very…supportive and informative
The representatives were very informative and supportive. They made me optimistic for the future of my new business.
I put a 1 star on my previous review
I put a 1 star on my previous review. My account is closed with vague explanation. The sales rep did a wonderful job making sure that I was able to return the terminal without having to pay for shipping, and the funds were released to my checking account. I still do not know what happened.
Agent was very informative.
Very pleasant people to deal with
All employees I spoke with were very friendly and accommodating. Very knowledgeable about the item I am receiving from National Bankcard. Answered all my questions that I had.
Great customer service
I love the fact that they are really…
I love the fact that they are really easy to work with And will help you through whatever questions you have. My account was set up super fast Thank you guys.
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Probably the worst payment processor…
Probably the worst payment processor you could ask for. We processed north of $8,000 of transactions in a span of 10 days or so. We have 0 chargebacks, proof of every transaction and they decided to arbitrarily cancel the account and hold our funds for a full 180 days with no explanation why. They continuously broke their promises on when they would respond to our concerns. We have now taken legal actions against PaySafe and National Bankcard
Edit:
The problem was not the closure, it was holding funds for 180 days. As I highlighted before, there were never any chargebacks on this account.
Merchant ID: 4223699286329504

Antwoord van National Bankcard Inc.
Customer service and resolved my issue.
They were informative and took the time…
They were informative and took the time to understand my business.
They answered any questions I had and…
They answered any questions I had and were very helpful
Very professional and fast caring staff…
Very professional and fast caring staff i will tell others about how smoothly everything went.
I had a great experience with the…
I had a great experience with the representatives who helped me set up my National Bankcard account and POS system. They were professional, patient, and helpful throughout the entire process. They took the time to explain everything clearly, answered my questions, and made sure I understood how my new system works. The setup process was smooth and easy, and I really appreciated the customer service I received. I’m looking forward to using my new POS system for my business!
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