National Online School Reviews 12

TrustScore 3 uit 5

3,1

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Bedrijfsgegevens

  1. School voor speciaal onderwijs

Geschreven door het bedrijf

National Online School is the UK’s first DfE-accredited online SEND (special educational needs and disabilities) school, providing personalised therapeutic education for children and young people aged 9-25. Backed by over 25 years of specialist experience through our sister company the TCES Group, our school has transformed the lives of SEND learners while maintaining a legacy of zero exclusions. Led by a multi-disciplinary team of SEND specialists, including teachers, SENDCos, clinicians, therapists, pastoral and family support staff, we deliver a full curriculum with tailored therapy woven into every school day. We offer students Functional Skills, iGCSEs, BTECs and A-Levels, including providing remote invigilation allowing our them to sit their exams at home.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

I hate this discriminating placement.

I hate this discriminating placement.
My son doesn't get to speak in assembly. He has just had his hand up, and was ignored. I've witnessed this many times.
Riley is a two to one, and its taken three years to get anyone to understand it won't be safe for him to work.
No reply despite the doctor writing to school either.
This is total hell.
It seems that they only want kids included when they are able to progress to a work place. Riley doesn't have that ability.

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Screening reviews

Screening reviews - be warned that TCES is taking lengths to challenge and screen truthful reviews based on families that experienced a poor educational rollout at TCES. Before considering this school, connect with the SEN whatsapp networks and facebook groups to connect with parents who tested this school and ended up on a backdated timeline of education due to poor provision at TCES online.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Passionate Team of Teachers and Therapists

I currently work at NOS and the staff are absoloutely incredible! Both the teachers and team of therapists are very dedicated to supporting young people at the school and have the most patience, expertise and understanding!

12 mei 2026
Review zonder uitnodiging
Logo National Online School

Antwoord van National Online School

Thank you so much for this review! We are so glad to here you are enjoying working at our school!

Beoordeeld met 5 van de 5 sterren

Both of my children attended this…

Both of my children attended this school. My Son was there through years 10 and 11, when he arrived at NOS he had EBSA and was completely withdrawn from his education, written off by a school that didn’t want to support him and he wasn’t even leaving our house. Through his time at NOS he was shown kindness and support by teachers with a deep understanding of EBSA and of Neurodivergent pupils. He thrived here, he achieved GCSEs we were once told he would never get, and now he’s an outgoing confident young man who went into the world with all the tools he needed to succeed thanks to the schools approach and his teachers care and support. My daughter spent 6 months at NOS in her crucial year 11, she had 30% attendance in year 10 and in year 11 at her school and she too was broken by the system. In the space of 6 months running up to her GCSEs she was supported, cared for and given the education she deserved in the way that she needed it. She achieved 8 GCSEs all passed thanks to the hard work and dedication of her teachers at NOS. We cannot thank the school enough for everything they have done for us.

25 augustus 2025
Review zonder uitnodiging
Logo National Online School

Antwoord van National Online School

We are so happy to hear how National Online School has supported both your children and helped them achieve amazing academic results, thank you so much for taking the time to review our school

Beoordeeld met 5 van de 5 sterren

Fantastic school for kids with EBSA

NOS has been an amazing school for my child. They are able to do all the learning they would in a mainstream school, but from the comfort of home. The staff make regular contact and keep me up to date with what is happening. The therapy groups are also great for my child. They love D&D. We would be lost without NOS

16 maart 2026
Review zonder uitnodiging

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Beoordeeld met 1 van de 5 sterren

My child is learning very little

My child is learning very little, and gets told he's doing well.
I would never recommend this school to anyone. This is only for children who are academically able, and want to achieve.
There is a serious lack of information between staff, leaving my child misunderstood, when he's a seriously vunerable child.
He's also given very misleading information, causing frustration. We have had to call ofstead and the DFE to report them.
The school should be closed down.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

As a parent of a child with additional needs, I had high hopes that TCES Online would offer the individualised and supportive environment they claim to provide. Unfortunately, our experience was quite the opposite.

The core issue lies in poor leadership and disorganised management. Communication was inconsistent and often unclear, with frequent changes and delays that left both us and our child in the dark. Promised support often failed to materialise, and there was a noticeable lack of understanding or responsiveness to individual needs and accountability for issues encountered.

I would strongly advise other parents to research thoroughly and consider alternative options before placing their child with TCES Online.

3 juni 2025
Review zonder uitnodiging

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